Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Backup, recovery, sync issue

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 76 回表示
  • 最後の返信者: jonzn4SUSE

ntguys
ntguys
more options

Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

Hi, I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

すべての返信 (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

On your computer, just log into the same Mozilla account and the data from your phone should come over. Make sure the sync options are checked on the phone. See screenshot

この投稿は jonzn4SUSE により に変更されました