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Master password got lost by your last upgrade

You guys had a big update, all that fast new performance. My master password (MP) was missing after installing the update. So I ran that way for a few days, but didn't … (ulteriori informazioni)

You guys had a big update, all that fast new performance. My master password (MP) was missing after installing the update.

So I ran that way for a few days, but didn't want my password to be unprotected. So I put in a new MP, but it's apparently corrupted. I can't login to see my stored passwords. The MP challenge popup comes up over and over. Woe is me.

Guess I'll go to Brave unless you have a fix. If I have to lose all my saved password by resetting my MP, there's no reason to continue using Firefox.

Chiesto da RenoHuskerDu 2 anni fa

Ultima risposta by cor-el 2 anni fa

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All saved logins and passwords lost after mozilla update today

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I can… (ulteriori informazioni)

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I cant find this currently. I have also been using mozilla firefox account which supposedly saves the details somewhere. Can anyone please point me in the right direct step by step to recover these missing logons details or how to restore them please.

Chiesto da Owen 2 anni fa

Risposta di FredMcD 2 anni fa

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With 58.0.2 update, all my saved passwords disappeared. Can I recover them?

After 58.0.2 installed itself on my Windows 10 computer, all my bookmarks and passwords disappeared. After rummaging around the web, I found a way to recover my bookmark… (ulteriori informazioni)

After 58.0.2 installed itself on my Windows 10 computer, all my bookmarks and passwords disappeared. After rummaging around the web, I found a way to recover my bookmarks, but none to recover my passwords. Is there a way to do this? Thanks.

Chiesto da MFL2 2 anni fa

Risposta di MFL2 2 anni fa

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With each update, I lose all of my saved passwords now. What's going on, and what can I do to ensure this doesn't happen again? I'm really desperate!

Sync is working, I'm Windows 10 on a Dell Inspirion something or other. The last two updates, over the past weeks, I've lost my saved passwords. I have no idea what I'm d… (ulteriori informazioni)

Sync is working, I'm Windows 10 on a Dell Inspirion something or other. The last two updates, over the past weeks, I've lost my saved passwords. I have no idea what I'm doing that's causing this to happen. Is there a setting or something I can try? Please help. I am not computer savvy. Basics I get.

Many thanks for any help any of you could provide.

Best, LaurieEM

Chiesto da LaurieEM 2 anni fa

Ultima risposta by cor-el 2 anni fa

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After update my passwords were erase from password manager

Hi all, So, After update my passwords were erase from password manager... i have the logins.json and this file is suppose to be on the correct past. C:\Users\....\AppData… (ulteriori informazioni)

Hi all,

So, After update my passwords were erase from password manager... i have the logins.json and this file is suppose to be on the correct past. C:\Users\....\AppData\Roaming\Mozilla\Firefox\Profiles\tx4wuzei.default-1470326660120 But still in password manager does not show any...

Chiesto da MoLoToF 2 anni fa

Ultima risposta by MoLoToF 2 anni fa

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my firefox sync account lost all the information(bookmarks, passwords, etc.)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was l… (ulteriori informazioni)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was lost. Is there any chance those data are somewhere and can be retrievable? Thanks in advance for the support. Regards, Francesco

Chiesto da francescoimme 2 anni fa

Ultima risposta by the-edmeister 2 anni fa

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Bookmarks and backups disappeared. Worked fine at last shutdown, next startup gone, no updates. How do I fix?

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting compute… (ulteriori informazioni)

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting computer - no change. Scanned - no viruses/malware. Other user, my wife still has hers, just mine are gone.

Where are they and how do I get them back? Why are they gone?

Chiesto da zelo 2 anni fa

Risposta di zelo 2 anni fa

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Bookmarks and history lost. Have made Chrome my default browser

Not a question - a complaint. Why should I have to fix it? Not my fault! Have stuck with Firefox for a long while but after trying to fix this as suggested, and it not wo… (ulteriori informazioni)

Not a question - a complaint. Why should I have to fix it? Not my fault! Have stuck with Firefox for a long while but after trying to fix this as suggested, and it not working, I thought to myself 'I don't need ths'

Chiesto da alezane 2 anni fa

Ultima risposta by Tonnes 2 anni fa

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Lost all data after regular update

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the pro… (ulteriori informazioni)

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the program's folder and all previous data is gone from there too. I want to retrieve my previous data, so please any advice is welcome

Chiesto da puchu6 2 anni fa

Risposta di puchu6 2 anni fa

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Where can I get HELP to get my history and bookmarks back A.S.A.P. ?!!!??!!!

'Hacked a month ago ... 'not able to get bkmrks 'n hstry back ... 'got enuf 2 do getting back all that was lost ... 'hate to change browsers but if U can't help this prob… (ulteriori informazioni)

'Hacked a month ago ... 'not able to get bkmrks 'n hstry back ... 'got enuf 2 do getting back all that was lost ... 'hate to change browsers but if U can't help this problem w/out using chunks of my now critically limited time ... well ... 'guess I must look for a better browser service that can keep up with the competition. 'Sorry Gang! 'Luv ya and prefer YOU!!! ... BUT let me know please just WHAT you can do, won't you? (from sorry and disappointed customer who still hopes for YOUR success ...)

Chiesto da cjbr 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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Firefox forgets exception of saved logins and notification settings

Firefox forgets all exceptions of saved logins ("Never save" option at password store function) and the notification settings where I've checked "Remember this decision" … (ulteriori informazioni)

Firefox forgets all exceptions of saved logins ("Never save" option at password store function) and the notification settings where I've checked "Remember this decision" after closing Firefox.

I've already tried using a new profile (same symptoms) as well as setting the Privacy settings to "custom" and made sure "Clear history when firefox closes" was unchecked.

Chiesto da Janfred 2 anni fa

Ultima risposta by cor-el 2 anni fa

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Why does Firefox trash my profile at least twice a year - it is infuriating!

Firefox frequently trashes my profile - at least two or three times a year - leaving me with no book marks, no remembered logins / passwords. It is infuriating. Every tim… (ulteriori informazioni)

Firefox frequently trashes my profile - at least two or three times a year - leaving me with no book marks, no remembered logins / passwords. It is infuriating. Every time this happens I have to relearn how to recover. I don't know the "right way" to recover, so I delete everything in the current profile and then one by one I copy each of the old profiles into the current one until I find one that has my information - usually the largest of the recent profiles. Fortunately this time I remembered what to do and it only took me 30 minutes to recover, but in the past I have spent hours searching the Internet and my computer - there are at least two places where this info can be found - in %APPDATA%\Mozilla\Firefox\Profiles\ and on my desktop in a folder called "Old Firefox Data". It really ticks me off and wastes my time.

Chiesto da robertgreenhouse 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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Why can't I get Waterfox to remember logins and passwords without "Synching"

I use Waterfox, specifically for an online game I play. I use it for the 64 bit capacity. Until a couple updates ago, it saved my logins and passwords fine, but after a… (ulteriori informazioni)

I use Waterfox, specifically for an online game I play. I use it for the 64 bit capacity. Until a couple updates ago, it saved my logins and passwords fine, but after a recent update...I am currently using 46.0.1, the more recent ones create flash issues and won't work, it will save the logins and passwords for as long as the computer remains running, but then loses them. I can set up sync, even though I don't use waterfox on any other device, and have no reason to, but then it won't keep me logged in to synch, and I have to relogin to "sync", get an email confirmation, and reply before I can proceed. This is my own desktop, in my own home, where I am the only resident. Additionally, these are game logins, that are useless to anyone. Why can't I save my logins and passwords without going through the hassle of syncing...and why won't that remember and remain logged in on my device? This is frustrating, is there an answer out there, where some setting can be changed to allow this?

Chiesto da bhowie 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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Upgraded to Firefox 58 and lost passwords

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import pa… (ulteriori informazioni)

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import passwords. Thanks in advance

Chiesto da ComputerLuddite 2 anni fa

Ultima risposta by FredMcD 2 anni fa

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How do you turn on or off password memory?

I recently downloaded a site that erased my passwords. I have removed that program, but the password memory in Firefox is not working as it did prior to that. How do I … (ulteriori informazioni)

I recently downloaded a site that erased my passwords. I have removed that program, but the password memory in Firefox is not working as it did prior to that. How do I turn on or off the automatic sign in that was working? Thanks - Dawson

Chiesto da Dawson4012 2 anni fa

Risposta di FredMcD 2 anni fa

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Upgraded, lost ALL bookmarks.

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I unders… (ulteriori informazioni)

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I understand that each "restore" replaces all bookmarks, so how does one CONSOLIDATE all of these profiles' bookmarks into one place?

I'm badly confused and extremely panicky about doing something that will actually wipe out the bookmarks backup!!

Chiesto da archetypia 2 anni fa

Ultima risposta by FredMcD 2 anni fa