Thunderbird コミュニティフォーラム

I'm running the current 157.0.1 release on Windows 11, and specifically am having my emails from the AP be sent to spam even though I have a specific filter set to tag them. I feel as if the filter itself is set up properly because when I manually run it the messages will be moved from the spam folder to the inbox and tagged accordingly.

The one thing sticking out to me is these emails are being forwarded through my relay account. I've tried changing the filter to work based on the relay address, but again it only works when I manually run it. I've also tried setting the filter to run both before "and" after spam classification, but neither option works. Ideally the filter would work without me having to go to my spam and run it, and even then I'm wondering why the spam filter hasn't learned by now that those email belong in my inbox.

I'd appreciate any help or solutions; I'm not an email power user or networking wiz though so please try to keep it as dumbed down for me as possible!

Hello Thunderbird Support,

I am using Thunderbird with an email account hosted by Webhosting UK (webhosting.uk.com).

I am experiencing an issue where legitimate emails, including booking notifications, are repeatedly moved to the Spam/Junk folder.

When I mark these messages as "Not Spam" and move them to the Inbox, they return to the Spam folder after some time.

I have already checked with my hosting provider and confirmed that the issue is not related to the hosting service.

Could you please provide a Thunderbird configuration guide or help me understand the correct settings to prevent legitimate emails from being repeatedly moved to the Spam/Junk folder?

I would appreciate step-by-step instructions on how to resolve this issue permanently.

Thank you for your assistance.

Hello,

I hope you're doing well.

I noticed that in Thunderbird, my Yahoo account has both a Bulk and a Junk Spam folder. My Yahoo account online and in the app only shows one Spam folder for all such messages.

How can I ensure that I only have a single Spam folder, as is normal? I want to keep mail organization as simple as possible.

Thanks in advance!