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Hi,I cannot use my Mozilla,isnt working, how I fix it?

marta100

Right from today, Moziila stopped working.I key in the browser the website I want to access and it s nothing happens.I tried uninstall Mozilla and intall it again.Same issue.Someone can help me please?I just keep getting messages that Mozilla is not responding.

Right from today, Moziila stopped working.I key in the browser the website I want to access and it s nothing happens.I tried uninstall Mozilla and intall it again.Same issue.Someone can help me please?I just keep getting messages that Mozilla is not responding.

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There are several possibilities.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
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