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Account locked

  • 2 件の返信
  • 0 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: GerardoPcp04

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When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

すべての返信 (2)

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You should check the email account you use to login to verify what message they sent you about the account.

役に立ちましたか?

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Hello, See the following answer: https://support.mozilla.org/en-US/questions/1483915

役に立ちましたか?

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