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I need to recover the account I'm using with mozilla vpn and I lost access to my 2FA app (don't send me the link to the article that says it is impossible, there must be a way)
I have 2 accounts (luca.pesenti@dotwords.it and internettamenti@outlook.it) that have 2FA active, but the device with the app died. I tried to used all the backup codes I… (ulteriori informazioni)
I have 2 accounts (luca.pesenti@dotwords.it and internettamenti@outlook.it) that have 2FA active, but the device with the app died. I tried to used all the backup codes I have, but non of them worked.
I have a mozilla VPN subscription linked to internettamenti@outlook.it, but I cannot access the account from there, so I cannot change the settings (payment details etc.).
Please let me know how I can recover such account.
Additionally I would like to delete the account luca.pesenti@dotwords.it.