Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
Solved アーカイブに保管済み

I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on Firefox website I’m not able to open Support because it’s inactive.

joan.pal

I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on your website I’m not able to open Support because it’s inactive. Joanna

I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on your website I’m not able to open Support because it’s inactive. Joanna

すべての返信 (2)

選ばれた解決策

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

I apologize for the late reply. I disabled the add-ons and it helped. Thank you!