• Stato della soluzione

Firefox keeps opening new sessions

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore pre… (ulteriori informazioni)

It been now the second time that upon opening firefox, it doesn't open the previous session but a new one. It's the second time that I loose ALL my tabs. The "restore previous session" is greyed, I tried the about:sessionrestore but it doesn't give me the possibility to restore the previous session, and on my computer, the sessionstore backup just has the restoresession from today. Is there any way to avoid this?

Chiesto da fatimouna 12 ore fa

Risposta di FredMcD 4 ore fa

  • Stato della soluzione

Google Calendar will not load through Firefox. Works fine in Microsoft Edge

Starting today, Google Calendar will not load. There is none of my data in it. I cannot navigate. This is only in Firefox. A blue color streams across the top of the scre… (ulteriori informazioni)

Starting today, Google Calendar will not load. There is none of my data in it. I cannot navigate. This is only in Firefox. A blue color streams across the top of the screen as if it is trying to load.

Chiesto da mahporter 3 ore fa

Risposta di cor-el 1 ora fa

  • Stato della soluzione

When printing bank statement part of document is completely blacked out

I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the stateme… (ulteriori informazioni)

I have a problem printing my bank statement using Mozilla Firefox. Portions of the statement (in a table format) are completely blacked out. Other portions of the statement which are also in a table format print tine. I do not have the problem when using Microsoft Edge (same desktop) or Safari (iPad) and I am using the same printer for all three browsers. The statement utilizes Acrobat Reader so I first uninstalled and then reinstalled Acrobat Reader. The problem persisted. Clearly, the problem is with Mozilla Firefox. I have taken all the steps suggested in "Fix printing problems in Firefox" to no avail. This included resetting all Firefox printer settings. Since it is my bank statement I cannot send you a copy of the printout. However, I will say that the Mozilla Firefox print preview does not show any portion of the document being blacked out - it only occurs upon printing and only when using Mozilla Firefox.

Chiesto da bobcard 4 ore fa

Risposta di jscher2000 4 ore fa

  • Stato della soluzione

Google Calendar

I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sideb… (ulteriori informazioni)

I use Firefox as my regular browser and Google's GSuite for mail, calendar, and so on. This morning, Google Calendar will not load completely. GMail works fine. The sidebar Calendar in GMail works, but the "standalone" calendar site does not work.

I checked this in a Chrome browser and there is no problem - it all works fine. The problem is only in the Firefox browser.

Is anyone else having this problem or have any suggestions?

Chiesto da kentabachnick 8 ore fa

Risposta di cor-el 4 ore fa

  • Stato della soluzione

Google Calendar suddenly not working in Firefox

Three computers running current version of Firefox. All have a longstanding bookmark for Google Calendar. Starting this morning, when I click on the bookmark, Calendar go… (ulteriori informazioni)

Three computers running current version of Firefox. All have a longstanding bookmark for Google Calendar. Starting this morning, when I click on the bookmark, Calendar goes into a "loading" mode and will not load. However, when I open Gmail using the same sign-in I can access the calendar in the right pane of the Gmail page. But when I try to open the calendar in a new tab, the same "loading" issue happens and I can't see a full page calendar. Two computers run on Windows 10, one on Windows 7. All three computers have the same problem which has never happened before. I have tried adjusting Firefox privacy settings on each computer to no avail. I run a Malwarebytes VPN and have tried turning that off, but have the same result. I don't think this is a Google problem because the right pane calendar opens fine when I open Gmail. I also tried this in Microsoft Edge on the two Windows 10 computers and the calendar opens fine. The calendar data also opens fine in third party ios calendar apps. So I'm at a loss about what to try next.

Chiesto da ynkyword 9 ore fa

Risposta di cor-el 4 ore fa

  • Stato della soluzione

Lost passwords when I Refreshed Firefox

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can … (ulteriori informazioni)

I refreshed Firefox and lost all my passwords, this according to the description of "Refresh" was not supposed to happen. There is only one profile. What if anything can I do to get all my pwords back? Thanks for your help.

Chiesto da bobbob3 1 giorno fa

Risposta di FredMcD 22 ore fa

  • Stato della soluzione

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (ulteriori informazioni)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Chiesto da firefox1202 2 giorni fa

Risposta di jscher2000 2 giorni fa

  • Stato della soluzione

bookmarks menu (turned on in customization)

My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (gra… (ulteriori informazioni)

My problem is that I must have accidentally dragged a folder from bookmarks to the bookmarks menu bar. It can't be deleted (option grayed out), can't view properties (grayed out) and even when I attempt to to restore bookmarks from an earlier date it does not correct the issue.

I have restarted the computer.

I have restored bookmarks after deleting them all.

I have attempted to backup bookmarks (before trying to remove them) and no matter what that folder won't budge from the right side of my bookmark menu. I can make it disappear by turning off bookmark menu but that's not useful to me. (Did you know that when you back up bookmarks - firefox puts them into a json extension! Try to restore that file - it's NOT even an option! Rather the options are import from this browser or that one - that's another issue all together so let's set it aside for another time.)

I am totally frustrated because I am almost 100% certain that this done by me in my speedy way, trying to drag a bookmark to the folder rather than hitting the star and putting it in the appropriate folder.

The only thing I haven't done is uninstall this firefox and reinstall it. I am a bit scared to do that. I have been a firefox user early on. How do I save these bookmarks without creating the same issue again? I don't want to go through the entire ordeal only to find out something is corrupted in my profile. What then.

Ideas would be help me a great deal. Please be patient. I am used to doing things on my own but I can follow directions. The only problem I have is that pesky file that won't be dragged, or deleted, or moved in any fashion. Is there a bookmark cloud on mozilla where I can just reinstall my bookmarks, passwords and add-ons without a lot of hassle? I sincerely have done all I know how to do.

Thanks for your help.

Chiesto da cvillegal 1 giorno fa

Risposta di jscher2000 15 ore fa

  • Stato della soluzione

(ProtonMail) How do I get a new page to load in the same page, not a new tab?

Hi; hope all is well in your world! I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton… (ulteriori informazioni)

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Chiesto da pendantry 3 giorni fa

Risposta di pendantry 5 ore fa

  • Stato della soluzione

Constant Reconnect exclamation triangle even after going through reconnect steps

I am constantly seeing the yellow triangle with exclamation point in the menu asking me to reconnect to Firefox account. I click and reconnect -- still there. I reset Fir… (ulteriori informazioni)

I am constantly seeing the yellow triangle with exclamation point in the menu asking me to reconnect to Firefox account. I click and reconnect -- still there. I reset Firefox -- still there.

Chiesto da Megan 7 ore fa

Risposta di Megan 6 ore fa

  • Stato della soluzione

Deleting "Other Bookmarks" on toolbar

An update of Firefox today left me with a toolbar with precious acreage devoted to the large, clumsy and unnecessary "Other Bookmarks" tab. I read on this help site the … (ulteriori informazioni)

An update of Firefox today left me with a toolbar with precious acreage devoted to the large, clumsy and unnecessary "Other Bookmarks" tab. I read on this help site the technical solutions, which are way over my head (it is not even remotely clear how to get an "address bar," much less enter software instructions in it!). For the rest of us dummies out there, can someone tell me if it is possible to get rid of this Other Bookmarks button? (I say it is unnecessary because clicking on the very compact right-pointing double arrow-heads always takes one to Other Bookmarks -- no need to waste toolbar space with the actual words!). I have not found any solution to this problem. In my view, it was a bad idea to "add" this feature--it should be removed in future updates!

Chiesto da tarr123 1 giorno fa

Risposta di cor-el 1 giorno fa

  • Stato della soluzione

Google Meet Sharing Screen

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't recei… (ulteriori informazioni)

Just recently (Jan. 21st), I tried to share my screen while in a Google Meet and received the message, "You must grant permission in order to screenshare." I don't receive this message when I try it in Google Chrome. I've been able to share my screen in Google Meet when using Firefox in the past, but don't remember the last time I did. So, not sure when this issue really started. I would like to continue to use Firefox for this function, so any assistance is greatly appreciated.

Chiesto da s-coressel 9 ore fa

Risposta di Scribe 8 ore fa

  • Stato della soluzione

Personal bar for bookmarks

Hello, Sorry I am not English so I will try to be clear. I haven't found the answer to my question on the forum. I have bookmarks in folders or with their icons in my "pe… (ulteriori informazioni)

Hello,

Sorry I am not English so I will try to be clear. I haven't found the answer to my question on the forum.

I have bookmarks in folders or with their icons in my "personal bar" under the adress bar. Previously, with my older computer, I had no problem, but now, I have automatically "autres marque-pages" (other bookmarks ?) that appears on the right of this bar, and it wasn't the case before. I don't understand why, only my personal bookmarks should appear.

I am attaching a picture of it.

Anyone has a clue ?

Thanks

Chiesto da wokgui 1 giorno fa

Risposta di terauck 19 ore fa

  • Stato della soluzione

Syncing to 2nd computer

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters… (ulteriori informazioni)

I am logged in to Firefox on my iMac. I added the 'master password' and wrote that down as my Firefox password, and deleted the previous password. It is only 4 characters.

I now want to sync to my Macbook Air, but it does NOT accept that password, complaining that it is only 4 characters.

How can I sync to my Macbook Air?

Thanks!

Chiesto da netra 2 settimane fa

Risposta di jscher2000 2 settimane fa