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Firefox crashes

  • 8 件の返信
  • 1 人がこの問題に困っています
  • 32 回表示
  • 最後の返信者: Rabelais

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Crashes on every shutdown of Firefox. Happens in safe mode and after refresh.

Latest crash report ID: bp-cc072535-75ce-4bad-bbaa-84f4a0190321

Thanks,

Ron Boris

Crashes on every shutdown of Firefox. Happens in safe mode and after refresh. Latest crash report ID: bp-cc072535-75ce-4bad-bbaa-84f4a0190321 Thanks, Ron Boris

すべての返信 (8)

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bp-cc072535-75ce-4bad-bbaa-84f4a0190321 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown

IPSEng64.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 1402103 RESOLVED DUPLICATE Crash in AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown

1326309 NEW --- Crash in AsyncShutdownTimeout | places-will-close-connection | PlacesUtils read-only connection closing as part of Places shutdown

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Did you set up the settings to clear browser history? That is known to cause issues.

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

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History is set to "Remember history".

Places Database Integrity: > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 102400KiB + The database has been vacuumed + Final database size is 92160KiB > Task: stats + Places.sqlite size is 92160KiB + Favicons.sqlite size is 21280KiB + pragma_user_version is 52 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 73636 unique pages + Table moz_places has 91984 records + Table moz_historyvisits has 375149 records + Table moz_inputhistory has 39 records + Table moz_hosts has 0 records + Table moz_bookmarks has 176977 records + Table moz_keywords has 1 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 6 records + Table moz_annos has 745 records + Table moz_items_annos has 184 records + Table sqlite_stat1 has 20 records + Table moz_bookmarks_deleted has 0 records + Table moz_meta has 5 records + Table moz_origins has 6384 records + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_hosts_1 + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_origins_1 + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_places_lastvisitdateindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_places_url_hashindex + Index moz_places_guid_uniqueindex + Index moz_bookmarks_guid_uniqueindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_bookmarks_dateaddedindex + Index moz_places_originidindex > Task: _refreshUI

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Good, no issues.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Just let the browser sit for a few minutes. Then close it. Is the problem still there?

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Yes.

Crash report from shutdown from safe mode: bp-1308de09-e12c-4951-b07c-2b49e0190321

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bp-1308de09-e12c-4951-b07c-2b49e0190321 Signature: AsyncShutdownTimeout | Places Connection shutdown | PlacesUtils read-only connection closing as part of Places shutdown

SafeMode 1

I called for more help.

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Your places.sqlite database is quite large with 92 MB and you also have a lot of bookmarks (176977) and history visits (375149). This can cause some action to take more time then is available before Firefox and cant be seen as a hang that initiates a forced shutdown (crash). Maybe consider to cleanup some older history.


+ Initial database size is 102400KiB
+ The database has been vacuumed
+ Final database size is 92160KiB

> Task: stats
+ Places.sqlite size is 92160KiB
+ Favicons.sqlite size is 21280KiB
+ History can store a maximum of 73636 unique pages
+ Table moz_places has 91984 records
+ Table moz_historyvisits has 375149 records
+ Table moz_bookmarks has 176977 records
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I cleared all my history. It seems that my bookmarks have been duplicating and reduplicating. Is that a known issue? How do I de-duplicate?

Thanks,

Ron