When I am on a web site and click a link - to a PDF or something else - nothing happens. If I use MS Internet Explorer, this is not a problem. Help.
When I use Firefox and am on a web site, if I click a link on that web site - like to download a PDF - nothing launches to open the file. The screen - after I click - changes to a blank screen, yet nothing appears. When I do this with MS Internet Explorer, the link immediately launches to whatever I clicked upon.
Please help - this is frustrating.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
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