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Firefox crashes

Hi, (sorry for my bad english): I have Firefox Mozilla on a Windows XP. Since today (22/12/15) it has crashed every time I run the program, even in Safe Mode. I tried to … (ulteriori informazioni)

Hi, (sorry for my bad english): I have Firefox Mozilla on a Windows XP. Since today (22/12/15) it has crashed every time I run the program, even in Safe Mode. I tried to update it, to update windows, to uninstall and to reinstall mozilla, but the problem remains. I have AVG antivirus and it reports no virus. My last crash report is bp-99689b9e-58d6-4a64-86c6-9b7772130917. I hope that my request will be answered, if it won't, I will continue to use Google Chrome as browser. Thanks, goodbye.

Chiesto da raf130.smile 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

I have used Firefox without problems for approx 6 months however as of 19 Dec 15 my Firefox just keeps crashing after about 4 seconds. I am currently using Internet Explo… (ulteriori informazioni)

I have used Firefox without problems for approx 6 months however as of 19 Dec 15 my Firefox just keeps crashing after about 4 seconds. I am currently using Internet Explorer to get around the problem which appears fine. I have tried to start in Safe Mode, it still crashes, I have submitted numerous reports over the last 24 hours to you. I have carried out a full uninstall, then run Microsoft Safety Scanner, Malwarebytes & Microsoft Security Essentials, all say OK. Then re-installed Firefox direct from your site however just crashes straight away as before. Looked at various chat forums to try to understand issue however I cannot find an answer to this issue. Would appreciate some help as I love my Firefox and do not feel safe using Explorer. I am unable to carry out any of the additional info requested below as I cannot get access? Thanks

Chiesto da bobog 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

Crash ID: bp-4e624af0-f5d5-434b-9113-fd0d22151223 My firefox keeps crashing, even in Firefox Safemode. It started a few days ago, but I don't remember what I did that cou… (ulteriori informazioni)

Crash ID: bp-4e624af0-f5d5-434b-9113-fd0d22151223

My firefox keeps crashing, even in Firefox Safemode. It started a few days ago, but I don't remember what I did that could have caused this...maybe update Firefox??? I use Windows 7 Pro. Firefox is up-to-date, because I was able to update it in Windows Safemode. My AVG antivirus is up-to-date, as is Windows. I ran a virus scan from AVG and Trend Micro House Calls (internet based).

Chiesto da db7555 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

Firefox has been crashing on startup for several days now. I had this problem a few months ago and not sure how I fixed it. I have removed Adobe Flash, tried uninstalling… (ulteriori informazioni)

Firefox has been crashing on startup for several days now. I had this problem a few months ago and not sure how I fixed it. I have removed Adobe Flash, tried uninstalling Firefox, deleting any files left in Firefox directory and re-installing, still crashes. Firefox tries to send crash report but it fails. Tried Firefox safe mode and crashes.

Chiesto da creativesolutions 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

Setup: Firefox 43.0.1 (x86 hu) on Windows XP (32 bit). For a while FF crashed, even in Safe mode, even after Refresh Firefox. Also, the sending crash report won't send an… (ulteriori informazioni)

Setup: Firefox 43.0.1 (x86 hu) on Windows XP (32 bit). For a while FF crashed, even in Safe mode, even after Refresh Firefox. Also, the sending crash report won't send anything, so here I uploaded the last two files: https://www.dropbox.com/sh/ftdhza8m9d0y097/AACx4mU-JLIyEmhMgBb6ZP3Ga?dl=0 The system was infected with malware but it looks like Malwarebytes's Anti-Malware and SUPERAntiSpyware got rid of them. Also the caches were cleaned and I updated the video card drivers.

Thanks for any heads up!

Chiesto da 8t8_FF 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

Firefox crashes upon startup in both 32 and 64 bit versions. Also crashes in Safe Mode. These are clean installs in Windows 8.1 Pro 64-bit. Crash ID: bp-1bb81243-135b-42… (ulteriori informazioni)

Firefox crashes upon startup in both 32 and 64 bit versions. Also crashes in Safe Mode. These are clean installs in Windows 8.1 Pro 64-bit.

Crash ID: bp-1bb81243-135b-4295-ab36-670db2151222 Crash ID: bp-2c1cab81-4cdb-4bf7-be0d-4a7e92151222 Crash ID: bp-2eeffa38-5e0c-4802-b2eb-293c72151221 Crash ID: bp-93bfea4e-aa71-4abf-bf21-f1c6d2151221 Crash ID: bp-4440d969-df6f-440c-b17a-5814d2151222 Crash ID: bp-aa48983b-bd95-4cc4-a621-8973c2151222 Crash ID: bp-acd10265-25dc-4837-b0e6-d974e2151221 Crash ID: bp-cc8e97e1-0b07-4cee-9a13-b06c52151221 Crash ID: bp-e5e9c802-78e8-423a-b6f7-7b1c32151221 Crash ID: bp-f47300d3-3d24-4024-925d-8518a2151221 Crash ID: bp-fed45858-ae44-40e7-bc87-259432151221

These are the crash ID's for all the crashes.


Thank you for your time and help.

Chiesto da pepsidave48653 4 anni fa

Risposta di pepsidave48653 4 anni fa

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Firefox crashes

Crash ID: bp-575767fe-cd41-4770-a945-cd3b52151230 December 2015 ..Since the latest Windows update and Firefox Update I can no longer access Firefox. As soon as I open Fi… (ulteriori informazioni)

Crash ID: bp-575767fe-cd41-4770-a945-cd3b52151230

December 2015 ..Since the latest Windows update and Firefox Update I can no longer access Firefox. As soon as I open Firefox it crashes and the pop up window says submit crash report...which I have done. My operating system is Windows Vista. I have 7 other computers in my house running Windows 7, 8 and 10 and none of the other computers are experiencing any issues with Firefox. I have gone through ALL the steps recommended by Mozilla, uninstall, reinstall, safe mode, without plugins, check internet connection etc...nothing has helped. On the reinstall Firefox would open and stay open but would not connect to any websites. I then would get the message cannot locate XPCom. I did some research online and read that XPcom is not used in Firefox any longer so that was odd. So in the end I did a system restore back to the end of November 2015 when all was working well. But now I am back to Firefox crashing every time I open it. Help Please. I am a "only ever want to use Firefox as my web browser person". I have used Firefox since the beginning of time and it has NEVER failed me. I cannot bear to be forced to use Goggle Chrome instead of Firefox. :( Thank you for all you do to provide an amazing product! :)

Chiesto da slgearey 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

Firefox crashes on startup even in safemode. It will stay open for about 10 seconds then close. I've tried refreshing firefox and I've tried uninstalling it, then deletin… (ulteriori informazioni)

Firefox crashes on startup even in safemode. It will stay open for about 10 seconds then close. I've tried refreshing firefox and I've tried uninstalling it, then deleting the Mozilla folder in Program Files, then reinstalling it. Still crashes. The latest crash ID is dated 5/8/2015; bp-2f21db23-38c2-41b6-8e79-1bf462150509

Chiesto da Oldschoolgamer 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes seconds after loading

Hello, I didn't install any new drives, hardware, etc. I was simply browsing the web yesterday and today when I boot up my PC and load Firefox it crashes just after a few… (ulteriori informazioni)

Hello,

I didn't install any new drives, hardware, etc. I was simply browsing the web yesterday and today when I boot up my PC and load Firefox it crashes just after a few seconds of being open. I tried the below as suggested in other threads to no avail. Any suggestions?

1. Scanned with Malwarebytes' Anti-Malware 2. Uninstalled Firefox, then manually removed files here AppData\Local\Mozilla\Firefox\Profiles 3. Tried updating Adobe flash player 4. Tried in safe mode, still crashes after a few seconds 5. Disabled hardware acceleration

Here are my recent crash IDs:

bp-862a382f-84a9-4558-8465-a8e4e2151221 bp-8126347f-86ea-47c4-993a-ca22b2151221 bp-a1380990-f2f2-4682-933c-5b09f2151221

Thanks!

Chiesto da jhall 4 anni fa

Risposta di philipp 4 anni fa

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Firefox has suddenly started perma-crashing after years of problem free service!

I've been running Firefox on an old XP system for at least six years. And never, ever once had any problems with it. All of a sudden, tonight, I reboot the old machine - … (ulteriori informazioni)

I've been running Firefox on an old XP system for at least six years. And never, ever once had any problems with it. All of a sudden, tonight, I reboot the old machine - come back to it 20 minutes later and KERPOW. Crash crash crash! AFAIK it is Firefox version 43.0.1.

Firefox will apparently run as normal for 5 to 15 seconds, but then a crash prompt appears.

Rebooting - has not helped Unistalling/reinstalling Firefox - has not helped

Firefox still runs on another Windows 8.1 system. Have you done an update at around 9:00 to 10:00pm (GMT) 20th December 2015 that has finally abandoned and removed all compatability with Windows XP?

The error reporting system in this "crash report" all refused to work..... just helpfully informing me there was "a problem" sending the report to you.

Chiesto da WhyWhyWhyWhyMoreAccounts 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes continually

Crash ID: bp-00dd5ac6-690d-460d-88e5-112002110611 is the latest in a long string of crashes. I have uninstalled Mozilla and reinstalled several times but, even with a ref… (ulteriori informazioni)

Crash ID: bp-00dd5ac6-690d-460d-88e5-112002110611 is the latest in a long string of crashes. I have uninstalled Mozilla and reinstalled several times but, even with a refresh, the browser will only stay open for a few seconds before it crashes again making it difficult to make any configuration changes to fix the crash issues. I have used Mozilla for years with an occasional crash now and then but I am stumped on what to do now.

Chiesto da moonmm 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

After updating to firefox43.1 this morning (19th December) firefox is in constant crash mode. I've uninstalled and re-installed 3 or 4 times still to no avail. When i cl… (ulteriori informazioni)

After updating to firefox43.1 this morning (19th December) firefox is in constant crash mode. I've uninstalled and re-installed 3 or 4 times still to no avail. When i click to open it, a minimised screen appears with two 'new tab' buttons at the top and the firefox start page tab (3rd in from the left).

This hangs there for a few moments and then I get the firefox has crashed and has had to close message. This has now happened at least a dozen times. It was working perfectly until this latest update and I've had to download Google Chrome just to get online.... and it sucks. I really want to get back onto Firefox.... please help. I've tried to attach images/screen-grabs and the error file but they won't load up.

Thanks.

Nick G

Chiesto da endeegee 4 anni fa

Risposta di philipp 4 anni fa

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Firefox always crashes on startup

Firefox always crashing on startup, even in safe mode. Have tried refreshing program; removing and performing fresh install; and scanning for viruses and malware. Nothing… (ulteriori informazioni)

Firefox always crashing on startup, even in safe mode. Have tried refreshing program; removing and performing fresh install; and scanning for viruses and malware. Nothing corrects problem. Crash reporter unable to submit report.

Firefox version is 43.0.1 OS is 32-bit Windows XP.

Chiesto da dougm1954 4 anni fa

Risposta di philipp 4 anni fa