Visualizzazione richieste con etichetta: Mostra tutte le domande
  • Archiviato

Firefox crashes - Even after un-install - re-install

I cannot get Firefox to open at all. This has been an issue on this laptop for a while now. I un-installed it including removing the Program Files sub-folder for Firefo… (ulteriori informazioni)

I cannot get Firefox to open at all. This has been an issue on this laptop for a while now. I un-installed it including removing the Program Files sub-folder for Firefox. After the installer completed, it tried to open it and it crashed. I have the latest Windows 10 updates installed and have run security scans on this laptop from various vendors. There is no spyware, viruses or other malware.

Crash report copied from the System Details list by moderator.

  • bp-48150658-d37f-49fa-a170-19c8e2170204

Asked by mikey_the_mikey 3 anni fa

Last reply by Parbuster 2 anni fa

  • Archiviato

Cannot Print from Firefox 51.0.1 (32-bit)

Since yesterday updating from Firefox 51.0.0 (I presume it was 64 bit, but I didn't notice), I can no longer print a Web page either to my printer or to Acrobat. Attache… (ulteriori informazioni)

Since yesterday updating from Firefox 51.0.0 (I presume it was 64 bit, but I didn't notice), I can no longer print a Web page either to my printer or to Acrobat. Attached is a screen shot of the error message produced.

This is EXTREMELY annoying -- I just tried to print my boarding pass; had to take a screen shot and print that, which I can only hope will be scanned correctly by the boarding machines!

Is there a work around or a fix coming soon for this?

Why did I get switched from 64 bit (I'm pretty sure, since I'm running 64 bit Windows 7 SP1) to 32 bit for this update? Does this have something to do with my printing problems?

Frustrated!! -- jclarkw

Asked by jclarkw 3 anni fa

Last reply by jscher2000 3 anni fa

  • Archiviato

Somethings probihibits clicking on a button

I try to login to a site but I cannot click the Login button. When I hover over the button my cursor turns in to a 'forbidden' sign. Could not capture this in a screen sh… (ulteriori informazioni)

I try to login to a site but I cannot click the Login button. When I hover over the button my cursor turns in to a 'forbidden' sign. Could not capture this in a screen shot, but see attachment for a similar image.

I cleared the cache, removed the history , disabled all add-ons an extensions. Still the same. On Chrome and IE it works ok....

Asked by Jannneman 3 anni fa

Last reply by FredMcD 3 anni fa

  • Archiviato

ebates is blocked

I have done all the troubleshooting i know- i have them as an allowed site, i cleared cache, history and cookies, i tried to add the ebates button in Firefox Safe Mode an… (ulteriori informazioni)

I have done all the troubleshooting i know- i have them as an allowed site, i cleared cache, history and cookies, i tried to add the ebates button in Firefox Safe Mode and it SEEMED to work as it said 'now installed'- it wasn't. whether i click the toolbar or go through ebates site, it refreshes as IF its linking and then goes back to red as failed to link. What else can i try?

Asked by fullercorp 3 anni fa

Last reply by SweetFacz3913 2 anni fa

  • Archiviato

How to fix a false SSL revokation error message?

I am getting an error in my desktop Firefox about my certificate being revoked. It only seems to happen on this desktop (Windows 7) though, as I am able to visit the same… (ulteriori informazioni)

I am getting an error in my desktop Firefox about my certificate being revoked. It only seems to happen on this desktop (Windows 7) though, as I am able to visit the same site with Firefox on my Android device as well as in Firefox under my Xubuntu virtual machine. The certificate is signed by StartSSL, but it is valid, and signed recently enough that it shouldn't be affected by the compromise that happened a year or two back. I generated a test certificate using Let's Encypt and it works fine, but I don't want to deal with the hassle of creating a new LE certificate every three months. My hosting provider doesn't support it directly, so I have to do the manual steps on gethttpsforfree.com. That gets really annoying when you have to do 10 authorizations at a time for all your sub-domains. I tried generating a brand new certificate on startssl.com, but immediately get the same error when installing it.

I have tried deleting the cert8.db file out of my profile, but that doesn't seem to resolve the issue. I feel like this may be an intermediate cert issue, but I can't extract any details out of Firefox, so that's just speculation on my part. It just straight up refuses to even show me why the certificate is bad. Is there a way to flush out the intermediate certificates and force Firefox to retrieve new data? It's frustrating that any browser except Firefox is perfectly content with this certificate. Am I missing something?

Asked by j3rk 3 anni fa

Last reply by cor-el 3 anni fa

  • Archiviato

FireFox update problem

Firefox updated to 51.0 on a customers PC Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the du… (ulteriori informazioni)

Firefox updated to 51.0 on a customers PC

Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the duplicates in the music folder but the pictures folder has a ton of trash in it, it does not belong there.

See this screen shot.

Asked by Terryl2 3 anni fa

Last reply by FredMcD 3 anni fa

  • Archiviato

Firefox crashes when Uploading or Downloading data from HDD

Firefox crashes every time when i try to read from HDD or write to HDD. Even a backup of my bookmarks is not possible. I tried everything recommended, like - updating Win… (ulteriori informazioni)

Firefox crashes every time when i try to read from HDD or write to HDD. Even a backup of my bookmarks is not possible.

I tried everything recommended, like

- updating Windows & Firefox & Driver & Antivir - tried start in secured mode - checked Ram -

Nothing helped. :-(

Crash ID is 18d78232-60bd-4608-b9a9-1c1862170205

MS Internet Explorer does that all without problems.

Please help.

Asked by Gargantua2000 3 anni fa

Last reply by cor-el 3 anni fa

  • Archiviato

Cannot remove Firefox extension

I have been attempting to remove URL Advisor 15.0 by Kaspersky from my Mac for a while now and I cannot seem to find a solution anywhere. I tried going into Library and l… (ulteriori informazioni)

I have been attempting to remove URL Advisor 15.0 by Kaspersky from my Mac for a while now and I cannot seem to find a solution anywhere. I tried going into Library and looking for the extension, refreshing, and safe mode but none of them seem to work. Any idea on how I can remove the extension?

Asked by Shveed 3 anni fa

Last reply by James 3 anni fa

  • Archiviato

Why do my sync tabs work between Windows and Mac, but bookmarks not syncing?

I have created a new FireFox account to sync between a new Windows laptop and new Mac. My tabs are syncing correctly, so I know they're connected. However, my bookmarks a… (ulteriori informazioni)

I have created a new FireFox account to sync between a new Windows laptop and new Mac. My tabs are syncing correctly, so I know they're connected. However, my bookmarks are not syncing. I chose to sync all items when setting up both accounts. I restarted both machines just in case that would help. Thank you for any help you can offer.

Asked by rstucky 2 anni fa

Last reply by cor-el 2 anni fa

  • Archiviato

Firefox replaces '=' character with '-'

I have been attempting to complete some C# Unity tutorials, and ran in to a really weird problem. It appears that FireFox has replaced all instances of the character '='… (ulteriori informazioni)

I have been attempting to complete some C# Unity tutorials, and ran in to a really weird problem.

It appears that FireFox has replaced all instances of the character '=' with the character '-'. This took me a great deal of time to diagnose. I first thought the '-' was intentional, and spent a great deal of time trying to determine how an '-' operator would work in the apparent use. I then assumed it was an author error, but upon copying the excerpt into my email application to submit a report to the original author, I observed that all '-' instances that should have been '=' had in fact returned to the '=' character.

How would I go about fixing something like this? More importantly, how could it happen? It makes following code tutorials particularly difficult, unless I move to another browser.


For easier readability, I have attached both variations as images. The first image is a screenshot of the script, as it appears in FireFox. The second image displays the code, as it appears if I copy and paste it into this very form I am using to submit my question/ bug report.

Asked by Gnemlock 3 anni fa

Last reply by cor-el 3 anni fa

  • Archiviato

Recently Renewed Certificate still being rejected by firefox but not Chrome or Internet Explorer

Hello, I am using a Web GUI Management portal to access and manage my network equipment. The default certificate was recently revoked for this and so I renewed it and hav… (ulteriori informazioni)

Hello,

I am using a Web GUI Management portal to access and manage my network equipment. The default certificate was recently revoked for this and so I renewed it and have uploaded successfully. Works fine on Chrome and IE, however when I get to FireFox it says the below:

The owner of <website-name.com> has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Please can you explain why and if there is a fix. I am connecting via HTTPS on all browsers.

Thanks, Connor

Asked by Connor_Cargill 3 anni fa

Last reply by cor-el 3 anni fa

  • Archiviato

Firefox chashes after closing - StackHash_0a9e

I can use Firefox withou problems. But after I close it, it takes 5 to 15 seconds, then the Windows message "Firefox has a problem and must be closed" appears. I cannot s… (ulteriori informazioni)

I can use Firefox withou problems. But after I close it, it takes 5 to 15 seconds, then the Windows message "Firefox has a problem and must be closed" appears. I cannot start Firefox anymore, I have to reboot. Microsoft Explorer still works. Open office also seems to have a problem.

Here the detailed description (I use a German Windows): Problemsignatur:

 Problemereignisname:	BEX
 Anwendungsname:	firefox.exe
 Anwendungsversion:	51.0.1.6234
 Anwendungszeitstempel:	5888f28c
 Fehlermodulname:	StackHash_0a9e
 Fehlermodulversion:	0.0.0.0
 Fehlermodulzeitstempel:	00000000
 Ausnahmeoffset:	00001681
 Ausnahmecode:	c0000005
 Ausnahmedaten:	00000008
 Betriebsystemversion:	6.1.7601.2.1.0.768.3
 Gebietsschema-ID:	1031
 Zusatzinformation 1:	0a9e
 Zusatzinformation 2:	0a9e372d3b4ad19135b953a78882e789
 Zusatzinformation 3:	0a9e
 Zusatzinformation 4:	0a9e372d3b4ad19135b953a78882e789

What I tried so far (without success): Run firefox without any add-on Remove firefox using Windows deinstaller and re-install from the Mozilla page Remove the Anti-Virus software Use MozBackup and load a one year old backup (far older than the problem)

I am using Firefox 51.0.1 (32-Bit) and Windows 7, all important updates installed, last KB 890830

Thank you very much for any helpful comment in advance

Asked by ennihan 3 anni fa

Last reply by FredMcD 3 anni fa

  • Archiviato

Why do my Tabs keep disappearing? It's f***ing annoying. Please tell me how to fix it on my Mac.

The tabs disappear when i move the cursor. I DO NOT WANT THIS TO HAPPEN. Please tell me how to stop your browser from making the tabs appear and disappear. I'm really pis… (ulteriori informazioni)

The tabs disappear when i move the cursor. I DO NOT WANT THIS TO HAPPEN. Please tell me how to stop your browser from making the tabs appear and disappear. I'm really pissed off and I don't need a long-winded technical tutorial, just tell me how to put your browser back the way it was before it decided that I wanted the tabs to keep disappearing, WHICH I DON'T!

Asked by ejkane 3 anni fa

Last reply by cor-el 3 anni fa

  • Archiviato

Firefox keeps on opening the wrong web page.

Hi all e.g. ask for 'xyz.com/dir1/dir2/abc.php' but get 'xyz.com' instead. If we reload the page immediately it comes up correctly but wait too long and it goes wrong ag… (ulteriori informazioni)

Hi all

e.g. ask for 'xyz.com/dir1/dir2/abc.php' but get 'xyz.com' instead.

If we reload the page immediately it comes up correctly but wait too long and it goes wrong again.

It does this 30 - 40+ times a day! 

Only firefox seems to have this problem. I tried adding 'www' to the front so above would become 'www.xyz.com/dir1/dir2/abc.php' This worked fine for a day or 2 then it started going wrong again. The content of the web page makes no difference - I substituted a 3 byte file for a problem page so it only contained 'abc' = no markup at all and it STILL went wrong.

actual typed url: http://www.sdf-curtains.co.uk/imapTest.php actual page seen: http://www.sdf-curtains.co.uk

are there any settings to adjust? I have not touched about:config I swear (yet!)

Thanks very much

Steven

Asked by curtainman99 3 anni fa

Last reply by FredMcD 3 anni fa

  • Archiviato

changed from 32bit to 64 bit. uninstalled x86 program, can i delete mozilla folder from program files (x86), and how about all app data from prev. 32bit ffx.?

installed 64 bit firefox. uninstalled 32 bit version. actually used revo uninstaller, but opted not to do the thorough removal of all leftover files/registry items b/c di… (ulteriori informazioni)

installed 64 bit firefox. uninstalled 32 bit version. actually used revo uninstaller, but opted not to do the thorough removal of all leftover files/registry items b/c didn't know if any of those might still be in use by new 64-bit version. there were many files, mostly in app data folders belonging to mozilla.

so, can i delete the entire mozilla folder from the (x86) program files folder? how about all the app data files for mozilla (local,locallow,roaming)?

will deleting any of these remove my extensions/plugins? if not the app data mozilla folders, how about just the x86 program files mozilla folder?

thx

Asked by patric627 3 anni fa

Last reply by James 3 anni fa

  • Archiviato

Firefox always starts in firstrun mode

Recently Firefox always starts in firstrun mode. I have tried various ways to stop this happening. I have: 1. Refreshed Firefox 2. I dont have Zencast, Mcafee or Norton 3… (ulteriori informazioni)

Recently Firefox always starts in firstrun mode. I have tried various ways to stop this happening. I have: 1. Refreshed Firefox 2. I dont have Zencast, Mcafee or Norton 360. Nothing else on my machine changed. 3. I don't have a user.js file.

I have been using Firefox for years as a developer. Its becoming unusable for me. I can't waste so much time trying to get it to work.

Asked by I-used-to-love-firefox 3 anni fa

Last reply by FredMcD 3 anni fa

  • Archiviato

No Daily history saved

No Daily history is saved in Version 51.0.1 I sometimes want to see my searches for last week I. . . .Now I have 'Today & Yesterday that's all . .Can anyone help. . … (ulteriori informazioni)

No Daily history is saved in Version 51.0.1 I sometimes want to see my searches for last week I. . . .Now I have 'Today & Yesterday that's all . .Can anyone help. . . or should I return to an earlier version . . .The earlier version was rejected on YouTube reason that I updated Regards

Asked by Forumuser 3 anni fa

Last reply by cor-el 3 anni fa

  • Archiviato

Firefox crashes constantly

Good time of the day My firefox (version 51.0.1) crashes constantly since this morning and i am not able to start it up i submitted a report - Crash ID: bp-d2abbda0-710d… (ulteriori informazioni)

Good time of the day My firefox (version 51.0.1) crashes constantly since this morning and i am not able to start it up i submitted a report - Crash ID: bp-d2abbda0-710d-41b5-95a5-cf7512170129 I did try to start with safe mode, different profile and reinstall. nothing helps...

Asked by phazeman 3 anni fa

Last reply by philipp 3 anni fa