In Thunderbird a password for an email account was deleted, but how is a new one then applied to a mail account? I only get error login messages.

In Thunderbird a password for an email account was deleted from the password list, but then how is a new password applied to that same mail account? I'm only getting erro… (続きを読む)

In Thunderbird a password for an email account was deleted from the password list, but then how is a new password applied to that same mail account? I'm only getting error login messages with no apparent field, or opportunity to enter a new password. I'm concerned starting fresh and deleting the email account itself will delete all my saved emails associated with that account.

Open 1 1

Why can`t I get my emails on Mozilla Thunderbird, keeps saying server not found

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found. Don`t try to email me with response, as I can`t get them!!!!… (続きを読む)

Why won`t my emails come up, after 16 years of being with Mozilla thunderbird? Keeps saying server not found.

Don`t try to email me with response, as I can`t get them!!!!!
Open 1

Where can I find email settings like my ssl, protocaol, username, etc.?

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, S… (続きを読む)

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

Open 3

My THUNDERBIRD email settings (in particular my inbox filters) are not working

I have used Apple Mail, GMail and Outlook; i am hoping that Thunderbird will achieve (relative) zero inbox. My objective is to create an inbox that observes established r… (続きを読む)

I have used Apple Mail, GMail and Outlook; i am hoping that Thunderbird will achieve (relative) zero inbox.

My objective is to create an inbox that observes established rules/filters and directs my emails into the appropriate folders. I was hoping that Thunderbird would achieve this objectives but I have so far been unsuccessful.

I would be happy to screenshare with an appropriate technician in order to resolve this issue as its becoming increasingly frustrating.

Open 3

Thunderbird is not allowing me to send emails via my gmail account.

When I try to send an email via Thunderbird using my email account it errors out with a smpt error. I went in and deleted all the passwords (like it said online) to forc… (続きを読む)

When I try to send an email via Thunderbird using my email account it errors out with a smpt error. I went in and deleted all the passwords (like it said online) to force a screen to pop up. Then I closed Thunderbird and restarted it with no success.

Open

Can't get mail anymore because of "Unable to write the email to the mailbox".

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file syst… (続きを読む)

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I use Thunderbird on two Windows machines, and the problem is on both, so it is something in the interaction with the server, however, there is no problem accessing the mail via webmail directly on the server.

I have tried to change password on the account, but the problem did not go away. In fact, I got the box to tell me that the old password did no longer work, so I know that the problem pops up after log in to the account. Before the error message appears, the message "downloading 208 messages" (or something similar) briefly appears.

Is there a way to find out exactly what fails?

解決済み 6 63

Can I Mass Delete emails by Message Filter ? or any way to Delete several of the same sender emails

I have about 19,000 + emails in one of my email accounts , I do not want to delete all of them , just select groups , like for example I have about 392 emails from Ne… (続きを読む)

I have about 19,000 + emails in one of my email accounts , I do not want to delete all of them , just select groups , like for example I have about 392 emails from Newegg , what I want to do is get all of them in 1 place (I did this using the Filter Emails) , then I want to delete them all , but I don't want to delete EVERY email I have stored

I tried but I couldn't find any way to do a mass delete , like a Select All , Delete , I couldn't even find Delete unless it was for each email , which would take forever to sort through 19,000+ emails and delete the ones I want deleted , but leaving the rest

Is there any way to do this ?? , or is there a reason this has not been implimented ?? , it seems like a no brainer , basically my email is running slow , so when I click delete on a email , there is a pause before it deletes , I am assuming because of the backlog of emails (already read) that I have in my Inbox that I didn't delete at the time , and now have literally thousands of them

Basically what I was hoping for is to be able to take say ALL Newegg emails , and put them together , then do a Select All and Delete , but I couldn't find any way to do this , that way I get rid of the ones that have expired , but keep other emails from other people/buisnesses and just do Selective Mass Deletion

Thanks ... Jim

Open 5

Thunderbird is showing Certificate for mobile.charter.net:993 does not come from a trusted source.

Email not working on my desktop. Using Edge 11, Settings show certificate for mobile.charter.net:993 does not come from a trusted source. I can not send or receive emai… (続きを読む)

Email not working on my desktop. Using Edge 11, Settings show certificate for mobile.charter.net:993 does not come from a trusted source. I can not send or receive email on my desktop. This started this morning. I have not made any changes to my computer, but did do an Edge update. I can check my email on my cellphone if there is a fix.

Open 4

The certificate for mobile.charter.net does not come from a trusted source.

I am using Thunderbird 151.0.1 (64-bit), and I get the "trusted source" message in a pop-up every time Thunderbird checks for email. There is only an option to Dismiss pr… (続きを読む)

I am using Thunderbird 151.0.1 (64-bit), and I get the "trusted source" message in a pop-up every time Thunderbird checks for email. There is only an option to Dismiss presented. My account name changes color to red and has a red triangle with an exclamation mark displayed. I went to Settings > Privacy & Security > Security > Certificates > Manage Certificates and looked at all the certificates listed in the Certificate Manager > Authorities (which is the only section with anything listed) and don't see anything from mobile.charter.net. I can go to SPECTRUM.NET (Charter) and view my email with no problems. I'm at a loss as to be able to view my email in Thunderbird.

Open 4 6

Modifier ceci : "Thunderbird est mis à jour par une autre instance"

French please ! -) Bonjour, Lorsque je veux modifier la manière dont Thunderbird est mis à jour, il s'affiche ceci : "Thunderbird est mis à jour par une autre instance"… (続きを読む)

French please !

-)

Bonjour,

Lorsque je veux modifier la manière dont Thunderbird est mis à jour, il s'affiche ceci :

"Thunderbird est mis à jour par une autre instance" et il est impossible de le modifier car si on on choisit de le faire, le logiciel thunderbird corrige immédiatement et retourne à la configuration précédente (solutions/choix à cocher, mises à jour automatiques ou manuelles) !

Comment opérer S.V.P. ? Merci à vous. Salutations cordiales. Alain.

Open 3

The certificate for mobile.charter.net:993 does not come from a trusted source.

As of this morning I am no longer able to download or send email via my Spectrum email account. A warning message appears next to the account name reading 'The certificat… (続きを読む)

As of this morning I am no longer able to download or send email via my Spectrum email account. A warning message appears next to the account name reading 'The certificate for mobile.charter.net:993 does not come from a trusted source.' The section from the View Certificate page makes it seem like the certificate should be valid:

Issuer Name

Country BE Organization GlobalSign nv-sa Common Name GlobalSign RSA OV SSL CA 2018 Validity Not Before Tue, 19 May 2026 11:45:30 GMT Not After Fri, 04 Dec 2026 11:45:30 GMT . Spectrum of course says it's an issue with my email client. Adding an exception for mobile.charter.net does work, but that doesn't seem like a good long-term solution. When I attemt to get a certificate for the server, I get a 'No Information Available - Unable to obtain identification status for this site'. I am not using a mail scanner and my only anti-virus is Windows 11 built-in Virus & Threat Protection. Any help or suggestions would be appreciated, thanks.

Open 8 4

Identified spam messages are not moved to spam folder

Settings have been set to move Spam to my spam folder. Although Spam is identified it does not get moved to my Spam folder. It used to happen but an upgrade a while back… (続きを読む)

Settings have been set to move Spam to my spam folder. Although Spam is identified it does not get moved to my Spam folder. It used to happen but an upgrade a while back seemed to stop it happening. I have tried undoing and re-doing settings to no avail. Can someone help please?

解決済み 4 2 73

Pop up asking to sign in to calendar

Last week I started getting the attached pop-up I don't use Calendar on Thunderbird (as it does not sync ) Not sure why this has started ..... I have tried putting in pas… (続きを読む)

Last week I started getting the attached pop-up

I don't use Calendar on Thunderbird (as it does not sync ) Not sure why this has started ..... I have tried putting in password and ticking the remember box - but it still keeps popping up.

Open 8

Error message "Certificate for mobile.charter.net is not from a trusted source"

We have used mobile.charter,net for our emails since we signed up for your product. Now my husband gets the mobile.charter.net "certificate is not from a trusted source" … (続きを読む)

We have used mobile.charter,net for our emails since we signed up for your product. Now my husband gets the mobile.charter.net "certificate is not from a trusted source" error when Modzilla is retrieving emails. I have the same email provider, and do not get the error message from Modzilla. Can you help us correct this problem?

Open 1