Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Amazon Say There Are Recent Compatbility Issues Between It and Firefox

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 72 回表示
  • 最後の返信者: wirkutskijkarl
  • アーカイブに保管済み

Paul Burns
Paul Burns

Yesterday I thought I had downloaded two CDs from Amazon Music. I received the invoices for them but could not find the downloads on my Windows 11 Desktop.

I just spoke with Amazon who said there has recently been an issue with Firefox and that I should use Chrome to receive downloads. I asked for a refund instead as I value the privacy that Firefox gives me.

I am using the latest version of Firefox and am curious to know:

1) What the issue is? 2 Have others experienced this? 3) Is it likely to be resolved? 4) Why Amazon doesn't test its software for Firefox compatibility before making changes?

Yesterday I thought I had downloaded two CDs from Amazon Music. I received the invoices for them but could not find the downloads on my Windows 11 Desktop. I just spoke with Amazon who said there has recently been an issue with Firefox and that I should use Chrome to receive downloads. I asked for a refund instead as I value the privacy that Firefox gives me. I am using the latest version of Firefox and am curious to know: 1) What the issue is? 2 Have others experienced this? 3) Is it likely to be resolved? 4) Why Amazon doesn't test its software for Firefox compatibility before making changes?

すべての返信 (1)

wirkutskijkarl
wirkutskijkarl

Yeah, I’ve seen similar issues — some sites just don’t fully support Firefox anymore, especially on Windows 11. It’s frustrating. Amazon probably didn’t test thoroughly for every browser before rolling changes. For tracking downloads and troubleshooting compatibility, tools like Phonexa can help spot where things fail, but unfortunately switching to Chrome is often the simplest workaround.