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Dissappointed in you support

I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage, BookmarksI really want to speak to a… (ulteriori informazioni)

I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage, BookmarksI really want to speak to a voice on the phone so I can explain it but that is not an option on the website. I WANT TO SPEAK TO SOMEONE WHO CAN HELP ME!!!!! I have tried a couple of the self solutions and I have the same problem. I am about to just delete this POS and go back to POS Safari. Firefox works wonderful when it is up and running but if my machine loses power or I reboot, Firefox gets wrapped around the axel and I can't get my Bookmarks/favorites back. Also, LASTPASS used to have a small icon in the upper right part of my homepage......now that is gone. I hope to here back from you.

Robert

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Chiesto da rdsomers 1 settimana fa

Ultima risposta by Chris Ilias 1 settimana fa

Restore previous session options NOT showing for me

When I restarted Firefox after a freeze, I did NOT get the familiar message that lets me choose to restore all windows. When opened, Firefox showed only ONE window (the o… (ulteriori informazioni)

When I restarted Firefox after a freeze, I did NOT get the familiar message that lets me choose to restore all windows. When opened, Firefox showed only ONE window (the one I was working in when it froze up). The Firefox menu (upper right corner) does NOT display a Restore Previous Session option. It's as if all the windows open in my last session never existed. Is there any way I can still reopen them now?

Chiesto da pollydell 3 settimane fa

Ultima risposta by FredMcD 3 settimane fa

Unable to change color for visited websites

erride Color of Visited Websites since version 69.0.3 Since after version Firefox 69.0.3 32bit, the visited website color can not be altered no matter what variation I tr… (ulteriori informazioni)

erride Color of Visited Websites since version 69.0.3

Since after version Firefox 69.0.3 32bit, the visited website color can not be altered no matter what variation I try within General - Language and Appears - Color. Background and Text work fine though. I can change the color on the color screen but it has no effect when I have visited websites after a Google search. I pick the color via the rainbox color screen in the Color section.

Being able to change the color for visited website to Red would make my life easier while doing searches to avoid repeatedly going to the same websites previously looked at. Just for your info, I change the colors of the Background to Black, Text to White, and non-visited website to white. I have low vision and it makes it easier on my eyes.

I have this problem on my old Windows 7 with every version upward. I just got a brand new Dell with Windows 10 and it has the exact same problem with both the 32-bit and 64-bit version of 84.0.2. Hence, this is why I have not bothered submitting this issue until I got my Windows 10 unit.

On the Tools - Options - General - Language and Appearance - Color, I have tried both Always Override and Use only with Hight Contrast Theme. Checking and un-checking Use System color and Underline weblinks had no effect. None of these variations had no effect.

Chiesto da condornarvik67 1 mese fa

Ultima risposta by condornarvik67 1 mese fa

Boomarks Default Save Folder

Hi I am currently having to rebuild Windows from scratch (again!) and can't work out how to set my Bookmark folder to duplicate th Windows 'Favorites' folder location. Th… (ulteriori informazioni)

Hi I am currently having to rebuild Windows from scratch (again!) and can't work out how to set my Bookmark folder to duplicate th Windows 'Favorites' folder location. The reason for this is due to Windows forcing Edge to link to its apps despite not being the default program/app set as well as the legacy location from booting into different environments. I have tried the recommended add-ons but none of them just allow me to set the new location, which in my case is simply 'D:\Favorites'. I have done this with my old install (the one I'm using now) but want to set the same folder in my new install. Does anyone know of any settings, registry fix or simple change I might have applied to the old install. Thanks in advance

Chiesto da Les 1 mese fa

Ultima risposta by Les 1 mese fa

RoboForm Restore Previous Version Add-On

Hi I have used Roboform for many years. It used to be integrated in the top row of web browsers, but due to changes in Firefox (among others) it then used a separate task… (ulteriori informazioni)

Hi I have used Roboform for many years. It used to be integrated in the top row of web browsers, but due to changes in Firefox (among others) it then used a separate taskbar that appeared at the bottom of the screen. This was simple to use, but did require manually turning off at times due to some websites using the bottom of the screen for chats etc. This has just been automatically updated and is now unworkable! I only have access to one identity not four, no automatic login (such as this forum) and the need to click, click, click, click, click, etc. just to get access to a login that I now have to edit, and cut and paste manually. As it is no longer fit for purpose, I want to install a previous version with the taskbar. Does anyone have a link where I can download it from?

In the meantime, I have asked RoboForm how I can extract the data so I can move onto something that works. They have declined to reply.

Can someone please advise how I can automatically transfer the existing data into Firefox and use this for my automated ogin information. I can then use the same on my mobile devices.

Alternatively, can someone offer an alternative solution to RoboForm that works with browers and syncs to mobile devices? Regards

Chiesto da Les 1 mese fa

locked out, how do i contact someone???

i used a new email to setup firefox, but as i didnt have my email registered yet, firefox locked me out during sign in. how do i contact someone to fix this? thanks … (ulteriori informazioni)

i used a new email to setup firefox, but as i didnt have my email registered yet, firefox locked me out during sign in. how do i contact someone to fix this? thanks

Chiesto da douglas_ecob 3 mesi fa

Ultima risposta by cor-el 3 mesi fa

Importing bookmarks

I'm trying to import bookmarks. First problem: "Show all bookmarks" doesn't appear. Second problem: I tried importing via F10, File, Import from another browser. Apparent… (ulteriori informazioni)

I'm trying to import bookmarks.

First problem: "Show all bookmarks" doesn't appear.

Second problem: I tried importing via F10, File, Import from another browser. Apparently this was successful, but the bookmarks are nowhere to be seen.

Chiesto da dunlop_beth 5 mesi fa

Ultima risposta by AliceWyman 5 mesi fa

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Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer.

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer. The crashes happen every time. I have uninstalled. I have have in… (ulteriori informazioni)

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer. The crashes happen every time. I have uninstalled. I have have installed different versions. It will not start in safe mode after a crash. I can start in safe mode after a restart of the computer, it still crashes soon after.

I only have windows defender at the moment and I have that turned off right now. Windows 10 Pro.

Any help would be appreciated.

Chiesto da sjohnson4 6 mesi fa

Risposta di sjohnson4 6 mesi fa

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homepage

为什么每次打开都会显示这个界面呢? Why is this interface displayed every time you open it? 我的电脑并没有这个文件,请问要怎么解决呢?期待你们的答复,谢谢 My computer does not have this file, how to solve it? I look fo… (ulteriori informazioni)

为什么每次打开都会显示这个界面呢? Why is this interface displayed every time you open it? 我的电脑并没有这个文件,请问要怎么解决呢?期待你们的答复,谢谢 My computer does not have this file, how to solve it? I look forward to your reply. Thank you.

Chiesto da long1d2h 6 mesi fa

Ultima risposta by cor-el 6 mesi fa

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Since FF 69 starting (not loading!) web sites frequently needs more than 10 seconds under Xubuntu

Since FF 69 the starting (not the loading!) of websites frequently lasts more than 10 seconds under Xubuntu. The tab remains empty during this waiting time, while no sign… (ulteriori informazioni)

Since FF 69 the starting (not the loading!) of websites frequently lasts more than 10 seconds under Xubuntu. The tab remains empty during this waiting time, while no sign of the loading process can be seen: The tab header shows no title, only the URL. The animated loading icon of the tab header is not shown. The status bar shows no activity. For about 5 to 20 seconds it looks like the tab is frozen. (See hardcopy.) This phenomenon occurs irregularly, but repeatedly, approximately with 10-20 percent of all calls, regardless of the requested URLs. It typically occurs piled within a random period, that lasts between a some seconds and several minutes. It also happens in safe mode, regardless of the used profile (even an unmodified new profile) and both in private an non-private windows. As far as I can judge, the troubleshooting Information shows no abnormalities. There are no issues with the internet connection. I've been using Firefox trouble-free for more than 10 years, but this phenomenon only occurred since Firefox 69.0.

Chiesto da ebfried2000 1 anno fa

Risposta di ebfried2000 1 anno fa

  • Archiviato

Video Lagging at other platforms other than youtube.

I dual booted Ubuntu 19.10 in my laptop alongside Windows 10. The videos in my Firefox browser (on Ubuntu) lags in between, it plays smoothly and after sometime it lags.… (ulteriori informazioni)

I dual booted Ubuntu 19.10 in my laptop alongside Windows 10. The videos in my Firefox browser (on Ubuntu) lags in between, it plays smoothly and after sometime it lags. The lagging is not so worse, but still it disturbs me from watching the video. If I play the same video in Windows in Firefox the video plays well. The main problem is with the site ' www.geeksforgeeks.org ' in Ubuntu (Linux) and the same site plays well in Windows Firefox. I have tried fixes like : 1) 'set media.benchmark.vp9.fps = 0' 2) https://support.mozilla.org/en-US/questions/1245735 but they didn't work.

System specs : 8gb of RAM 4gb of Dedicated Graphics card of AMD Radeon RX 560X AMD Ryzen 5-3550H processor

Chiesto da Bipin Jadav 6 mesi fa

Ultima risposta by Bipin Jadav 6 mesi fa

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Update

A message has come up saying that an update is ready and should be downloaded. Question: Will I lose the websites/tabs that are on the top bar or will they all be reload… (ulteriori informazioni)

A message has come up saying that an update is ready and should be downloaded.

Question: Will I lose the websites/tabs that are on the top bar or will they all be reloaded automatically?

Many thanks

John

Chiesto da johnvernon8817 6 mesi fa

Ultima risposta by cor-el 6 mesi fa

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Firefox ESR started having security certificate issues this evening.

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a sp… (ulteriori informazioni)

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a special patch for the ESR version so we could continue to use Firefox. It would appear that this problem has somehow reappeared. Can we please get a patch once again to clear up this issue.

Thanks

I can't send troubleshooting information because I can't even connect to the Mozzilla website on my XP computer. I had to send this request from a different computer

Chiesto da David6040 7 mesi fa

Risposta di Wesley Branton 7 mesi fa

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Is there a way to refresh just the firefox tab titles?

So here is my issue. I have about 500 tabs open on my Firefox browser. Whenever I need to restart my computer, I close my session, restart, reopen Firefox and it loads my… (ulteriori informazioni)

So here is my issue. I have about 500 tabs open on my Firefox browser. Whenever I need to restart my computer, I close my session, restart, reopen Firefox and it loads my entire session no problem. The neat thing about this is that when I do this, the tab title (along with the website icon) is preserved but the actual page only reloads when I switch to that tab. For example, imagine I have a YouTube video titled "Programming in Python", the tab would say "Programming in Python - YouTube" with the YouTube logo to the left of the title. There is definitely some kind of cache magic going on because say if that video was taken down on YouTube, the title would still be preserved until I switch to that tab. In my latest reloaded session, I noticed that tabs #250-500 failed to load the tab title and instead show the website URL with the icon I attached below. Is there any way to reload these tab titles without actually refreshing the page manually one by one (kinda like how Firefox does it on startup)? This is kinda how I navigate and it isn't helpful seeing just a URL.

Chiesto da zetanatural 8 mesi fa

Ultima risposta by jscher2000 8 mesi fa

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Your browser is being managed by your organization

Hi, I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was n… (ulteriori informazioni)

Hi,

I downloaded JDownloader yesterday. It forcefully installed some adware which became the default search engine, can't recall its name and Avast Antivirus. There was no option to uncheck them while installing. Since I didn't like JD at all so I uninstalled them all using Revo Uninstaller. Now while I searched something in the url bar few times that adware's page searched my keywords. I opened my settings and I got this message Your browser is being managed by your organization. PFA. This is my personal laptop connected to my personal wifi. Can I delete everything related to this junk without reinstalling FF? http://www.upl.co/uploads/14291556FF1580471775.jpg http://www.upl.co/uploads/161919FF-11580471781.jpg

Thanks

Chiesto da billubakra 1 anno fa

Ultima risposta by Dan M 8 mesi fa

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Tab Crash

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or … (ulteriori informazioni)

All I'd like to know is how to completely disable the ability of tabs crashing for any reason at all, permanently. I'd very seriously would rather the computer freeze or risk hardware damage, whatever pref(s) listed and unlisted I need to enable or disable I can put in lock file or anything. -Thanks!

Chiesto da guyfromkcmo 9 mesi fa

Ultima risposta by AMAN ARYAN 8 mesi fa

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Unable to recover user-data after firefox update

I am unable to restore my user-data (bookmarks, passwords, search suggestions, etc) after firefox update. I tried what is outlined in this article. But it didn't help. No… (ulteriori informazioni)

I am unable to restore my user-data (bookmarks, passwords, search suggestions, etc) after firefox update. I tried what is outlined in this article. But it didn't help. None of the profiles in "about:profiles" had my previous data. Can anyone please help me in recovering my data?

Chiesto da bsparshbss 9 mesi fa

Ultima risposta by FredMcD 9 mesi fa

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Firefox keeps refreshing its self putting everything in default settings

Firefox stopped while i was on YouTube it asked me if i want to go in safemode or refresh Forefox. I didn't choose either. my first thought i was getting hacked that happ… (ulteriori informazioni)

Firefox stopped while i was on YouTube it asked me if i want to go in safemode or refresh Forefox. I didn't choose either. my first thought i was getting hacked that happens a lot on YouTube. then by its self it said it was going to refresh Firefox then the browser closed. when it came back on it was like i had just installed it. it was asking me all those questions. then it updated then closed again then opened asking me all those questions again then i signed in an all my passowords are gone again. Lucky for me i saved a back-up a few months ago so i only lost a few passwords. the spell checker doesn't work it keeps changing my set home page to Mozilla. I go to a website while i'm there i get that same message safe mode or refresh. now it doesn't give me that message it just refreshes its self without asking me and does it around every 20 minutes so i stopped setting it back up. but tis still doing it. so i uninstalled firefox cleanerd all the leftover files and resistry keys rebooted then downloaded a new copy of the forefox installer. then installed i answered all the questions then set everything up and before i could go to a web site it refreshed its self How do I make it stop? Its refreshed 2 times while i tried to type this so i had to write it in note pad then copy it then paste it here.

Chiesto da Mr. Bobcat 9 mesi fa

Ultima risposta by FredMcD 9 mesi fa