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Firefox crashes

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csa108
csa108
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Firefox keeps crashing without warning when I click on a number of different links from the Google News sites. Includes cbsnews.com among others. I scanned for viruses/malware, updated my plugins, and i'm using the latest version of firefox.


details from crash report below:

ID: 3d2462ce-ec84-4962-b6e5-50d5a2111004 Signature: quicktimewebhelper.qtx@0xe5d9 

   Details
   Modules
   Raw Dump
   Extensions
   Comments
   Correlations

Signature quicktimewebhelper.qtx@0xe5d9 UUID 3d2462ce-ec84-4962-b6e5-50d5a2111004 Date Processed 2011-10-04 07:35:14.301819 Process Type plugin Version: Filename: npqtplugin.dll Uptime 12 Install Age 23.9 hours since version was first installed. Install Time 2011-09-20 19:43:44 Product Firefox Version 6.0.2 Build ID 20110902133214 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3 CPU x86 CPU Info GenuineIntel family 6 model 15 stepping 6 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x18 User Comments App Notes AdapterVendorID: 1002, AdapterDeviceID: 7183, AdapterDriverVersion: 8.593.0.0 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- Processor Notes Priority Job EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] + CtxLsp : 2 : 1 : CtxLsp.dll MSAFD Tcpip [UDP/IP] + CtxLsp : 2 : 2 : CtxLsp.dll MSAFD Tcpip [RAW/IP] + CtxLsp : 2 : 3 : CtxLsp.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{71BD8D1B-AC41-4B71-A2F5-87904CE1BB74}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{71BD8D1B-AC41-4B71-A2F5-87904CE1BB74}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4384CD0E-3B1B-4456-87E4-68A2A51AA5C6}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4384CD0E-3B1B-4456-87E4-68A2A51AA5C6}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9161F3C4-CF0D-40D2-8705-58CA967AF4F4}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9161F3C4-CF0D-40D2-8705-58CA967AF4F4}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll Citrix Layered Provider : 0 : 1 : CtxLsp.dll Adapter Vendor ID Adapter Device ID Bugzilla - Report this Crash Related Bugs 

   637006 ASSIGNED Crash mainly close to startup [@ QuickTimeWebHelper.qtx@0xe4d9 ][@ quicktimewebhelper.qtx@0xe4d9 ][@ QuickTimeWebHelper.qtx@0xe5d9 ][@ quicktimewebhelper.qtx@0xe5d9 ]
   677039 RESOLVED WORKSFORME Quicktime Plugin crashing everytime a specific website is visited.

Crashing Thread Frame Module Signature [Expand] Source 0 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xe5d9 1 nss3.dll find_objects security/nss/lib/dev/devtoken.c:376 2 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xeaff 3 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xeb64 4 QuickTime.qts QuickTime.qts@0x4b6f0 5 ntdll.dll _SEH_epilog 6 ntdll.dll RtlAllocateHeap 7 QuickTime.qts QuickTime.qts@0x4b7b0 8 @0x3da0047 9 QuickTime.qts QuickTime.qts@0x4b6f0 10 QuickTime.qts QuickTime.qts@0x1b048f 11 QuickTime.qts QuickTime.qts@0xe0e0f 12 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xbfd9 13 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xed2e 14 QuickTime.qts QuickTime.qts@0x161dbb 15 QuickTime.qts QuickTime.qts@0x4b7b0 16 QuickTime.qts QuickTime.qts@0x14ba98 17 QuickTime.qts QuickTime.qts@0x14bb7f 18 QuickTime.qts QuickTime.qts@0x4ba6e 19 QuickTime.qts QuickTime.qts@0x14ba98 20 QuickTime.qts QuickTime.qts@0x14bb7f 21 QuickTime.qts QuickTime.qts@0x1aeb1 22 QuickTime.qts QuickTime.qts@0x4b6f0 23 QuickTime.qts QuickTime.qts@0x16098f 24 QuickTime.qts QuickTime.qts@0xe0e0f 25 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xabf2 26 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xf01a 27 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x24c65 28 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x2630c 29 QuickTime.qts QuickTime.qts@0xa3160 30 winmm.dll timeGetTime 31 QuickTime.qts QuickTime.qts@0x4b6f0 32 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 33 QuickTime.qts QuickTime.qts@0x19c2f 34 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 35 SQLite3.dll SQLite3.dll@0x1ba8a 36 QuickTime.qts QuickTime.qts@0x14bb7f 37 QuickTime.qts QuickTime.qts@0x1aeb1 38 QuickTime.qts QuickTime.qts@0x4b6f0 39 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 40 QuickTime.qts QuickTime.qts@0x1fb4f 41 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 42 SQLite3.dll SQLite3.dll@0x1ba8a 43 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x1909a 44 QuickTime.qts QuickTime.qts@0xe0e0f 45 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x1914a 46 xul.dll mozilla::plugins::BrowserStreamChild::DeliverPendingData dom/plugins/ipc/BrowserStreamChild.cpp:287 47 xul.dll mozilla::plugins::BrowserStreamChild::Deliver dom/plugins/ipc/BrowserStreamChild.cpp:230 48 xul.dll MessageLoop::RunTask ipc/chromium/src/base/message_loop.cc:342 49 xul.dll MessageLoop::DeferOrRunPendingTask ipc/chromium/src/base/message_loop.cc:350 50 xul.dll MessageLoop::DoWork ipc/chromium/src/base/message_loop.cc:450 51 xul.dll `anonymous namespace'::ChildNotificationTask::Run ipc/chromium/src/chrome/common/child_process_host.cc:45 52 xul.dll base::MessagePumpForUI::DoRunLoop ipc/chromium/src/base/message_pump_win.cc:213 53 xul.dll base::MessagePumpWin::RunWithDispatcher ipc/chromium/src/base/message_pump_win.cc:52 54 xul.dll base::MessagePumpWin::Run ipc/chromium/src/base/message_pump_win.h:78 55 xul.dll MessageLoop::RunInternal ipc/chromium/src/base/message_loop.cc:218 56 xul.dll MessageLoop::RunHandler 57 xul.dll XRE_NotifyProfile toolkit/xre/nsEmbedFunctions.cpp:212 58 xul.dll xul.dll@0x379edf 59 xul.dll MessageLoop::Run ipc/chromium/src/base/message_loop.cc:176 60 xul.dll nsDirectoryIndexStream::Read netwerk/base/src/nsDirectoryIndexStream.cpp:325 61 xul.dll XRE_InitChildProcess toolkit/xre/nsEmbedFunctions.cpp:510 62 ntdll.dll RtlInitAnsiString 63 Sysfer.dll Sysfer.dll@0x2f6ff 64 ntdll.dll RtlFreeHeap 65 kernel32.dll IsTSAppCompatEnabled 66 ntdll.dll RtlLookupElementGenericTableFull 67 ntdll.dll RtlInitMemoryStream 68 icuuc40.dll icuuc40.dll@0x80061 69 kernel32.dll MapSection 70 ntdll.dll LdrLockLoaderLock 71 ntdll.dll LdrUnlockLoaderLock 72 ntdll.dll LdrUnlockLoaderLock 73 kernel32.dll GetModuleFileNameW 74 kernel32.dll GetModuleFileNameW 75 kernel32.dll VirtualQueryEx 76 msvcrt.dll `eh vector destructor iterator'

Firefox keeps crashing without warning when I click on a number of different links from the Google News sites. Includes cbsnews.com among others. I scanned for viruses/malware, updated my plugins, and i'm using the latest version of firefox. details from crash report below: ID: 3d2462ce-ec84-4962-b6e5-50d5a2111004 Signature: quicktimewebhelper.qtx@0xe5d9 Details Modules Raw Dump Extensions Comments Correlations Signature quicktimewebhelper.qtx@0xe5d9 UUID 3d2462ce-ec84-4962-b6e5-50d5a2111004 Date Processed 2011-10-04 07:35:14.301819 Process Type plugin Version: Filename: npqtplugin.dll Uptime 12 Install Age 23.9 hours since version was first installed. Install Time 2011-09-20 19:43:44 Product Firefox Version 6.0.2 Build ID 20110902133214 Release Channel release OS Windows NT OS Version 5.1.2600 Service Pack 3 CPU x86 CPU Info GenuineIntel family 6 model 15 stepping 6 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x18 User Comments App Notes AdapterVendorID: 1002, AdapterDeviceID: 7183, AdapterDriverVersion: 8.593.0.0 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- Processor Notes Priority Job EMCheckCompatibility True Winsock LSP MSAFD Tcpip [TCP/IP] + CtxLsp : 2 : 1 : CtxLsp.dll MSAFD Tcpip [UDP/IP] + CtxLsp : 2 : 2 : CtxLsp.dll MSAFD Tcpip [RAW/IP] + CtxLsp : 2 : 3 : CtxLsp.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{71BD8D1B-AC41-4B71-A2F5-87904CE1BB74}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{71BD8D1B-AC41-4B71-A2F5-87904CE1BB74}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4384CD0E-3B1B-4456-87E4-68A2A51AA5C6}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{4384CD0E-3B1B-4456-87E4-68A2A51AA5C6}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9161F3C4-CF0D-40D2-8705-58CA967AF4F4}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{9161F3C4-CF0D-40D2-8705-58CA967AF4F4}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll Citrix Layered Provider : 0 : 1 : CtxLsp.dll Adapter Vendor ID Adapter Device ID Bugzilla - Report this Crash Related Bugs 637006 ASSIGNED Crash mainly close to startup [@ QuickTimeWebHelper.qtx@0xe4d9 ][@ quicktimewebhelper.qtx@0xe4d9 ][@ QuickTimeWebHelper.qtx@0xe5d9 ][@ quicktimewebhelper.qtx@0xe5d9 ] 677039 RESOLVED WORKSFORME Quicktime Plugin crashing everytime a specific website is visited. Crashing Thread Frame Module Signature [Expand] Source 0 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xe5d9 1 nss3.dll find_objects security/nss/lib/dev/devtoken.c:376 2 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xeaff 3 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xeb64 4 QuickTime.qts QuickTime.qts@0x4b6f0 5 ntdll.dll _SEH_epilog 6 ntdll.dll RtlAllocateHeap 7 QuickTime.qts QuickTime.qts@0x4b7b0 8 @0x3da0047 9 QuickTime.qts QuickTime.qts@0x4b6f0 10 QuickTime.qts QuickTime.qts@0x1b048f 11 QuickTime.qts QuickTime.qts@0xe0e0f 12 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xbfd9 13 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xed2e 14 QuickTime.qts QuickTime.qts@0x161dbb 15 QuickTime.qts QuickTime.qts@0x4b7b0 16 QuickTime.qts QuickTime.qts@0x14ba98 17 QuickTime.qts QuickTime.qts@0x14bb7f 18 QuickTime.qts QuickTime.qts@0x4ba6e 19 QuickTime.qts QuickTime.qts@0x14ba98 20 QuickTime.qts QuickTime.qts@0x14bb7f 21 QuickTime.qts QuickTime.qts@0x1aeb1 22 QuickTime.qts QuickTime.qts@0x4b6f0 23 QuickTime.qts QuickTime.qts@0x16098f 24 QuickTime.qts QuickTime.qts@0xe0e0f 25 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xabf2 26 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0xf01a 27 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x24c65 28 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x2630c 29 QuickTime.qts QuickTime.qts@0xa3160 30 winmm.dll timeGetTime 31 QuickTime.qts QuickTime.qts@0x4b6f0 32 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 33 QuickTime.qts QuickTime.qts@0x19c2f 34 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 35 SQLite3.dll SQLite3.dll@0x1ba8a 36 QuickTime.qts QuickTime.qts@0x14bb7f 37 QuickTime.qts QuickTime.qts@0x1aeb1 38 QuickTime.qts QuickTime.qts@0x4b6f0 39 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 40 QuickTime.qts QuickTime.qts@0x1fb4f 41 mozjs.dll js::InitJIT js/src/jstracer.cpp:7730 42 SQLite3.dll SQLite3.dll@0x1ba8a 43 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x1909a 44 QuickTime.qts QuickTime.qts@0xe0e0f 45 QuickTimeWebHelper.qtx QuickTimeWebHelper.qtx@0x1914a 46 xul.dll mozilla::plugins::BrowserStreamChild::DeliverPendingData dom/plugins/ipc/BrowserStreamChild.cpp:287 47 xul.dll mozilla::plugins::BrowserStreamChild::Deliver dom/plugins/ipc/BrowserStreamChild.cpp:230 48 xul.dll MessageLoop::RunTask ipc/chromium/src/base/message_loop.cc:342 49 xul.dll MessageLoop::DeferOrRunPendingTask ipc/chromium/src/base/message_loop.cc:350 50 xul.dll MessageLoop::DoWork ipc/chromium/src/base/message_loop.cc:450 51 xul.dll `anonymous namespace'::ChildNotificationTask::Run ipc/chromium/src/chrome/common/child_process_host.cc:45 52 xul.dll base::MessagePumpForUI::DoRunLoop ipc/chromium/src/base/message_pump_win.cc:213 53 xul.dll base::MessagePumpWin::RunWithDispatcher ipc/chromium/src/base/message_pump_win.cc:52 54 xul.dll base::MessagePumpWin::Run ipc/chromium/src/base/message_pump_win.h:78 55 xul.dll MessageLoop::RunInternal ipc/chromium/src/base/message_loop.cc:218 56 xul.dll MessageLoop::RunHandler 57 xul.dll XRE_NotifyProfile toolkit/xre/nsEmbedFunctions.cpp:212 58 xul.dll xul.dll@0x379edf 59 xul.dll MessageLoop::Run ipc/chromium/src/base/message_loop.cc:176 60 xul.dll nsDirectoryIndexStream::Read netwerk/base/src/nsDirectoryIndexStream.cpp:325 61 xul.dll XRE_InitChildProcess toolkit/xre/nsEmbedFunctions.cpp:510 62 ntdll.dll RtlInitAnsiString 63 Sysfer.dll Sysfer.dll@0x2f6ff 64 ntdll.dll RtlFreeHeap 65 kernel32.dll IsTSAppCompatEnabled 66 ntdll.dll RtlLookupElementGenericTableFull 67 ntdll.dll RtlInitMemoryStream 68 icuuc40.dll icuuc40.dll@0x80061 69 kernel32.dll MapSection 70 ntdll.dll LdrLockLoaderLock 71 ntdll.dll LdrUnlockLoaderLock 72 ntdll.dll LdrUnlockLoaderLock 73 kernel32.dll GetModuleFileNameW 74 kernel32.dll GetModuleFileNameW 75 kernel32.dll VirtualQueryEx 76 msvcrt.dll `eh vector destructor iterator'