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Can't log in to about:accounts but can to account.services.mozilla.com

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 49 回表示
  • 最後の返信者: guigs

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Tried to login to sync my settings after update to 29.0 to about:accounts via "Sign in to sync" menu entry. It just sais: Unknown account. Same message when I've entered my e-mail address to reset my password.

Same credentials worked at: https://account.services.mozilla.com and I've managed to reset my password as well.

Tried to login to sync my settings after update to 29.0 to about:accounts via "Sign in to sync" menu entry. It just sais: Unknown account. Same message when I've entered my e-mail address to reset my password. Same credentials worked at: https://account.services.mozilla.com and I've managed to reset my password as well.

選ばれた解決策

Hi szilvesztercsab,

There is a new server, so the old account will not work on the new sync. Sync your Firefox bookmarks, history, passwords and more will give you the instructions how to log into the new account.

I hope this helps.

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選ばれた解決策

Hi szilvesztercsab,

There is a new server, so the old account will not work on the new sync. Sync your Firefox bookmarks, history, passwords and more will give you the instructions how to log into the new account.

I hope this helps.

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Many thanks... sorry for not being informed enough ;)

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Hi szilvesztercsab, No need to be sorry. Thank you very much for checking out the new sync! If you have any other questions about it we are happy to help.