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Fresh Install Firefox 76.0.dmg results in "Profile Missing" Error and does not boot. OS10.11.6

MacbookPro OS 10.11.6 About a week ago Firefox was running no problem. Closed Firefox (quit) Re-opened and got the Profile missing error. troubleshoot through exis… (ulteriori informazioni)

MacbookPro OS 10.11.6

  1. About a week ago Firefox was running no problem.
  2. Closed Firefox (quit)
  3. Re-opened and got the Profile missing error.
  4. troubleshoot through existing threads on mozilla support. including renaming the profile.ini file, deleting it, moving it, etc.
  5. Used Appcleaner to wipe all known goodies of Firefox from my computer
  6. downloaded a fresh 76.0.dmg from the website
  7. Problem persists. Application does not load, "Profile missing" opens immediately
  8. No application support data in /Library/ application support/firefox exists

Chrome works and Safari works no problem.

Chiesto da HawkEye 3 mesi fa

Risposta di AMAN ARYAN 2 mesi fa

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Accidentally Deleted FF App. All settings & Years of Bookmarks Gone! Desperate to Get BM Back --;((

I accidentally deleted the Firefox app. Now, even when restoring from Trash, I get a "new" app. Settings and years of bookmarks are gone. HELP. Desperate. Detail: My … (ulteriori informazioni)

I accidentally deleted the Firefox app. Now, even when restoring from Trash, I get a "new" app. Settings and years of bookmarks are gone. HELP. Desperate.

Detail: My extensions disappeard and, before I knew it was a Mozilla glitch, I tried deleteting and then reinstalling Firefox. I didn't think about it, but by deleting it, I also lost years worth of bookmarks. I tried restoring the file from Trash, but I only got a new "blank" version of Firefox. ALL my settings, bookmarks, etc. are gone. I'm desperate to get my bookmarks back. Please help!!!

MAC Latest update

Chiesto da rpfirefox 1 anno fa

Risposta di cor-el 1 anno fa

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Firefox can't find profile folder and I tried all fixes found so far.

I have deleted firefox and renamed the profile folder and init folder then reloaded firefox. Get the same error message can find profile folder. I have done this several … (ulteriori informazioni)

I have deleted firefox and renamed the profile folder and init folder then reloaded firefox. Get the same error message can find profile folder. I have done this several times. Help - I love firefox and this is the first issue. I have downloaded the latest update just before things went south. RN

Chiesto da rnewland 1 anno fa

Risposta di cor-el 1 anno fa

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How to reactivate firefox without loosing favourites, not possible to open after refresh, profile can't be loaded while profile is available in profile map

Followig suggestion to clean up Firefox by Firefox, I did so, but now I can't open Firefox any more. Error message: Firefox profile can not be loaded. It may be missing … (ulteriori informazioni)

Followig suggestion to clean up Firefox by Firefox, I did so, but now I can't open Firefox any more. Error message: Firefox profile can not be loaded. It may be missing or inaccessable Restarting Firefox does not help. I have checked the existance of the profile and it is available in the correct map on my PC. The profile file is new, of today. How can I reactivate Firefox, without loosing favourates? Can I reinstall previous profile? Thanks very much

Chiesto da HansTamminga 1 anno fa

Risposta di cor-el 1 anno fa

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Can't get Firefox to open. Get an error message stating profile is missing or has been deleted. Please help.

I have an iMac. Operating system is High Sierra 10.13.6. Firefox was running slowly today and a pop up window came up on the bottom of my screen and gave me the option of… (ulteriori informazioni)

I have an iMac. Operating system is High Sierra 10.13.6. Firefox was running slowly today and a pop up window came up on the bottom of my screen and gave me the option of "refreshing" Firefox. I hit the refresh button, and it was taking FOREVER to refresh Firefox, so I clicked out of it (the little red button) mid-refresh. Ever since then, when I try to open Firefox, I get a message stating that Firefox cannot be opened because my profile is missing or deleted. Shortly after this happened, a folder appeared on my desktop titled "Old Firefox Data" which contains about 60 items. I did not create this folder. I have tried uninstalling and reinstalling Firefox. I have also tried starting my iMac in safe mode, then restarting in regular mode. Was on the phone with Apple Tech Support for over an hour and they were unable to help. They are aware of the "Old Firefox Data" folder but they didn't know what to do with it. I am not tech or computer savvy. Other people have posted this exact question before, and answers have been provided, however I don't understand the answers or the instructions that supposedly solve this problem. This is why I'm asking this question again. I am hoping someone can help and provide a simplified answer or simplified instructions to solve this problem. Thank you.

Chiesto da SunshinesMom 1 anno fa

Risposta di SunshinesMom 1 anno fa