Hi

I am sorry but I do not understand your question. So that we can try to find a solution please can you walk us through what has happened.

Thanks for getting back to me, Paul. I was using the internet through Firefox when I lost my open windows and received a message saying Firefox couldn't connect. I had thought maybe Firefox was down because I was able to use a different browser. Firefox seems to be working now...whew! (I am severely tech-challenged and wouldn't have been able to "fix" it by myself.) Thanks again!