Showing questions for topic:

commentary linkages don't work from discus

Jumping to a discussion in an Article at another sit from a comment in discus.com does not open the comments section using Firefox as it does in Chrome I have to copy the… (続きを読む)

Jumping to a discussion in an Article at another sit from a comment in discus.com does not open the comments section using Firefox as it does in Chrome I have to copy the link and paste it into Chrome to get to the comment’

Open

tetr.io keeps giving "Debugger paused"

Hey y'all. I was messing with devtools before on my own site, and now whenever I go to tetr.io I keep getting "Debugger paused". Clicking the little "Deactivate breakpoin… (続きを読む)

Hey y'all.

I was messing with devtools before on my own site, and now whenever I go to tetr.io I keep getting "Debugger paused". Clicking the little "Deactivate breakpoints" icon in the Debugger tab in devtools changes nothing and it's still there.

tetr.io used to work on Firefox; I think when I was on 154 was when I last went on there.

Open 1

I use Earthlink as my email and they tell me the problems today with screen not scrolling are a Firefox problem

When I open my Earthlink email in Firefox there is a box at the top that says "Enhanced by Google" and the screen won't scroll. I talked to Earthlink support and they sai… (続きを読む)

When I open my Earthlink email in Firefox there is a box at the top that says "Enhanced by Google" and the screen won't scroll. I talked to Earthlink support and they said it's a Firefox problem

Open 2 4

Email will not scroll

My Earthlink email will not scroll. I have tried talking to Earthlink, but they say it is probably a browser problem. Here is my conversation with them, so that I don't… (続きを読む)

My Earthlink email will not scroll. I have tried talking to Earthlink, but they say it is probably a browser problem. Here is my conversation with them, so that I don't have to re-type everything.


Hello there! Welcome to EarthLink, I'm Ether, your virtual assistant, how can I help you today? Tue 12:23 PM Existing Customer Tue 12:23 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:23 PM I have gone through this 3 times with support, and every time, when you tell me to logoff and log back on, it also closes the chat, so I keep having to start over. Can I speak to an actual person? Tue 12:26 PM It looks like you didn't provide a phone number or email address. Without those we won't be able to verify your account. If you'd like to try entering a phone or email to search for your account, do so now. Otherwise, you can select skip verification. Tue 12:26 PM Resume Verification Tue 12:26 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:26 PM [redacted] @mindspring.com Tue 12:26 PM A six digit code has been sent to your email address ****@mindspring.com. Please enter the code once you have received it. Tue 12:27 PM 305394 Tue 12:27 PM Thank you for confirming your EarthLink account! How can we help you today? Tue 12:27 PM I have told you 4 times now. My Earthlink email will not scroll. Every time you tell me to logoff and log back on, it closes the Chat function, and I have to start all over. May I speak to an actual person? Tue 12:29 PM I’m sorry you’ve had to repeat yourself—that’s definitely not ideal. I understand your EarthLink email won’t scroll, and logging off/on keeps ending the chat.

Let’s try to fix this without logging you out:

1) Are you unable to scroll in your inbox list, in an individual email, or both? 2) Does the scroll bar appear at all, or is it there but just not moving?

If you’d rather not troubleshoot further, I can connect you with a live agent. Just let me know if you want to continue here or go straight to an agent. A live agent will be connected shortly. As a reminder, please do not send any confidential information in this chat. Tue 12:29 PM Live agent Tue 12:30 PM Hi! Thanks for contacting EarthLink, you’re chatting with Thola. I see your account was pre-verified and you're contacting us about your email account. if you could kindly confirm mobile number to further assist you. Tue 12:32 PM My Earthlink email will not scroll. Every time I am told to logoff and log back in, it also closes the Chat function. My email is [redacted] @mindspring.com. Not sending a phone number. Tue 12:34 PM I do apologize for this. Please stay connected while I connect you with our email support team. Tue 12:34 PM Would you please read what I have already said to CHAT before you ask me to do anything? Is anybody there? Tue 12:46 PM I do apologize for this. Please stay connected while I connect you with our email support team.

Open 2 5

My mouse is not working correctly (not scrolling past visible text) in my Earthlink webmail.

I tried working with Earthlink support, but cannot get my mouse to work correctly in their webmail. This problem just started a couple weeks ago, and today it will not sc… (続きを読む)

I tried working with Earthlink support, but cannot get my mouse to work correctly in their webmail. This problem just started a couple weeks ago, and today it will not scroll at all. I opened the webmail in Edge and got it to work. There is a glitch somewhere.

Open 1 1

earthlink web mail will not scroll. Monday it did. I did update Tuesday and still no scroll

Monday 8/31/2026 I could scroll in earthlink webmail. Today 9/1/2026 I cannot scroll. I did browser update and no change. https://webmail1.earthlink.net Also, I get st… (続きを読む)

Monday 8/31/2026 I could scroll in earthlink webmail. Today 9/1/2026 I cannot scroll. I did browser update and no change. https://webmail1.earthlink.net

Also, I get stuck on some sites or error yet I worked day before or earlier in day and then again worked later by even 1-5 minutes.

Open 2

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) websites using Firefox 154.0 (75837)

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) using Firefox 154.0 (75837). It previously affected M&S too but this seems to have bee… (続きを読む)

Log in pages won’t load on https://activelife.gladstonego.cloud/ (Gladstone go) using Firefox 154.0 (75837).

It previously affected M&S too but this seems to have been resolved.

Open 4

I acnnot login to my favourite website: an Access Denied banner is displayed.

I use Ubuntu Linux on my laptop: this OS was updated two days ago, from 24.04 to 24.04.2. Since then I have been unable to access my daily favourite website. A banner sho… (続きを読む)

I use Ubuntu Linux on my laptop: this OS was updated two days ago, from 24.04 to 24.04.2. Since then I have been unable to access my daily favourite website. A banner showing ACCESS DENIED is displayed, citing "unusual activity". I have attached a screenshot. I have discovered that I CAN access the website in the Brave browser. But Firefox is my preferred browser. I have tried deleting browsing history, opening a Private Window, rebooting the laptop but nothing has worked. I do have some Firefox folders, on containing stored passwords, another containing a recovery file but I don't know how to safely proceed now. What is the best way forward for me to allow me to access my favourite website? Should I create an entirely new account and if I do would I be able to import all my passwords and add-ons, etc.?

Open 1

aarp.org error 15 for two days now, used two AI to help, unable to have Firefox open; called aarp and was told it was a Firefox browser problem an to use another browser

What can Firefox change so I can log into aarp.org or when I read an email open the article up from the AARP page. I continue to get error 15 … (続きを読む)

What can Firefox change so I can log into aarp.org or when I read an email open the article up from the AARP page. I continue to get error 15

Solved 5

Web site will not display

I wanted to register a hose reel. I have attached the information provided for registering the product. When I entered the URL shown on the card stating that the page co… (続きを読む)

I wanted to register a hose reel. I have attached the information provided for registering the product.

When I entered the URL shown on the card stating that the page could not be displayed. I don't remember the error exactly. The strange part is that I could go to the home page, but if I selected the registration option I got the error. So it made no difference how I tried to go to the registration page I got the same error.

I was about to call the manufacture when I decided to try Microsoft Edge. To my surprise the web page opened and I completed the registration.

After completing the registration I went back to FireFox to get the error for this question. To my surprise the web page opened correctly.

Can you explain what is going on and what I should do if it happens in the future?

Solved 4

Facebook troubles

Since all these problems arise on Facebook only, my assumption is that there may be some underlying connection between them. So I'm not just lazy, please bear with me. Fa… (続きを読む)

Since all these problems arise on Facebook only, my assumption is that there may be some underlying connection between them. So I'm not just lazy, please bear with me.

Facebook doesn't do attribution properly when sharing a post in mobile Firefox for Android. When attempting to do it manually, the correct suggestions disappear almost instantly if they show up at all, and are replaced by people I have no connection to whatsoever. The keyboard covers comments and posts whilst writing them, when it doesn't disappear for a while. The page might get reloaded at any time during composition, throwing you out to the main page willy-nilly, losing all you'd been writing.

Open 1

the sign in part of my churches web sight is missing

When I go to my churches web site, the name line, password line and the sign in button don't show up. All I see is the picture of Jesus that I see on the top of the page … (続きを読む)

When I go to my churches web site, the name line, password line and the sign in button don't show up. All I see is the picture of Jesus that I see on the top of the page when I use google.

Open 1

Autodesk Free Online Viewer

Hi, if I try to open an uploaded project, Firefox shows me just the "Loading"-Animation. This war reproduced on several PC's, using a clean profile and the Error-Modus (w… (続きを読む)

Hi,

if I try to open an uploaded project, Firefox shows me just the "Loading"-Animation. This war reproduced on several PC's, using a clean profile and the Error-Modus (without Addons). In Firefox fpr MacOS it works.

Knows anybody the problem or can help fix it??

Greetings, Christian

Open 2

Earthlink email scrolling

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today … (続きを読む)

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today on my Android phone.

Solved 1 1