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How can I remove "get-a-clip" from my Win 7 computer

As I recall, I picked up this when downloading Firefox. It's very annoying and I want it gone. When I attempt to remove it using add/remove programs, it persists. How do… (ulteriori informazioni)

As I recall, I picked up this when downloading Firefox. It's very annoying and I want it gone. When I attempt to remove it using add/remove programs, it persists.

How do I banish it?

Thanks

John

Chiesto da bigbear0203 4 anni fa

Ultima risposta by the-edmeister 4 anni fa

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why on second usage, got slammed by hackers for money

the second time i tried to use firefox, i got slammed by a red screen advising i need call a Microsoft number. and i was supposed to sign in again and of course password.… (ulteriori informazioni)

the second time i tried to use firefox, i got slammed by a red screen advising i need call a Microsoft number. and i was supposed to sign in again and of course password. this of course would have resulted in getting them into my account(s) or worse.

Chiesto da teflonbear 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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Hi, I am using Firefox and can reach my default site OK but if I try any other site I just go to amazon every time

Hi, using Firefox I can connect to my saved home site OK, but if I try to connect to any other site I only go to amazon. This happens every time. For example if I delete … (ulteriori informazioni)

Hi, using Firefox I can connect to my saved home site OK, but if I try to connect to any other site I only go to amazon. This happens every time. For example if I delete my home site address or open a tab and type in google earth I get onto the amazon site which then lists any products they sell which contain the words google earth. No idea how to stop it. Any ideas how to stop this please.

Chiesto da Trev00 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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after ridding firefox it still contains highjacker-how do I get rid ?

At least 3 different times I have tried to completely remove firefox because it has a highjacker porn site attached. EAch time it is put back in when I down load firefox… (ulteriori informazioni)

At least 3 different times I have tried to completely remove firefox because it has a highjacker porn site attached. EAch time it is put back in when I down load firefox from your site at mozilla. Can you help me get rid of it. thanks...

Chiesto da forgivness 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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Does Fiefox / Mozilla / its Addons (with whatever permission I dont bother) CAN READ my password on any website (and then loot my bank account) ????

And if it indeed does, then how in the world this ere mozilla has even allowed this!!!???? O M G !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Chiesto da aloopocha 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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stolen passwords

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password t… (ulteriori informazioni)

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password that I use, though not frequently. The email claimed to use a keylogger to get this password. I have not visited the site that I use the password for, for some time and as Firefox remembers the password I would not have typed it in. I scanned my desktop (Ubuntu 16.04) with clam tk and it picked up 60 items which I quarantined, these were in Libre office and not Firefox. I have since deleted and re-installed both Firefox and Libre office, and changed passwords. My concern is, how did it get hold of a password?, and other than what I have already done is there any other measures I should take to secure my computer? Thanks in advance

Chiesto da stujo 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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I keep getting a pop up wanting to install ??? I've never seen this format before "make changes to your HD"...how do I know it is safe?

Usually upgrades are automatic with a progress bar showing completion... I don't ever recall a Firefox Upgrade in the format: "Firefox would like to make permanent chang… (ulteriori informazioni)

Usually upgrades are automatic with a progress bar showing completion... I don't ever recall a Firefox Upgrade in the format:

"Firefox would like to make permanent changes to your Hard Drive" [.sic]

I've had some Malware issues lately so I am suspicious of this unfamiliar format.

Thank You for your assistance with this matter...

Where am I to look or expect your response?? Through my Email Address would be just fine.

Regards,

Stephen M. Dinnerman 7smd7@twc.com

Chiesto da StephenDinnerman 1 anno fa

Ultima risposta by FredMcD 1 anno fa

Trojan was downloaded from Mozilla/Firefox Update 04/06/2020

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfu… (ulteriori informazioni)

My security software has quarantined a Trojan from an update. Temp\mozilla-temp-files\mozilla-temp-41 is infected with Trojan.Ciusky.Gen.13. The threat has been successfully blocked.

Chiesto da fkd001 5 mesi fa

Ultima risposta by Andrew 5 mesi fa

SERIOUS THREAT OF IDENTITY THEFT

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem … (ulteriori informazioni)

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem he asked me for my credit card # so he could charge me for fixing the problem, which I had clearly advised him at the very beginning of our conversation I wouldn't give him remote access to my computer if there was going to be a cost involved.

He became very agitated and abusive and threatened to call #411 and report me to whomever answered that number.

In addition, HE REFUSED TO DISCONNECT FROM MY COMPUTER AND HE REMAINED ON THE PHONE AND IN MY COMPUTER, DURING WHICH TIME I COULD SEE HIS CURSOR MOVING ALL AROUND MY SCREEN!

IT FINALLY OCCURED TO ME THAT I COULD PROBABLY GET RID OF HIS PRESENCE ON MY COMPUTER BY SHUTTING IT DOWN, WHICH I DID. WHEN I REBOOTED MY COMPUTER, MY HOME SCREEN WHICH HAD BEEN LOADED WITH APPROXIMATELY 30 ICONS OR SO NO LONGER INCLUDED THESE ICONS!

NOTHING LIKE THIS HAS EVER HAPPENED TO ME DURING ALL THE YEARS I HAVE BEEN USING A COMPUTER & I AM BESIDE MYSELF WITH WORRY OVER THE POSSIBILITY THAT BEFORE I SHUT DOWN MY COMPUTER AND I COULD SEE HIM MOVING HIS CURSOR ALL AROUND ON THE SCREEN, HE WAS ABLE TO COLLECT ALL MY MOST IMPORTANT INFORMATION ----- BANK ACCT NUMBERS! 401K PLAN! ALL MY SAVED PASSWORDS TO ALL PERSONALL ACCTS! ---- YOU NAME IT, HE MUST HAVE BEEN COLLECTNG ALL OF THIS INFO TO USE AS HE WISHED IN THE FUTURE!

ARE THERE ANY STEPS I CAN TAKE TO PROTECT MYSELF FROM IDENTITY THEFT BY THIS TERRIBLE SUPPORT TEK, SHORT OF DESTROYING MY COMPUTER????!!!! YOUR IMMEDIATE REPLY WOULD BE SO GREATY APPRECIATED. THANK YOU. M.WINTERS.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Chiesto da myrnwin617 4 mesi fa

Ultima risposta by FredMcD 4 mesi fa

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Survey opening on new page during useage?

Over the last 2 weeks I have had a new page open a couple of times, behind my main Firefox search. It claims to be surveying " June Opinion Survey for Telstra Internet OS… (ulteriori informazioni)

Over the last 2 weeks I have had a new page open a couple of times, behind my main Firefox search. It claims to be surveying " June Opinion Survey for Telstra Internet OS X & Firefox customers"

Chiesto da sonic910 5 anni fa

Ultima risposta by FredMcD 5 anni fa