All bookmarks have disappeared and when I try restore method, nothing happens when I click "restore" in the manage bookmarks window
A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attempt to do the restoration method suggested in the firefox guide, nothing happens when I click the restore button from the drop down. I tried logging out and logging back in, but that didnt help unfortunately. Any suggestions or help is greatly appreciated.
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You may be able to find your profile folders and in one of those find your bookmarksbackup folder.
You can use the URL about:profiles to find your profile location
Thanks! I was able to find the back up files. Any idea why nothing happens when I click the "choose file" option from the restore drop drown in manage bookmarks?
This usually doesn't happen on a Mac, but could you shut down and restart the whole device first, in case there's something in the bookmark system that got locked by some process and can't be accessed/written?
Oddly, after weeks, they have all come back! Everything seems to be working normally.
No, it happened in Mac... Mac X OS 10.15. I have had been waiting very hopefully and patiently, for over three (3) weeks, now. Nothing happened yet. My one simple question: is, when so many people are affected by the Mozilla/Firefox updates, then, why don't they have a helpline resolving their stupid faults?
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