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Firefox crashes

Was using 41 and crashes started after a month or so. Reformatted and reinstalled and still after about 2 weeks crashes on startup and cannot send crash report. Uninsta… (ulteriori informazioni)

Was using 41 and crashes started after a month or so. Reformatted and reinstalled and still after about 2 weeks crashes on startup and cannot send crash report. Uninstalled 41 and put 39 and immediately crashing. Does start in Safe mode. Heres the crash report

         AvailablePageFile: 3684610048

AvailablePhysicalMemory: 1486692352 AvailableVirtualMemory: 2045472768 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 268566528 BreakpadReserveSize: 67108864 BuildID: 20150806001005 CrashTime: 1444163627 Email: boodstir@yahoo.com InstallTime: 1444194627 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 14 StartupTime: 1444163627 SystemMemoryUsePercentage: 30 Throttleable: 1 TotalPageFile: 4120035328 TotalPhysicalMemory: 2138554368 TotalVirtualMemory: 2147352576 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 39.0.3

Chiesto da Boodstir 5 anni fa

Risposta di Boodstir 5 anni fa

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Firefox used to work well until last week, now crashes on startup - have reinstalled, tried unticking hardware acceleration - not fixed.

Until last week Firefox worked reasonably with just a few crashes (windows 10) , now it crashes immediately. I have reinstalled it, ticked hardware acceleration ( it star… (ulteriori informazioni)

Until last week Firefox worked reasonably with just a few crashes (windows 10) , now it crashes immediately. I have reinstalled it, ticked hardware acceleration ( it starts in safe mode) but is not fixed. Any ideas?

Chiesto da DavidCUnderhill 5 anni fa

Risposta di philipp 5 anni fa

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Firefox crashes

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012 A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vi… (ulteriori informazioni)

Crash ID: bp-4b9a8f6f-ae0b-4de1-ae48-bb6002151012

A couple weeks ago Firefox started crashing on startup. No major changes on this computer. It's an older Dell running Vista with 3 GB ram. I have completely deleted and reloaded Firefox. It will not start in safe mode. I've run the sfc scan and no issues were found. I ran Norton and also found no issues.

Chiesto da andersonhelme 5 anni fa

Risposta di philipp 5 anni fa

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Firefox crashes

Everytime I attempt to start Firefox, it crashes. It gives me the crash reporter, but that's it. It won't let me start in safe mode either. I have tried all the suggested… (ulteriori informazioni)

Everytime I attempt to start Firefox, it crashes. It gives me the crash reporter, but that's it. It won't let me start in safe mode either.

I have tried all the suggested fixes, including resetting factory defaults, and downloading and reinstalling Firefox. I have Norton, which indicates no viruses present. I'm running Windows 7, and have downloaded all the required patches/fixes/etc. from Microsoft.

The odd thing is, I went to bed with it working, then woke up the following day with it crashing, and there weren't any downloads or program installs in between.

Crash ID: bp-2dab4fe9-cb15-43ec-b6d3-a8fce2151010

I attempted to 'automatically add' troubleshooting information, and apparently all that did was try to open Firefox with predictable results (crash) so I opened the details and pasted them below. So now, the above crash is not my most recent, as the directions told me to post, the below crash is. Both are the same issue however -- Firefox just won't start. AvailablePageFile: 4087058432 AvailablePhysicalMemory: 726016000 AvailableVirtualMemory: 4139212800 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 235864064 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1444688202 Email: akaguarddog-misc@yahoo.com InstallTime: 1443777285 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 57 StartupTime: 1444688202 SystemMemoryUsePercentage: 81 Throttleable: 1 TotalPageFile: 8049586176 TotalPhysicalMemory: 4025733120 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Chiesto da baddogbk 5 anni fa

Risposta di FredMcD 5 anni fa

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Firefox crashes

About a week ago, Firefox updated and then promptly crashed on startup, issuing a crash report each time I tried. I uninstalled, downloaded a fresh copy, reinstalled, an… (ulteriori informazioni)

About a week ago, Firefox updated and then promptly crashed on startup, issuing a crash report each time I tried. I uninstalled, downloaded a fresh copy, reinstalled, and the same thing happened. I uninstalled again, and this time cleaned the disk manually of ALL Firefox/Mozilla directories related to Firefox. I cleaned the Registry of all Firefox entries. Rebooted. downloaded fresh copy. Installed. Crash. It crashes in safemode also. Here is my latest crash id: Crash ID: bp-325101bc-1c5f-4089-a63b-4966f2151013

Chiesto da jwargula 5 anni fa

Risposta di FredMcD 5 anni fa

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firefox crashes before doing anything.

Firefox announces that it has crashed before it does anything & tells me to quit or restart which results in the same crash. I included my email address with the cra… (ulteriori informazioni)

Firefox announces that it has crashed before it does anything & tells me to quit or restart which results in the same crash. I included my email address with the crash report a number of times but have not received any recognition. I'm a veteran of Windows since '98 & can find my way around the Directories & Registry. I have all the crash reports, the last id of which the FF site did not recognize.

Win7 seems otherwise healthy, & runs I'net Explorer ok.

It seems either that FF uninstall program is not severe enough or that I have stumbled into a FF black hole. I have uninstalled, & reinstalled with no success. My next thought is to delete all FF Program, Applications & data files, & whatever Registry entries Regseeker & CCleaner think appropriate., & then reinstall.

I've been running Win7 with latest Srv pack, Norton Inet Scrty, with FF for years, with no issues. I'm reporting this with Inet Explr since FF doesn't run at all. Does anyone have any procedures or suggestions to offer?

Chiesto da LoveMusic 5 anni fa

Risposta di jscher2000 5 anni fa

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Firefox crashes immediately.

I open Firefox and immediately get the Mozilla crash reporter: "We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restart… (ulteriori informazioni)

I open Firefox and immediately get the Mozilla crash reporter: "We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." I click on the Restart Firefox button and the crash reported window reappears. This happens consistently. I have done a clean reinstall as in http://kb.mozillazine.org/Uninstalling_firefox, but reinstalling produces the same result. Last 5 crash reports are: Crash ID: bp-93beaa4d-660e-481c-82e8-5b6022151015 Crash ID: bp-728d538e-164d-48c1-bf8a-cc0222151015 Crash ID: bp-3b8b84c6-1004-4c38-ba1d-c302f2151015 Crash ID: bp-3a9798ea-af67-426f-bea5-32c952151015 Crash ID: bp-162232b6-3090-4855-9f0e-aa30e2151015

It's a clean install, most recent version.

I'm running Windows7. There was a Windows Update yesterday -- might have had something to do with it.

Please don't ask me do do anything inside Firefox. I can't open it.

Chiesto da noelroy 5 anni fa

Risposta di philipp 5 anni fa

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Firefox was working in Win7 now it crashes on startup even after clean install; is there a problem with Symantec?

Firefox was working on my Windows 7 desktop. One day it gave me a crash report on startup, I went through the troubleshooting procedures suggested. Tried restarting, u… (ulteriori informazioni)

Firefox was working on my Windows 7 desktop. One day it gave me a crash report on startup, I went through the troubleshooting procedures suggested. Tried restarting, upgraded, uninstalled and reinstalled, Uninstalled and cleaned files and registry and removed add-on files then reinstalled but nothing works. It keeps giving a crash report on startup. I recall that my Symantec software gave a message that FireFox was stopped due to an attack on my system. Ever since then it will not work and I can't seem to get FireFox past the crash screen on startup.

Chiesto da paulsh1957 5 anni fa

Risposta di jscher2000 5 anni fa

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Firefox crashes

Firefox crashes on startup. Crash still occurs when starting in Safe Mode. Here is latest crash ID. Crash ID: bp-0546947a-9ec1-4619-b0e8-43a952151016 I can not add the … (ulteriori informazioni)

Firefox crashes on startup. Crash still occurs when starting in Safe Mode.

Here is latest crash ID. Crash ID: bp-0546947a-9ec1-4619-b0e8-43a952151016

I can not add the info requested in the "Automatically Add" step since this is a firefox add-on and firefox won't open!

Chiesto da ervroot 5 anni fa

Risposta di philipp 5 anni fa

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Firefox 40.0.3 repeated crashing

During the last 24 hours I have been unable to run, troubleshoot, or fix this repeated crashing issue with my Firefox browser following extended use of it for several hou… (ulteriori informazioni)

During the last 24 hours I have been unable to run, troubleshoot, or fix this repeated crashing issue with my Firefox browser following extended use of it for several hours uninterrupted -- despite several shut downs and restarts of my Acer Aspire laptop. Every time I try to open Firefox I immediately get the crash report dialogue box and have been unable to open the browser in safe mode or resolve the issue by uninstalling/reinstalling the program. I have taken the precaution of saving the entire Firefox folder containing both the Crash Reports folder, profiles configuration settings, and Profiles (x81friy0.default) folder itself in hopes of eventually restoring as much of the profile to its previous state as possible. Thank you for your assistance.

Crash Report ID: ed8a084b-de91-4960-9858-baf442150916

Chiesto da iyurnman 5 anni fa

Risposta di jscher2000 5 anni fa

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Firefox crashes

Will not Start. Crashes. Crash Reporter appears immediately Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024 Already uninstalled, Removed C drive folders and Reinstal… (ulteriori informazioni)

Will not Start. Crashes. Crash Reporter appears immediately


Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024

Already uninstalled, Removed C drive folders and Reinstalled. Crashed again during install

Chiesto da misterccb 4 anni fa

Risposta di FredMcD 4 anni fa

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Firefox crashes

Firefox won't open at all, only in safe mode. This is the latest crash report: AvailablePageFile: 2608656384 AvailablePhysicalMemory: 714035200 AvailableVirtualMemory: 20… (ulteriori informazioni)

Firefox won't open at all, only in safe mode. This is the latest crash report:

AvailablePageFile: 2608656384 AvailablePhysicalMemory: 714035200 AvailableVirtualMemory: 2037317632 BlockedDllList: BreakpadReserveAddress: 268828672 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1449168318 InstallTime: 1449168317 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 4149120 StartupTime: 1449168317 SystemMemoryUsePercentage: 66 Throttleable: 1 TotalPageFile: 4121473024 TotalPhysicalMemory: 2136514560 TotalVirtualMemory: 2147352576 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed.

Chiesto da kaggsy 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get a… (ulteriori informazioni)

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get another crash report. i have tried installing it again, restarting the computer and nothing changes. I've submited a couple of reports, and the crash reports have been different every time. Crash ID: bp-dec93c5e-48fc-4501-985e-415df2160301 Crash ID: bp-9c4a1724-f459-4cdb-ae59-63ee82160301 Crash ID: bp-bc822c26-00d5-4cfa-984e-d9cb02160301 Crash ID: bp-90a494b4-cb67-4957-8146-6f74a2160301 Crash ID: bp-8b97b236-cf20-4b18-bc32-7276b2160301 Please help! :)

Chiesto da Shamag 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. F… (ulteriori informazioni)

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. Firefox has been working fine on this system until today. Suddenly it won't load - it crashes when I try to start it. I try to start it in safe mode and it still crashes. I have been trying to find some sort of crash id, but I cannot find one.

Chiesto da awilson62 4 anni fa

Risposta di awilson62 4 anni fa

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Can't open Firefox even in Safe mode

I have not been able to open firefox this morning, I get an immediate Crash Report. bp-08201ff3-44be-48d4-a9a2-561db2160322 bp-f0ac349d-8ff8-4bab-b4ae-df05b2160322 bp-568… (ulteriori informazioni)

I have not been able to open firefox this morning, I get an immediate Crash Report.

bp-08201ff3-44be-48d4-a9a2-561db2160322 bp-f0ac349d-8ff8-4bab-b4ae-df05b2160322 bp-568aac41-ea0b-4eee-89dd-c22b92160322 bp-07248d3d-5bbe-4bef-a99f-99ad42160322 bp-d52a0aac-b0d1-4d8c-96ec-eeb952160322

Something changed overnight. Worked great until this morning. Firefox is working on my wife's computer this morning.

Have Norton installed.

Have not been able to even open Firefox this morning. In the crash report window, I hit "Restart Firefox" and I get another crash report.

I have re-started the computer 5 times, uninstalled and re-installed once, AND I have disabled freecorder 5, removed the tool bar, and none of it works! Won't even open in Safe Mode!

THANK YOU FOR BEING A MOZILLA VOLUNTEER! The is at least 1 person in the world who appreciates the time you are putting in!

~Caleb

Chiesto da calebwilliams 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes on start - even after reinstallation

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for… (ulteriori informazioni)

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for malware and other methods. None have changed the behavior. Even after multiple restarts, uninstalls, etc, every start goes immediately to the crash reporter. No pause or delay. I can start in safe mode (shift key), which does show in the crash report - but the crash reporter pops up just as fast.

All other browsers work properly - only Firefox fails to start.


bp-665543b4-ba2e-4460-ae7e-f8d122160408.txt

Chiesto da mniessen 4 anni fa

Risposta di philipp 4 anni fa

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Firefox crashes

Since I've updated, Firefox crashes on startup. I've followed all the different scenarios like re-installing, deleting certain files etc. but still end up with Firefox cr… (ulteriori informazioni)

Since I've updated, Firefox crashes on startup. I've followed all the different scenarios like re-installing, deleting certain files etc. but still end up with Firefox crashing. It does in fact run in Safe Mode and I took that opportunity to turn off all my add-ons. Didn't help. My guess is that Firefox is allergic to something on my laptop.

Chiesto da Chicagoguy 5 anni fa

Risposta di FredMcD 5 anni fa