Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ
このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。
Solved アーカイブに保管済み

Downloading the latest version of Firefox isn't working. I restart Firefox & I still have an old version.

Kristinkj

I'm trying to download the newest version of Firefox. I click the "download now" button, then I click the "save file" in the little window that comes up. My computer appears to download the latest version, and then nothing else happens. I restart Firefox & I still have an old version. Help! thanks!

I'm trying to download the newest version of Firefox. I click the "download now" button, then I click the "save file" in the little window that comes up. My computer appears to download the latest version, and then nothing else happens. I restart Firefox & I still have an old version. Help! thanks!

すべての返信 (2)

選ばれた解決策

Once you download the new version, you need to install it.

https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows

ok, I got it to work finally. Thanks!