Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Mozilla サポートの検索

サポート詐欺に注意してください。 私たちはあなたに通話やショートメッセージの送信、個人情報の共有を求めることはありません。疑わしい行為を見つけたら「迷惑行為を報告」からご報告ください。

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My passwords missing since your updates

  • 返信なし
  • 0 人がこの問題に困っています
  • 5 回表示
more options

You guys been having updates. I notice my account was no longer connected and had to tried signing in. My password did not work and had to reset for some reason. Once I signed in, all my passwords I had been syncing are gone. I been using firefox for a very long time with my passwords saved. Almost when you guys first release. Already tried your forums and steps, that's not helping to get back my sync passwords. I have always relied on you guys for my passwords for years. Please help me.

You guys been having updates. I notice my account was no longer connected and had to tried signing in. My password did not work and had to reset for some reason. Once I signed in, all my passwords I had been syncing are gone. I been using firefox for a very long time with my passwords saved. Almost when you guys first release. Already tried your forums and steps, that's not helping to get back my sync passwords. I have always relied on you guys for my passwords for years. Please help me.