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Hi, AVG user, passwords have dissapeared again. Followed the last fix process with the add-on, but not worked. Any ideas folks? Thanks Eden.

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail… (ulteriori informazioni)

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail. Thanks.

Chiesto da Eden 1 anno fa

Risposta di McCoy 1 anno fa

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My bookmarks won't import from the last backup, and they aren't showing up on my computer.

Running firefox 45.7.0 My bookmarks have disappeared from the browser, but the library --> import and backup --> restore shows backups from the past many many days.… (ulteriori informazioni)

Running firefox 45.7.0

My bookmarks have disappeared from the browser, but the library --> import and backup --> restore shows backups from the past many many days. However, when I try to restore from a backup, I get an error that says "Unable to process the backup file."

Chiesto da aww01110 2 anni fa

Risposta di aww01110 2 anni fa

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Firefox deleted all my passwords - synchronize doesn't get back them.

Hi, My lenovo x230 turned off yesterday without a reason and today I turned it on then went to Firefox (linux, installed from source in /opt/) and then I saw "restore se… (ulteriori informazioni)

Hi, My lenovo x230 turned off yesterday without a reason and today I turned it on then went to Firefox (linux, installed from source in /opt/) and then I saw "restore session" button so I restored it because I'm a programmer and I have many cards opened and then I realized I don't have my passwords remembered in Firefox... so I went to Settings Privacy and then I saw it's not logged to my Sync Account, I logged and click Sync but still nothing.... no passwords... so I go to my Firefox on Android and what? There's all passwords... I tried to sync it between these 2 Firefoxes but it transfer to PC only that passwords I saved only on my Android... even if there are all my passwords on that Android device from PC too... :/ what should I do?? it's weird....

Chiesto da ShinJii 2 anni fa

Risposta di ShinJii 2 anni fa

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History isn't active, even though preferences are set to remember history (firefox 61.0.1; MacOS 10.12.6)

Since I've updated to 61, I can't get the history to be active. (Bookmarks are fine). I made sure the settings were correct, I ran Refresh firefox; I ran Verify integri… (ulteriori informazioni)

Since I've updated to 61, I can't get the history to be active. (Bookmarks are fine). I made sure the settings were correct, I ran Refresh firefox; I ran Verify integrity and got this:

Task: checkIntegrity

- Unable to check database integrity > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I've looked up numerous help sites, and they all refer to a place.sqlite file that I don't seem to have, and a profile folder that also does not exits (I'm assuming this is a 61 thing, in my older versions I had those files and folders.

Help! I need my history!

Thanks.

Chiesto da shifra 2 anni fa

Risposta di Shadow110 2 anni fa

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I have problem with sync

Hi, I have a little problem with sync. I reinstalled my Windows. Completely And now I do not have my Mozilla bookmarks. It happened because I had forgot my Mozilla passwo… (ulteriori informazioni)

Hi, I have a little problem with sync. I reinstalled my Windows. Completely And now I do not have my Mozilla bookmarks. It happened because I had forgot my Mozilla password and I reset a new password. When I logged in with a new password I have empty bookmarks. How can I recover my old bookmarks?

Chiesto da velvetmoos 2 anni fa

Risposta di Shadow110 2 anni fa

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Bookmarks deleted after flashplayer update?

After an Adobe flash update this seems to have wiped out all my favorites! After I reboot my computer I got the message "update available". I downloaded the adobe install… (ulteriori informazioni)

After an Adobe flash update this seems to have wiped out all my favorites! After I reboot my computer I got the message "update available". I downloaded the adobe installer and installed the thing. I have two versions of firefox: FF 61.01and FF_esr 52.8.1. For some reason it opened the ESR version, that doesn't normaly happen. After the FF reboot all my favorites from both browsers were gone. The session was normaly restored. ?? I doubt it's a virus. This is the normal procedure for flash updates and my firewall asked permission to access *.macromedia.com.

config: Windows 10 ent. x64 Mozilla Firefox 61.0.2 (x64 nl) Mozilla Firefox 52.8.1 ESR (x64 nl)

flashplayer31au_ha_install.exe Adobe Flash Player 31 NPAPI

Chiesto da loeki 2 anni fa

Risposta di loeki 2 anni fa

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Firefox 64, preferences folder, browser.places has disappeared, how do I restore it?

I inadvertently deleted the preferences folder, browser.places, and now I have no Most Visited folder. The procedure offered for Firefox 62 does not work with my Firefox … (ulteriori informazioni)

I inadvertently deleted the preferences folder, browser.places, and now I have no Most Visited folder. The procedure offered for Firefox 62 does not work with my Firefox 64. I have created a new profile. I have deleted and reinstalled Firefox, but it is still missing.

Chiesto da PanamaRoy 2 anni fa

Risposta di cor-el 2 anni fa

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you auto updated and now I have lost all bookmarks and function of foxfire

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent man… (ulteriori informazioni)

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent many hours trying the suggested fixes and I cannot get them back and I do not have my password so that I cannot change if for fear I will loose access to the bookmarks. There seems to be no accountability from Mozilla and no way to reach any one. Is anyone else having this problem.

Chiesto da TerrelF 1 anno fa

Risposta di jscher2000 1 anno fa

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Closed windows lost after clearing recent history (1hr) and backup sessions seem to be gone.

Hi, A few hours ago I cleared the last hour of recent history, FYI I checked browsing & download history, form & search history and cache when doing it but after … (ulteriori informazioni)

Hi, A few hours ago I cleared the last hour of recent history, FYI I checked browsing & download history, form & search history and cache when doing it but after that I realised all my closed windows and tabs were lost except the ones being opened.

In the session backup folder there is only 2 files, recovery.baklz4 and recovery.jsonlz4. Actually I just checked, there is 3 now, previous.jsonlz4, but they're all pretty much the same, after I lost those windows and tabs, and the former two seem to be constantly saving themselves, not sure why, is this supposed to be happening?

Usually there were upgrade backup files such as [upgrade.jsonlz4-date] but I don't have them in [sessionstore-backups], has something changed or is there something wrong with my browser?

When I realised my closed windows were gone I immediately made a backup but it was too late, they were all after I've lost the closed tabs and windows, and there were only two files (the files constantly saving I mentioned earlier).

So how should I proceed? I want to get my session restored but the last usable session backup I've made was months ago.

Chiesto da Tanuki- 2 anni fa

Risposta di jscher2000 2 anni fa

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How can I find my bookmarks?

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope… (ulteriori informazioni)

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope someone can help. Getting frustrated. Is there any way I can chat or talk to someone in support?

Chiesto da Lesley Sullivan 1 anno fa

Risposta di Lesley Sullivan 1 anno fa

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cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (ulteriori informazioni)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Chiesto da vickyjean1007 7 mesi fa

Risposta di FredMcD 7 mesi fa

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Sync encountered an unknown error

Hello, I've been using my own Sync 1.5 server since January without having any issue until this week. I am unable to sync my clients, getting the "Sync encountered an err… (ulteriori informazioni)

Hello,

I've been using my own Sync 1.5 server since January without having any issue until this week.

I am unable to sync my clients, getting the "Sync encountered an error while synching: Unknown error, Sync will try again automatically."

Here's the log: https://pastebin.mozilla.org/8836193

The problem seems to happen at line 101 (on pastebin).

Here's some more info about my setup.

Syncserver 1.5.2 installed on a local server running on Linux.

I have 1 Windows client, 2 Linux clients. None of them can sync. All uses Firefox 38.0.

Any help would be appreciated. Thanks, Phil

Chiesto da GuizmoPhil 5 anni fa

Risposta di guigs 5 anni fa

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Losing all bookmarks and saved logins

All my bookmarks and saved logins are disappeared. It's more like I'm trying firefox for the first time, showing me top sites and search box and ..., I run Microsoft upda… (ulteriori informazioni)

All my bookmarks and saved logins are disappeared. It's more like I'm trying firefox for the first time, showing me top sites and search box and ..., I run Microsoft update, then I've been asked for restart, after restart I see nothing in my Firefox , I would appreciate it if you could help me back my saved logins and also all my bookmarks.

Chiesto da morteza777 2 anni fa

Risposta di FredMcD 2 anni fa

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Bookmark recovery process did not work, no backup files

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks da… (ulteriori informazioni)

I guess after the recent Firefox update, my old bookmarks were wiped out. I went through the process to restore old bookmarks, but the options only included bookmarks dated since after the update, with no dated files from before the update. I think the instructions stated that there should be 15 backup files to choose from, but there was only the one mentioned above. Is there any other way to access pre-update bookmark backup files? Thank you -

Chiesto da Bookmarkoblivion 2 anni fa

Risposta di FredMcD 2 anni fa

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Bookmarks completely missing and can not be restored since 60.0 update

All my bookmarks are gone especially ones that are important to my work. I tried to restore but I get an error saying unable to process backup. Why is this happening and … (ulteriori informazioni)

All my bookmarks are gone especially ones that are important to my work. I tried to restore but I get an error saying unable to process backup.

Why is this happening and so anti user? any answer to this would be appreciated.

thanks

Chiesto da travlolnash 2 anni fa

Risposta di travlolnash 2 anni fa

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All bookmarks and saved loggins disappeared randomly - history did not

Hello, In the morning everything was in place - after several hours like 5-6 I started firefox again and all my bookmarks are missing and also all my saved logins are mis… (ulteriori informazioni)

Hello,

In the morning everything was in place - after several hours like 5-6 I started firefox again and all my bookmarks are missing and also all my saved logins are missing - only all the history remains. Can this be recovered? Please note that bookmark recovery did not recover anything.

Chiesto da Raimond56 2 anni fa

Risposta di FredMcD 2 anni fa

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Bookmarks not accessible after upgrade to FF 62.0 on Debian

After upgrading to FF 62.0 on Debian 9 I'm getting the message "The bookmarks and history system will not be functional". I already tried all the steps described in https… (ulteriori informazioni)

After upgrading to FF 62.0 on Debian 9 I'm getting the message "The bookmarks and history system will not be functional". I already tried all the steps described in https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

Additionally i tried: - Creating a new Profile - chmod -R 777 on profile folder - running Firefox in safe mode

None of these helped

Chiesto da mirgleich 2 anni fa

Risposta di mirgleich 2 anni fa

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Browser refresh erased my bookmarks

I took the bait and clicked on the interstitial to refresh my FF for improved speed. It states that it'll save all "essential" data. Well, ALL my bookmarks from the las… (ulteriori informazioni)

I took the bait and clicked on the interstitial to refresh my FF for improved speed. It states that it'll save all "essential" data. Well, ALL my bookmarks from the last 3 years of browsing are now gone. Tried to import the backup and the latest (and only) option was from today.

Sure FF is much faster, but where do I go?......

Chiesto da killertofu 2 anni fa

Risposta di FredMcD 2 anni fa

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Firefox updated itself today, but it threatened my passwords and so on because I can't remember these things after having changed them so frequently, so I would

I try to get my passwords to fit into a cryptic system. Silly me. Firefox updated itself today and wanted me to enter my google password before doing anything. Since m… (ulteriori informazioni)

I try to get my passwords to fit into a cryptic system. Silly me. Firefox updated itself today and wanted me to enter my google password before doing anything. Since my Google password is a cookie, and Firefox is yet another cookie it became a labyrinthine task. Sorry!. Beyond that, Firefox would not accept a security question (the answer to which is precyberhistoristorical). That is my history, which is not much documented. I wish that we didn't need to lose everything as we go about the task of changing passwords all the time. I am about to turn 60, and I love firefox!

Chiesto da fleurdelys 2 anni fa

Risposta di FredMcD 2 anni fa