Visualizzazione richieste con etichetta: Mostra tutte le domande
  • Stato della soluzione
  • Archiviato

I am experiencing unacceptable lagging and/or unresponsiveness since the last update of Firefox. I reset back to previous version but it keeps updating

I am experiencing unacceptable lagging and/or unresponsiveness since the last update of Firefox. I tried the "refresh Firefox" option as instructed in the troubleshoot bu… (ulteriori informazioni)

I am experiencing unacceptable lagging and/or unresponsiveness since the last update of Firefox. I tried the "refresh Firefox" option as instructed in the troubleshoot but didn't help. So I used the windows restore option to get back to the previous version. Worked fine until the firefox updated itself again.

Chiesto da LMieth 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

It dosent do anything you claim, when can we expect a patch?

It just stops responding. After further checking and having a hard time getting into Task Manager i have found that you are raping my processor at 95-96% of its capacity … (ulteriori informazioni)

It just stops responding. After further checking and having a hard time getting into Task Manager i have found that you are raping my processor at 95-96% of its capacity for 2-3 minutes before I can shut you down. Thats not cool! Before update your crash reporter always was popping up even though it had not crashed, and now is nowhere to be seen! Maybe you should have spent a little more time before boasting how great it is.

Chiesto da mbarrile 2 anni fa

Risposta di patrickmc 2 anni fa

  • Stato della soluzione
  • Archiviato

This is the 3rd or 4th time I have tried to get help with this. I am having a color problem that is messing me up all over the internet.

I need help. I have told this to you over 3 times with ZERO response. I am having problems with the colors on Firefox in Windows 10. When I am using yahoo to write ema… (ulteriori informazioni)

I need help. I have told this to you over 3 times with ZERO response. I am having problems with the colors on Firefox in Windows 10. When I am using yahoo to write email I can not see the 24 different colors or 24 different highlights. Just 24 shaded boxes. They are all the same color, so I have no idea what I may or may not be typing. This is also happening all over the internet if I need to enter information in a web sites "box".

I am handicapped and I don't have much of a life. I was hurt at work in 1989 and I have had 8 back surgeries with lots of hardware and fixes to repair the bent titanium rods and screws. I have cadaver bone in my back, I have had one neck surgery with an artificial disc. My doctors are so good, now, that Dr. Tortolani was the surgeon who actually invented the artificial disc. I also have had both shoulders rotator cuffs rebuilt and Tommy John surgery on my right elbow.

I don't have a big life and using the internet to look around and send and read email is a big part of my day.

I have been using Firefox and Windows for a very long time and I am most happy with the two. My 95 pound black lab puppy destroyed my computer at the end of September. She is HUGE and the vet says she will end over 125 pounds. I got a very old Dell from my parents closet that had no problems with Firefox and yahoo email colors. It did have lots of other problems including a dead battery and tons of very old and slow programs. I now have a new, to me a Sony computer, from my brother who basically stripped this computer clean.

My brother and sister in law used Firefox but never had a color problem. I have been told that I have a very good computer now.

I have downloaded and reloaded Windows 10 and the latest versions of Firefox and Windows 10 over and over 30+ times. I have had help doing this, but without any help to me or my computer.

I have followed all of your instructions to reset the colors to default. More about that below.***

After doing all of this I can still not see the colors in yahoo email. I am also having problems all over the internet seeing where I might need to type something.

Just like above when you asked me to Summarize your question in a sentence. I could not find where to type that. I had to go to Microsoft Edge and bring up that page to see where I needed to type. All I could see was Can't find an answer? Summarize your question..... . That was just plain white area with black letters. I could not see the box to type in.

All over the internet if I need to type in a box, I have no idea where that box is. I get no error messages, nothing, this computer thinks everything is working just fine. There are more places this happens than you might think. Thank goodness I know where to type on Google. I can't see that either. I just know where to go after using google for a long time like years long time.

I have had help and tried myself a total of three times to do your Firefox color reset and that hasn't worked. I know so because of the warranty statement. I can't get that to work today. WHY???? Who knows.


I only know I did this correctly because I got the message about the warranty the first 2 times I tried to reset the colors to default. Today when I tried the color reset AGAIN, I couldn't get to the correct spot and try to restore the colors to the default. So I am doing something wrong today trying the reset today. If I only had to click one place then the computer takes over and does the 4 steps. MAYBE if there was a problem and the 4 steps did or could not complete I could send you the error message and Firefox gets back to me with what went wrong.

LIKE I STILL CAN'T SEE THE COLORS. 90% is just black writing. I have a signature that should be in red and blue. It is only in black so it is not like I can't see colors but they are there. Everything I send is just black.

I need someone to please get back to me with this. I am at my wits end. I love Firefox and I don't want to use Edge or Explorer. Chrome is completely out of the question. I will be more than happy to let someone into my computer and figure out what the problem is.

I have a lot of things not working in my life right now I really need some help with this. I thank you in advance so much that you all could figure out what is wrong with this computer and Firefox. The colors work in Edge and Explorer but I want to use Firefox as that is what I know and use.

I know their is probably something very simple that you people at Firefox know what and how to fix this. I know, I worked at a call center for Southwestern Bell for 3 years, that you guys show to others how crazy problems that people need help with. I just need a few minutes of your time. I am more than happy to talk on the phone or chat or letting you look around in my computer. It's probably an easy 5 minute fix.

I thank you in advance for helping me, PLEASE.

Rob Harkins Venice East, Florida

I am more than happy to help to do tests........ Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.



      • (SIDE NOTE) Why when I know what the problem is. Exactly like this problem. You tell me to do 4 steps. Find the address bar type restore:colors,,,, might void warranty... 2 other things. Why CAN"T I JUST HIT I HAVE THIS PROBLEM AND MY COMPUTER DOES THE 4 STEPS ???????? I am usually lost after step 1. That just makes too much sense.
        • (SIDE NOTE 2) It is very hard to find where to write this problem to you. My issue doesn't fit any of the other categories, I think it doesn't, so getting this to you is not the easiest. Try to do it yourself.

There is a NASCAR fan reactions that NASCAR ask about every week. It is called the NASCAR Fan Council. I was asked to join this at the very very beginning when they didn't quite know how to do. I was asked to join because it was impossible to ask the upper most levels of authority a question that I thought NASCAR should look at. When I finally got to an executive I said the same thing. Try to find yourself. He couldn't and I was asked to join the NASCAR Fan Council.

I am also asking management at Firefox to send a question to themselves and see how easy it is not. ****

Chiesto da mdcubfan1 2 anni fa

Risposta di jscher2000 2 anni fa

  • Stato della soluzione
  • Archiviato

Firefox 57 won't start on a Hebrew Windows [ "Profile Missing" error message ]

I have a computer running Hebrew. since I upgraded to Firefox 57 - I started getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible" every time… (ulteriori informazioni)

I have a computer running Hebrew. since I upgraded to Firefox 57 - I started getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible" every time I try to open Firefox I get that error message. Reinstalling Firefox doesn't work. Refreshing Firefox doesn't work.

When I delete the profile directory - it open up for the first time, then when I close and reopen - error message... Creating a new profile ( the above way - open it after deleting profiles ) doesn't work.

Same thing happen on my Hebrew laptop - it must be a problem with Firefox on a Windows with a Hebrew language.

Please fix it.

Chiesto da NSbuilder 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

Firefox crashes

Firefox fails to start when I try to open it. This even occurs when I launch it in Safe Mode, via Terminal. Here's my latest Crash ID: bp-d222d8a7-0b42-44be-bfcb-6ab9c018… (ulteriori informazioni)

Firefox fails to start when I try to open it. This even occurs when I launch it in Safe Mode, via Terminal. Here's my latest Crash ID: bp-d222d8a7-0b42-44be-bfcb-6ab9c0180206 I am using the freedom@freedom.to.xpi extension and here are the content's of my pluginreg.dat file:

Generated File. Do not edit.

[HEADER] Version:0.18t:$ Arch:x86_64-gcc3:$

[PLUGINS] Flash Player.plugin:$ /Library/Internet Plug-Ins/Flash Player.plugin:$ 21.0.0.226:$ 1461341838000:0:0:0:$ Shockwave Flash 21.0 r0:$ Shockwave Flash:$ 2 0:application/x-shockwave-flash:Shockwave Flash:swf:$ 1:application/futuresplash:FutureSplash Player:spl:$

[INVALID] /Library/Internet Plug-Ins/Disabled Plug-Ins:$ 1500599336000:$ /System/Library/Java/Support/CoreDeploy.bundle/Contents/JavaAppletPlugin.plugin:$ 1500930300000:$ /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin:$ 1267467730000:$ /Library/Internet Plug-Ins/iPhotoPhotocast.plugin:$ 1295612322000:$ /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin:$ 1299744000000:$ /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin:$ 1299744000000:$ /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin:$ 1337123966000:$ /Library/Internet Plug-Ins/AdobeAAMDetect.plugin:$ 1414015778000:$ /Library/Internet Plug-Ins/flashplayer.xpt:$ 1460769133000:$ /Users/FCS_LTL/Library/Internet Plug-Ins/ZoomUsPlugIn.plugin:$ 1500025310000:$ /Library/Internet Plug-Ins/AdobePDFViewer.plugin:$ 1511817011000:$ /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin:$ 1511817011000:$

Chiesto da bedroomalibi 2 anni fa

Risposta di FredMcD 2 anni fa

  • Stato della soluzione
  • Archiviato

Firefox crashes

Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum Crash ID: bp-b3500d31-33… (ulteriori informazioni)

Firefox crashes continually on start up whether in safe mode or not, goes straight to crash reporter. Mavericks, Mac Pro, latest Firefox Quantum

Crash ID: bp-b3500d31-3391-4a41-83af-c05cf1171230

Chiesto da quasi 2 anni fa

Risposta di Shadow110 2 anni fa

  • Stato della soluzione
  • Archiviato

57.02 64bit - ALLwebsites take 1 min+ to load since today. Still does it after refresh. What's happened?

57.02 64bit on Windows 10. ALL websites take over one minute to load. Took a backup and refreshed Firefox and still takes over 1 min. New Microsoft Edge performs okay.… (ulteriori informazioni)

57.02 64bit on Windows 10. ALL websites take over one minute to load. Took a backup and refreshed Firefox and still takes over 1 min. New Microsoft Edge performs okay. Have not added anything to Windows recently.

Chiesto da elpmek 2 anni fa

Risposta di elpmek 2 anni fa

  • Stato della soluzione
  • Archiviato

UI issue with arabic firfox 57.0b7 (64 beta)

Hi There is a UI bug with firfox beta 57.0b7 please take a look at the uploaded image CPU: AMD R7 1700 GPU: GTX 1060 6GB Ram: 16 GB System: Windows 10 (1703) I also have … (ulteriori informazioni)

Hi There is a UI bug with firfox beta 57.0b7 please take a look at the uploaded image

CPU: AMD R7 1700 GPU: GTX 1060 6GB Ram: 16 GB System: Windows 10 (1703)

I also have the same bug on a second pc running the same arabic version

Chiesto da ahmed3hamdan 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

Version 57 pausing for long periods of time

Firefox becomes unresponsive for long periods of time since installing version 57. Frequency reduces if I start without addons. Anyone having similar problem? Timed one … (ulteriori informazioni)

Firefox becomes unresponsive for long periods of time since installing version 57. Frequency reduces if I start without addons. Anyone having similar problem? Timed one lockup and it lasted five minutes and then Firefox worked again. Have not had this problem on version 56.

Chiesto da cburch3 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

since the last update does firefox stop functioning after 1 minute with everything I do

Since the last update Firefox doesn't work properly anymore, after one minute it stalls. I did fresh up, so all my adjustments are gone. But it still stalls. I have to fo… (ulteriori informazioni)

Since the last update Firefox doesn't work properly anymore, after one minute it stalls. I did fresh up, so all my adjustments are gone. But it still stalls. I have to forceclose firefox. And can start it again. as soon as I play a youtube film it stalls again, or google agenda, I allowed pop-ups, so at least it got started, but after doeing 3 things in it firefox stalls. Can I put it back on the version before?

Chiesto da Sabine2 2 anni fa

Risposta di FredMcD 2 anni fa

  • Stato della soluzione
  • Archiviato

Type in url press return nothing happens. Type in URl press refresh button, nothing happens.

Windows 10. Neither return nor refresh work. Just sits there as if nothing has been entered. Shortcuts work. If I go in via google search that works. Ditto Yahoo. Nothing… (ulteriori informazioni)

Windows 10. Neither return nor refresh work. Just sits there as if nothing has been entered. Shortcuts work. If I go in via google search that works. Ditto Yahoo. Nothing else does.

Chiesto da Impertior 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

Firefox crashes

Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229 Crash ID: bp-240d534c-9600-4050-8309-5ab831171229 Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229 it keep crashing eve… (ulteriori informazioni)

Crash ID: bp-1d7e3c12-901d-4529-9950-1e1991171229

Crash ID: bp-240d534c-9600-4050-8309-5ab831171229

Crash ID: bp-0bae0284-41fd-4fc9-815c-7fce61171229

it keep crashing even at start just after the page open it close fast

i dont have any problematic software this is a fresh win 10 (i do have IDM extension but i had it before without any problem) i did restart, reinstall and even deleted the folders none worked

Chiesto da mohammad65 2 anni fa

Risposta di cor-el 2 anni fa

  • Stato della soluzione
  • Archiviato

V5.7 is running painfully slow. Can't fix it. How do I download V5.6?

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering th… (ulteriori informazioni)

Firefox automatically upgraded to 5.7. It was running fine before that. Now it's very slow. Hangs up during scrolling, then will continue after about 6 Secs. Hovering the mouse over a command takes about 6 Sec to recognize the cursor is there. Please tell me how to revert back to 5.6

Bill Newland

Chiesto da BillNewl 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

After install of 57.0 my browser was unusable, very very slow, I have reverted back to 56.0.2. Any ideas as to why?

I did read about disabling my add-ons to improve the speed, but I didn't do that since I only have a couple. I use SQLite Manager a lot, I guess the Amazon one can go, bu… (ulteriori informazioni)

I did read about disabling my add-ons to improve the speed, but I didn't do that since I only have a couple. I use SQLite Manager a lot, I guess the Amazon one can go, but that isn't really the point.

This faster, newer, better Firefox is supposed to be amazing, but for me it is not.

I have reverted back to 56.0.2 and disabled automatic updates, now I'm back to working again.

Chiesto da knightspace 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

Why does the new Quantum take so long to type and pullup a wedsite?

I got the update for the new Quantum browser and it is terribly slow. It delays the type, it delays when I click to open a new window, and is very slow to open a site. … (ulteriori informazioni)

I got the update for the new Quantum browser and it is terribly slow. It delays the type, it delays when I click to open a new window, and is very slow to open a site. Any ideas?

Chiesto da TX713 2 anni fa

Risposta di philipp 2 anni fa

  • Stato della soluzione
  • Archiviato

Well I went back to firefox 56.0.2 tonight as 57 and its Bugs, is a BIG disapointment !!

I spent 11 hours this past Tuesday trying to fix the new Firefox 57. As there is a hesitation when scrolling and typing. And the hesitation also happens when clicking on… (ulteriori informazioni)

I spent 11 hours this past Tuesday trying to fix the new Firefox 57. As there is a hesitation when scrolling and typing. And the hesitation also happens when clicking on something. ..... From what I have read here Im not the only one this is happening to.

  What a Bummer.  so tonight I went back to Firefox 56.0.2   and that works fine.   I hope Mozilla finds a Fix for this problem and soon.  
Thanks for letting me vent.  Yours Bob Dalton.

Chiesto da microgolfr1 2 anni fa

Risposta di philipp 2 anni fa