Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't access Firefox sites due to invalid security certificate

  • 返信なし
  • 2 人がこの問題に困っています
  • 2 回表示
rsdk
rsdk
more options

I am not able to access Mozilla/Firefox sites due to the "This Connection is Untrusted" message, which does include the "I Understand the Risks" option. I had to use Chrome to even access this support page. My company uses Symantec Endpoint Protection and I have no ability to change anything with that. My clock, time zone, etc. is set correctly. I tried renaming cert8.db and deleting cert_overide.txt without any success. Also tried Safe Mode without success.

I don't understand why I can access these and other Mozilla pages in Chrome and IE, but not in Firefox (which is my preferred browser). Is anyone aware of a solution that would fix this problem? Maybe export a particular certificate from Chrome and import it to Firefox?

Many thanks for any help.

I am not able to access Mozilla/Firefox sites due to the "This Connection is Untrusted" message, which does include the "I Understand the Risks" option. I had to use Chrome to even access this support page. My company uses Symantec Endpoint Protection and I have no ability to change anything with that. My clock, time zone, etc. is set correctly. I tried renaming cert8.db and deleting cert_overide.txt without any success. Also tried Safe Mode without success. I don't understand why I can access these and other Mozilla pages in Chrome and IE, but not in Firefox (which is my preferred browser). Is anyone aware of a solution that would fix this problem? Maybe export a particular certificate from Chrome and import it to Firefox? Many thanks for any help.