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Firefox will not load, doing a clean install of Firefox did not fix the problem. Doing a clean install with a fresh profile did not fix the problem either.

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 an… (ulteriori informazioni)

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 and this happens in safe mode as well. I have tried doing a clean install of firefox - that did not fix the problem. I tried deleting my profile after uninstalling then doing a fresh install, this did not fix the problem either. I ran a virus scan and did not detect any malware. I don't know what else to try.

Chiesto da DM 9 mesi fa

Ultima risposta by FredMcD 7 mesi fa

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Firefox won't start - Was previously OK

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all workin… (ulteriori informazioni)

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all working OK until yesterday when it just wont boot. I have tried everything I can think of, so far:

Have tried removing (using app cleaner) and re installing - No joy

Tried going to profile manager through terminal - deleted and created profiles but still no joy

Tried deleting app again with app cleaner and reinstalling previous version - no go

Tried starting app in safe mode (shift key) - no go.

Looking for suggestions as I need to use Firefox for just 1 old website that seems to not work on anything else!

I'm running a Macbook pro Early 2015, Mojave 10.14.6

Chiesto da soundengineer 5 mesi fa

Risposta di soundengineer 4 mesi fa

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MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (ulteriori informazioni)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Chiesto da Phayden 4 mesi fa

Risposta di Phayden 4 mesi fa

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Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (ulteriori informazioni)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Chiesto da sallywaz 5 anni fa

Risposta di FredMcD 5 anni fa

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Firefox does not open

My Firefox suddenly stopped opening. I open it, icon appears in dock and immediately disappears. I did a fresh install of 57.0.4 and still the same. It's not already runn… (ulteriori informazioni)

My Firefox suddenly stopped opening. I open it, icon appears in dock and immediately disappears. I did a fresh install of 57.0.4 and still the same. It's not already running (checked activity monitor).

PC: MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) OS: macOS High Sierra 10.13.2 (17C205)

In /Library/Application Support/Firefox/Crash Reports there are two files: InstallTime20171226083017 InstallTime20180103231032

Chiesto da arjunu 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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Firefox don't launch at all.

Hi guys,yesterday after my computer froze and forced to restart it with the reset button,my firefox don't launch at all.I click the program,i see the blue circle by the c… (ulteriori informazioni)

Hi guys,yesterday after my computer froze and forced to restart it with the reset button,my firefox don't launch at all.I click the program,i see the blue circle by the cursor but nothing happens.Only thing is I see the program "running" at task manager but it never launce.Windows 10 last built with all updates,latest firefox.I did the flushdns trick,didn't help.Thanks in advance.

Chiesto da LouCi4er 2 anni fa

Risposta di FredMcD 2 anni fa

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Firefox 65 stays in memory

I noticed that firefox stays in memory after I close it. In fact, If I open and close firefox 10 times, ten processes are shown in memory, each consuming around 100Mb. I'… (ulteriori informazioni)

I noticed that firefox stays in memory after I close it. In fact, If I open and close firefox 10 times, ten processes are shown in memory, each consuming around 100Mb.

I'm using Windows 7 in my corporate computer and I have been using Firefox 65.0.1 x64. I've tried to use it in safe mode (no add-ons) and problem persisted. I uninstalled it, deleted all Mozilla data in AppData and ProgramData and reinstalled it fresh. The problem persisted.

Then I installed the 32-bit version of Firefox and the problem is no more. Is it a bug that has to be fixed or some setting that shoudn't be enabled?

Thank you.

Chiesto da nelsonwcf 1 anno fa

Risposta di nelsonwcf 1 anno fa

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Can't open or load any pages, options/settings, about:congif, etc.

I can't get Firefox to load any pages. When I click the menu icon, followed by the "options" button, it doesn't load. Below are the steps that I've attempted: firefox.exe… (ulteriori informazioni)

I can't get Firefox to load any pages. When I click the menu icon, followed by the "options" button, it doesn't load. Below are the steps that I've attempted:

firefox.exe -p in "run", deleted profile, created new. "netsh winsock reset" in command prompt" "about:config" not doing or loading anything. reinstalled firefox restarted computer checked security program settings Firefox in Safe Mode

I'm not sure what else to try. What I listed above is what I was able find based off of Google search and Youtube videos. Please help.

Chiesto da dtomato218 1 anno fa

Ultima risposta by FredMcD 11 mesi fa

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Crashing crashing crashing. Tried all instructions. Deleted all folders. Uninstalled. Rebooted and then reinstalled. NADA.

Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: fir… (ulteriori informazioni)

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	71.0.0.7275
 Application Timestamp:	5de4f320
 Fault Module Name:	firefox.exe
 Fault Module Version:	71.0.0.7275
 Fault Module Timestamp:	5de4f320
 Exception Code:	c0000005
 Exception Offset:	0000000000011579
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	2544
 Additional Information 2:	25449d3bb174a5a3235cd4834357e789
 Additional Information 3:	20d4
 Additional Information 4:	20d46540fac115652f26a3af0f46a187

Chiesto da Deeeee 9 mesi fa

Ultima risposta by rjt69 9 mesi fa

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Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (ulteriori informazioni)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Chiesto da robindpan 5 anni fa

Ultima risposta by guigs 5 anni fa

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Totally useless after updating to version 42. Can't load anything.

Since version 42 it's not showing any website properly. Not even in Safe Mode and even after resetting everything countless times. Even after uninstalling and re-installi… (ulteriori informazioni)

Since version 42 it's not showing any website properly. Not even in Safe Mode and even after resetting everything countless times. Even after uninstalling and re-installing it's same. Uninstalled and re-installed version 43; with default settings and all issues are still there.

As you can see in images, there are no problem with internet connection. Everything else is working just fine.

Chiesto da tranquilknight 4 anni fa

Risposta di tranquilknight 4 anni fa

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I have issues with privacy-keep.com and the answers you gave don't resolve the issue

I keep getting a pop up that say Mozilla prevented software from installing and do I want to install and when I say "No" it doesn't take me to the page that I was going t… (ulteriori informazioni)

I keep getting a pop up that say Mozilla prevented software from installing and do I want to install and when I say "No" it doesn't take me to the page that I was going to. Just a blank page. The software is privacy-keep.com and the website is kijiji.ca. I have deleted cookies, blocked keep.com, went in in safe mode, scanned with mozilla, checked for plug in updates, contacted kijiji.ca and to no avail.

Chiesto da Linnyowl 4 anni fa

Ultima risposta by otttech 4 anni fa

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New Firefox update. Now it crashes with "Windows can not access ..."

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..." How do … (ulteriori informazioni)

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..."

How do I fix?

Eric Johnson

Do not include email addresses in your post. We will not email you.

Chiesto da ejstruan 3 anni fa

Risposta di ejstruan 3 anni fa

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Firefox crashes

Hello, I've been trying to install the latest firefox on my pc running windows 7 home premium, 64bit. I have cleaned the pc with ccleaner, run mutiple scans with malware… (ulteriori informazioni)

Hello, I've been trying to install the latest firefox on my pc running windows 7 home premium, 64bit. I have cleaned the pc with ccleaner, run mutiple scans with malwarebytes and commodo antivirus, uninstalled old firefox programs and deleted as many junk files and programs that I could find. I have also tried to download with Expolorer rather than Chrome ...All to no avail. The following message details accompany the window which displays.. "firefox has stopped working", and firefox never opens to get to a "safe mode". I have used firefox up until a few weeks ago when an upgrade attempt failed. I would really like to use firefox again, but can't seem to resolve this issue. Your help would be much appreciated. Joe


Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	57.0.2.6549
 Application Timestamp:	5a2846ff
 Fault Module Name:	StackHash_cbb0
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c0000005
 Exception Offset:	000000006fff0d2a
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	cbb0
 Additional Information 2:	cbb0a0f748726801023e51fb7e1bdee0
 Additional Information 3:	0f94
 Additional Information 4:	0f9406f691682c10e90b6948a11b9541

Chiesto da joechanman 2 anni fa

Risposta di FredMcD 2 anni fa

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xml error after updating to latest Firefox version

So, after installing the latest updated firefox at the weekend and after having a look around the new version, I immediately ran into problems. It seems more like a newl… (ulteriori informazioni)

So, after installing the latest updated firefox at the weekend and after having a look around the new version, I immediately ran into problems. It seems more like a newly installed web browser rather than an upgrade, apart from the ugly UI, I also seemed to have lost so many things especially username and passwords that FF would normally store were not carried accross. That was not the worst part though!

The very next time I tried to start FF however things got worse, I just got an error box instead and FF would not start, "XML Parsing Error" it read. So at this point I have no working FF web browser, the fix was to uninstall FF and download and install an older version and disable updates, now all is back to normal and all my username/passwords have still been maintained too!

I am running Linux Ubuntu 14.04.5 LTS if that helps.

I am not sure what to do now, if I keep the older version that works, I do not get the security updates etc, but installing the current version won't run and when it did, it didn't keep all my settings from the previuos version?

Chiesto da lexx2112 2 anni fa

Ultima risposta by lexx2112 2 anni fa

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Firefox crashes when accessing the webcam

Please tell Me how to solve my problem. FireFox crashes with an error message when trying to connect to the webcam. FireFox is installed on a virtual machine, ManyCam sof… (ulteriori informazioni)

Please tell Me how to solve my problem. FireFox crashes with an error message when trying to connect to the webcam. FireFox is installed on a virtual machine, ManyCam software for virtual webcam is also installed. But when you try to get a picture from the camera FiFox shut down with error http://recordit.co/FWb42ahj4v

Chiesto da qwaros 1 anno fa

Ultima risposta by danminor 1 anno fa

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Each time firefox is updated I keep getting Firefox Not Responding

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFT… (ulteriori informazioni)

Each time Firefox is updated I keep getting Firefox Not Responding, and this happens EACH time there is an update. Refresh does not help. New tabs open up very slowly AFTER getting Not Responding. Changed performance settings with no change. I do not have any add-on. This is truly very disruptive. If I could figure out how to import all of my saved web pages I would stop using Firefox and use Edge. As of today I HAVE NOT received any answers on how to correct this problem from Mozilla

Chiesto da RobN1 1 anno fa

Ultima risposta by FredMcD 1 anno fa

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"Refresh" stopped app working and now get a message when I try open the app saying copy of forefoot is already open which it is not.

I like Firefox but sad to say that I have increasinlt wasted much time lately with its crashy ways and I made the mistake of using Refresh today. Now get a message when … (ulteriori informazioni)

I like Firefox but sad to say that I have increasinlt wasted much time lately with its crashy ways and I made the mistake of using Refresh today.

Now get a message when I try open the app saying "copy of firefox is already open" which it is not true and it is not showing as running on the system.

I have tried reinstalling and it makes no difference.

I dont have an IT engineering degree but how do I fix this before I just give up and walk away? Thanks.

Chiesto da exasperatedagain 1 anno fa

Risposta di exasperatedagain 1 anno fa

I get a blank page on FB when I try to go there on my PC but no problem on my android smart phone

I use fire for browser on my PC and just today when I click on the FB icon it goes to my home page but it is blank. I do not have any problems using FB on my smart phone … (ulteriori informazioni)

I use fire for browser on my PC and just today when I click on the FB icon it goes to my home page but it is blank. I do not have any problems using FB on my smart phone

Chiesto da 8balllee 5 mesi fa

Ultima risposta by 8balllee 5 mesi fa