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このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes - and the crash still happens in Safe Mode

  • 4 件の返信
  • 21 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: user633449

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すべての返信 (4)

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Do you have bit defender installed? and if you disable it, does the problem go away?

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All of the crash reports have the same signature, for example:

https://crash-stats.mozilla.com/report/index/bp-17a8195e-d866-4a9b-b3de-7029a2120803 Firefox 14.0.1 Crash Report [@ StrChrIA ] 

.... which links to the related bug 530074 NEW --- Crash [@ StrChrIA ] from winsock and shlwapi.dll (LSP, evil *x86.dll module, or BitDefender)

BitDefender security software can cause crashes, particularly in Firefox 14 (Firefox 15, in Beta at time of writing, reportedly crashes much less frequently). A recent BitDefender automatic update should have fixed the problem so, if you use this software, make sure that the relevant BdProvider.dll file is version 16.18.0.1406 (or above).

Ref: http://kb.mozillazine.org/Firefox_crashes#BitDefender

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my firefox crashes daily at the same time 2 pm. https://crash-stats.mozilla.com/report/index/bp-64adc9e2-53b8-47d5-8989-c59ed2121219 Here is a report

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Please start a new thread, this one is several months old and unrelated to your crash.