Firefox Forum di supporto

AvailablePageFile: 7777755136 AvailablePhysicalMemory: 6034182144 AvailableVirtualMemory: 140737186496512 BlockedDllList: BreakpadReserveAddress: 2257596907520 BreakpadReserveSize: 67108864 BuildID: 20161208153507 CPUMicrocodeVersion: 0x74 CrashTime: 1483931229 FramePoisonBase: 7ffffffff0de0000 FramePoisonSize: 65536 InstallTime: 1481821208 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 291 StartupTime: 1483931228 SystemMemoryUsePercentage: 28 Throttleable: 1 TotalPageFile: 10143678464 TotalPhysicalMemory: 8465956864 TotalVirtualMemory: 140737488224256 URL: UptimeTS: .960956733 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 50.1.0

Firefox always crashes on startup.I have scanned for malware by various softwares,serched for tjrgbtge.dll(couldnt find it),reinstalled firefox,removed all files of firefox then installed it but the problem does not seem to go away.please help

Crash ID: bp-37149764-ea6c-497b-925d-dc40d2161225

Whenever I try to open firefox, the "Mozilla Crash Reporter" pops up. Already tried using Malwarebyte and superantispyware and the problem still occur. How do I fix this?

I have already asked before about this problem and was given reply by philipp to post the first five crash IDs. Here they are Crash ID: bp-0f564d73-a312-4326-9e99-bc0f32161221 Crash ID: bp-5c943ff6-8443-4ade-a2a1-320572161221 Crash ID: bp-9a11b026-24e2-49ce-923b-8096a2161221 Crash ID: bp-c4bc8d64-dd00-479e-ad61-a27cb2161221 Crash ID: bp-13b41b5a-97dd-40b8-b90e-f728e2161220

please solve my problem.

Thanks

Tried reinstalling firefox with no result. It started doing this when I downloaded by false some malware to my computer. Since then whenever i try to open firefox i get a restart prompt menu. I got this from the "crash reports" folder in my pc: bp-49342f1a-f5ab-44be-a132-1f9202161216

Windows 10 Home 64 bit, fresh Firefox install. The installation completed successfully. But whenever I open Firefox, it crashes immediately. Firefox in safe mode, the same problem. I uninstalled Firefox, removed all the components in Prog.Files, AppData, etc, then reinstalled. No effect, the same problem... Here is my report id: bp-758b39ae-ae58-475b-9628-310af2161203

Thanks for help!

I try to open Firefox and it always crashed (even using Shift + Firefox.exe).

I already removed all the malware by using Malwarebytes Anti-Malware and Scan for the virus by using Avast. Already turn off Fire Wall and remove anti-virus program, and try to reset, reinstall Firefox but it doesn't work. I only can open Firefox when I startup my laptop in Safe mode. I can use Chrome but sometimes it auto turns off. Please help!!!

https://crash-stats.mozilla.com/report/index/d5b51b72-490c-47ad-8bce-f0da82161113 https://crash-stats.mozilla.com/report/index/339b568a-dd74-4264-b086-f969c2161113 https://crash-stats.mozilla.com/report/index/7890a18d-65cb-4d40-b2ce-2df162161113 https://crash-stats.mozilla.com/report/index/756ee32f-7000-4a04-b19a-886e32161113 https://crash-stats.mozilla.com/report/index/7e0138f8-977a-40db-aee6-dc5122161113