Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

My iPhone screen is frozen while using Firefox due to a pop up scam.

  • 返信なし
  • 0 人がこの問題に困っています
  • 45 回表示
  • Open

My iPhone full screen is frozen in the Firefox app due to a pop up scam. I've tried a forced restart as well as running airplane mode to be able to delete the URL. But, this hack is different from the couple of other times this has happened to me. The URL is also frozen. After a forced restart the URL is accessible for just a millisecond before it changes to "viruvpnapp.com" and freezes. There isn't any time to delete it before it freezes. I've also uninstalled and reinstalled the Firefox app. I've also closed the app and then shut off Wi-Fi and cellular and then reopened the app thinking that the pop up would not be able to connect. But, it was still there. Any suggestions?

My iPhone full screen is frozen in the Firefox app due to a pop up scam. I've tried a forced restart as well as running airplane mode to be able to delete the URL. But, this hack is different from the couple of other times this has happened to me. The URL is also frozen. After a forced restart the URL is accessible for just a millisecond before it changes to "viruvpnapp.com" and freezes. There isn't any time to delete it before it freezes. I've also uninstalled and reinstalled the Firefox app. I've also closed the app and then shut off Wi-Fi and cellular and then reopened the app thinking that the pop up would not be able to connect. But, it was still there. Any suggestions?
添付されたスクリーンショット

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。