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firefox restarted and I lost eveything

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  • 最後の返信者: jonzn4SUSE

I used to have an account with everything on it

I restarted my computer and now I cant access anything from my old account. I used my same email account as before. what do I do I lost eveything

I used to have an account with everything on it I restarted my computer and now I cant access anything from my old account. I used my same email account as before. what do I do I lost eveything

すべての返信 (4)

Okay. Open 2 windows and put them side by side. Window 1 go to about:support and then open your profile folder. see screenshot

Window 2 go to about:profiles. see screenshot Post screenshots of your profile folder and the about:profiles window. I'm guessing the browser created another profile.

No I checked that and tried using the old firefox data file as well but everything is brand new. I was signed in through google but Idk why its not working now.

it restarted the day before but that just closed all of my windows and made it so I couldn't recover them.

Are you going to post screenshots or not?

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