Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Scammer Security Breach

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When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

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Hi, forum volunteers do not have access to your account. Could you check on

https://accounts.firefox.com/

in the Connected Services section to see whether there are any unrecognized connections? You should be able to disconnect them there.

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