Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefoz won't let me sign on twitter or pottermore. I Put my info and click sign in and it goes to same page as blank.

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: iamjayakumars

more options

I tried signing in on twitter and pottermore. For both of them I put my username and password. wheni click enter or sign in it just refreshes like i never tried sining in.

I tried signing in on twitter and pottermore. For both of them I put my username and password. wheni click enter or sign in it just refreshes like i never tried sining in.

すべての返信 (1)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!