Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Korvin

more options

Was working with FF and it's freezes. Closed manually and tried to start it again, but no success. FF just crashes every time. Nothing new plugins was installed. PC is virus free - checked by Malwarbyte and KIS.

Was working with FF and it's freezes. Closed manually and tried to start it again, but no success. FF just crashes every time. Nothing new plugins was installed. PC is virus free - checked by Malwarbyte and KIS.

選ばれた解決策

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

この回答をすべて読む 👍 1

すべての返信 (4)

more options

Looks like a problem with a Skype extension: SkypeFfComponent.dll

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


See also:

more options

Cannot start it even in Safe Mode. I have created a new blank profile - Firefox works. Now the question is how to transfer my old profile (I have created backup) to a new one?

more options

選ばれた解決策

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

more options

I have finished to transfer my setting to the new profile successfully. Thank you!