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Firefox crashes

After trying for 5 years to fix this issue, I'm resigned to quit using FireFox. I have repeatedly tried all your "fixes" to no avail. I am an experienced user. I build… (ulteriori informazioni)

After trying for 5 years to fix this issue, I'm resigned to quit using FireFox. I have repeatedly tried all your "fixes" to no avail. I am an experienced user. I build my own computers from time to time. I do not know any programming. When I typed, "about:crashes", and right clicked on the last one, it constantly tries to report, but restarts as soon as 30 seconds have passed. I realize that FireFox has a lot of this problem because I have contacted 3 professional IT guys who have each told me that if I use FireFox it will always crash. Also, if it was a rare issue, it would not be impossible to reach some one for help. They cannot help that many people.

Chiesto da PastorPaul 5 anni fa

Ultima risposta by user293 5 anni fa

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There is no Add-On to READ .maff files on a Macintosh

The add-on titled "Mozilla Archive Format" will CREATE .maff archives, but will not OPEN them. In this thread https://support.mozilla.org/en-US/questions/1059827 I was ad… (ulteriori informazioni)

The add-on titled "Mozilla Archive Format" will CREATE .maff archives, but will not OPEN them. In this thread https://support.mozilla.org/en-US/questions/1059827 I was advised to find a separate Plug In to read them. I searched the Addons for "maf" and ".maf" and ".maff" and "maff" and THERE ARE NO PLUG INS TO READ THE DAMN FILES !!! Searching the net in general yields spam - articles about what the format is, and references mostly to items that run on a PC.

Chiesto da VerizonSucks 5 anni fa

Ultima risposta by VerizonSucks 5 anni fa

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havig problem with an additional start page opening with my homepage

when i open firefox, my homepage opens and then a second page opens. This second page does not reveal a url and has several buttons on it to select websites like facebook… (ulteriori informazioni)

when i open firefox, my homepage opens and then a second page opens. This second page does not reveal a url and has several buttons on it to select websites like facebook. Also, I get a movable pop-up window down on the bottom of my start page advertising coupons and discounts. I can't get either one of these to go away. It is annoying. I am not really computer literate and my son tried looking it over and suggested the support forum. Any help would be greatly appreciated

Chiesto da duv394 5 anni fa

Risposta di FredMcD 5 anni fa

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It will not sign on because of a URLerror

When I try to bring up the main page I get this error message about the address and to use only-// I tried to update mozilla to the latest version and now I can't bring i… (ulteriori informazioni)

When I try to bring up the main page I get this error message about the address and to use only-// I tried to update mozilla to the latest version and now I can't bring it up at all

Chiesto da sharoncrouch154 5 anni fa

Risposta di John99 5 anni fa

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How do I arrange it so that I'm not having multiple closures when I only want to close one hotmail message, NOT HOTMAIL?

I'm very tired of trying to close one message, only to have the hotmail account itself slam shut, thus requiring re-starting. Surely it's not supposed to act like this. A… (ulteriori informazioni)

I'm very tired of trying to close one message, only to have the hotmail account itself slam shut, thus requiring re-starting. Surely it's not supposed to act like this. A warning message doesn't help with the actual closure. I just know it is going to happen and am annoyed, again.

Note: This is not my default email account, nor do I want it to be. I want to be able to access two different accounts by opening one of two browsers. That part works but this closing thing is infuriating.

Chiesto da PatriciaEE 5 anni fa

Risposta di jscher2000 5 anni fa

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Sync doesn't seem to work across any of my devices.

I've installed the latest version of Firefox to a Win7 desktop, a Win8.1 Laptop, and my Galaxy S5. None of them are syncing. I have tried uninstalling each and reinstalli… (ulteriori informazioni)

I've installed the latest version of Firefox to a Win7 desktop, a Win8.1 Laptop, and my Galaxy S5. None of them are syncing. I have tried uninstalling each and reinstalling, as well deleting my Sync account and recreating it. Log file:

1435513644960 Sync.Service INFO Loading Weave 1.40.0 1435513644962 Sync.Engine.Clients DEBUG Engine initialized 1435513644963 Sync.Engine.Clients DEBUG Resetting clients last sync time 1435513644967 Sync.Engine.Bookmarks DEBUG Engine initialized 1435513644970 Sync.Engine.Forms DEBUG Engine initialized 1435513644973 Sync.Engine.History DEBUG Engine initialized 1435513644976 Sync.Engine.Passwords DEBUG Engine initialized 1435513644978 Sync.Engine.Prefs DEBUG Engine initialized 1435513644981 Sync.Engine.Tabs DEBUG Engine initialized 1435513644981 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1435513644985 Sync.Engine.Addons DEBUG Engine initialized 1435513644986 Sync.Service INFO Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 1435513644989 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1435513644989 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435513644990 Sync.Service DEBUG Caching URLs under storage user base: https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/ 1435513644990 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435513645006 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435513645023 FirefoxAccounts DEBUG got keyPair 1435513645023 FirefoxAccounts DEBUG getCertificateSigned: true true 1435513645400 Hawk DEBUG (Response) /certificate/sign: code: 200 - Status text: OK 1435513645400 Sync.RESTResponse TRACE Processing response headers. 1435513645400 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -2400 1435513645401 FirefoxAccounts DEBUG getCertificate got a new one: true 1435513645401 FirefoxAccounts DEBUG getAssertionFromCert 1435513645403 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1435513645403 Sync.BrowserIDManager DEBUG Getting a token 1435513645404 Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1435513645790 Common.TokenServerClient DEBUG Got token response: 200 1435513645790 Sync.RESTResponse TRACE Processing response headers. 1435513645791 Common.TokenServerClient DEBUG Successful token response 1435513645791 Sync.BrowserIDManager DEBUG Successfully got a sync token 1435513645792 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1435513645792 Sync.BrowserIDManager INFO Background fetch for key bundle done 1435513645792 Sync.Status DEBUG Status.login: success.login => success.login 1435513645792 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435513649019 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435513649019 Sync.Service DEBUG User-Agent: Firefox/38.0.5 FxSync/1.40.0.20150525141253. 1435513649019 Sync.Service INFO Starting sync at 2015-06-28 13:47:29 1435513649019 Sync.Service DEBUG In sync: should login. 1435513649020 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435513649020 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1435513649020 Sync.Service INFO Logging in the user. 1435513649020 Sync.Service DEBUG Caching URLs under storage user base: https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/ 1435513649020 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1435513649020 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1435513649021 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435513649540 Sync.Resource DEBUG mesg: GET success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/info/collections 1435513649540 Sync.Resource DEBUG GET success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/info/collections 1435513649540 Sync.Service DEBUG Fetching global metadata record 1435513649540 Sync.RecordManager TRACE Importing record: https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/storage/meta/global 1435513649541 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435513649645 Sync.Resource DEBUG mesg: GET fail 404 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/storage/meta/global 1435513649645 Sync.Resource DEBUG GET fail 404 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/storage/meta/global 1435513649645 Sync.Service DEBUG Weave Version: 1.40.0 Local Storage: 5 Remote Storage: 1435513649645 Sync.Service INFO One of: no meta, no meta storageVersion, or no meta syncID. Fresh start needed. 1435513649645 Sync.Service INFO No metadata record, server wipe needed 1435513649645 Sync.Service INFO Wiping server data 1435513649645 Sync.Service INFO Fresh start. Resetting client and considering key upgrade. 1435513649645 Sync.Service INFO Service reset. 1435513649646 Sync.Engine.Clients DEBUG Resetting clients last sync time 1435513649646 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1435513649647 Sync.Engine.Forms DEBUG Resetting forms last sync time 1435513649647 Sync.Engine.History DEBUG Resetting history last sync time 1435513649647 Sync.Engine.Passwords DEBUG Resetting passwords last sync time 1435513649647 Sync.Engine.Prefs DEBUG Resetting prefs last sync time 1435513649648 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1435513649648 Sync.Engine.Addons DEBUG Resetting addons last sync time 1435513649648 Sync.CollectionKeyManager INFO Clearing collection keys... 1435513649648 Sync.Service INFO Sync key is up-to-date: no need to upgrade. 1435513649649 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435513649830 Sync.Resource DEBUG mesg: DELETE success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/storage 1435513649830 Sync.Resource DEBUG DELETE success 200 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/storage 1435513649831 Sync.Service DEBUG Uploading meta/global: {"payload":"{\"syncID\":\"0m7bzfScmCD0\",\"storageVersion\":5,\"declined\":[\"forms\",\"history\",\"prefs\",\"tabs\",\"addons\"]}","id":"global"} 1435513649831 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1435513649832 Sync.Resource DEBUG PUT Length: 145 1435513649981 Sync.Resource DEBUG mesg: PUT fail 503 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/storage/meta/global 1435513649981 Sync.Resource DEBUG PUT fail 503 https://sync-177-us-west-2.sync.services.mozilla.com/1.5/24589323/storage/meta/global 1435513649982 Sync.Service DEBUG verifyLogin failed: <title>503 Service Unavailable</title> <center>

503 Service Cloudy: Try again later.

</center>
No traceback available

1435513649982 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1435513649982 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1435513649982 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1435513649982 Sync.Status DEBUG Status.login: error.login.reason.network => error.sync.reason.serverMaintenance 1435513649982 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1435513649982 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1435513649982 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1435517249982 1435513649982 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1435513649983 Sync.SyncScheduler DEBUG Next sync in 4317979.595265555 ms.

Chiesto da W2PAX 5 anni fa

Ultima risposta by guigs 5 anni fa

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Feature request: Awesomebar / Bookmarks search strictly by tag

Firefox needs the ability to search ONLY by tag, without matching content/titles. As a web developer, I have started tagging user experience site bookmarks with the tag … (ulteriori informazioni)

Firefox needs the ability to search ONLY by tag, without matching content/titles. As a web developer, I have started tagging user experience site bookmarks with the tag "UX". However, I am also a Linux user with appropriate bookmarks. So, when I try searching either bookmarks or via awesomebar, "UX" brings up BOTH items tagged "UX" and anything with "Linux" in it. It would be good to have a symbol/prefix that constrains the search to STRICTLY tags, which might allow me to only have the UX items up.

Chiesto da WorldsEndless 5 anni fa

Risposta di Sashoto Seeam 5 anni fa

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Just lately only in firefox when you search for anything in the serach bar it always returns results in Arab shit and i can't find out why

I can't find out why it is doing this all language settings are in English i have tried the trouble shooting did not work, In trouble shooting also disabled everything al… (ulteriori informazioni)

I can't find out why it is doing this all language settings are in English i have tried the trouble shooting did not work, In trouble shooting also disabled everything also made no difference ,

I have used Firefox as long as i can remember but this is driving me mad ill end up deleting it and installing a different browser if i can't sort it can anyone help me it also does it in Editor version. Regards Explorer-100

Chiesto da Explorer-100 5 anni fa

Risposta di Adriel 5 anni fa

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i noticed your site looks like it wants to help. i also notice like any fortune 500 company you DONT havea way of contacting people or a way to contact you.

can i call you for assistance wth my browser. i noticed i cant. assuming everyone knows how to read and operate a computer....id appreciate some assistance if your goin… (ulteriori informazioni)

can i call you for assistance wth my browser. i noticed i cant. assuming everyone knows how to read and operate a computer....id appreciate some assistance if your going to have the tab on the site...

i mean we are all equal arnt we? or are you in a penquin just thing you can waddle better than me?

grow up you oblivious ignorant people

Chiesto da caddiman420 5 anni fa

Ultima risposta by the-edmeister 5 anni fa

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How do I keep the spellchecker language from changing all the time?

Closing as a duplicate of Firefox changing language of spell checker in Gmail compose. /questions/1064549 Hello, I cannot find a solution anywhere in the support fo… (ulteriori informazioni)

Closing as a duplicate of


Hello,

I cannot find a solution anywhere in the support forums or by searching the web. The default language on my spellchecker keeps changing...all the time. I've tried many things, and nothing works. One person tried to help but stopped helping after a point. Here is my problem in detail: https://support.mozilla.org/en-US/questions/1064549

Why is this so hard, and why can no one seem to know what the problem is?  :(

Please help! How do I fix this? Thank you!

Brandon

Chiesto da brajawill 5 anni fa

Ultima risposta by John99 5 anni fa

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Is there a preference to not start videos when opening a page?

Some pages have advertising videos that start automatically when the page is opened. Is there some way I can tell Firefox not to start these until I ask it to (by, e.g.,… (ulteriori informazioni)

Some pages have advertising videos that start automatically when the page is opened. Is there some way I can tell Firefox not to start these until I ask it to (by, e.g., clicking on it)?

--Gil

Chiesto da GilDawson 5 anni fa

Risposta di christ1 5 anni fa