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Firefox 63.0 (64-bit Windows 7) won't complete Restart after Update

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen th… (ulteriori informazioni)

I'm posting this from my XP machine since I don't want to do anything more on my Windows 7 laptop (where the issue exists) that might cause me untold grief. I had seen the message to "Restart Firefox to Update" for several days but was busy doing 'stuff' so I held off. Was also getting messages that Adobe Acrobat Reader had been updated successfully and that I should restart for the update to take effect. Finally, since I wanted to replace my AVG Free AV with ZoneAlarm Internet Security, I decided it was time to close all my active programs, including Firefox, remove AVG Free AV, download and install ZoneAlarm Internet Security and then shut down my laptop in order to install any Windows 7 updates. In order to shut down Firefox while maintaining all my Windows and Tabs, I typically just pull-down the Menu and select 'Exit'. When I open Firefox again, I select 'Restore previous session", my Windows all come up and my tabs are all there and I'm off to the races! However, when I tried that this time, I received a warning that I had 8 Windows open and 441??? tabs (I have a lot but it is nowhere near that number [150 maybe]) in use and they would all be closed if I chose to exit. Since this is my way of remembering all of the things that I am working on at any given time, I DEFINITELY DIDN'T WANT TO DO THAT!! So, the only choice I had seemed to be to click on the "Restart Firefox to Update" button in the "Help" --> "About Firefox" dialog box. However, I did that about 6 hours ago and the little blue 'circle' just keeps 'spinning' and the hard drive access light flashes periodically (more so, within the first 30 minutes or so after clicking on the 'Restart' button) but the 'Restart' has not completed. I guess I will have to abort the update somehow but I don't want to do that part way through a 'Restart' and I DEFINITELY DON'T WANT TO LOSE MY OPEN TABS!!! What should I do to be able to get back to productive work using Firefox?!

Asked by balls69bc 1 anno fa

Last reply by Pj 1 anno fa

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Why do upgrades remove all extensions, passwords, etc. I am so tired of having thise issue...

1. There are so many different Firefox versions and they keep adding. Which one is the best??? 2. Every time you upgrade all my data seems to disappear, Extensions, ad… (ulteriori informazioni)

1. There are so many different Firefox versions and they keep adding. Which one is the best???

2. Every time you upgrade all my data seems to disappear, Extensions, add-ons, saved logins which I have saved under Privacy & Security. In addition, why each time I logout, the check-mark I have checked asking to save logins & passwords has to be checked every time I sign in. I assumed that this should remain checked, since if you don't, and make changes, the new login is not saved????

3. Are you behaving as Windows? The reason I changed to your software was that you seemed to be more understanding of customer issues.....

4. It's all very nice to come up with new features, but the features that are now should be working efficiently. Once that occurs, then indeed promote new and better features.

5. Make it easier to understand, i.e., use examples, terminology that is for average users, don't try to impress with all the jargon is used by computers experts. Remember, all customers have different levels of knowledge, so please keep this in mind, PLEASE....

I would appreciate a response to these issues. I am hoping that this will be done in a short time.

Regards,


[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Joyce 1 anno fa

Last reply by Pj 1 anno fa

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How to fix "The bookmarks and history system will not be functional"

On one of our machines, we get the message > The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. S… (ulteriori informazioni)

On one of our machines, we get the message

> The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

According to the user, this started after we upgraded the machine to MacOS 10.14 Mojave. We already tried to

  • restart the computer
  • start Firefox in safe mode
  • reinstall Firefox
  • move places.sqlite to have Firefox create a new one
  • create a new profile
  • refresh Firefox
  • granted Firefox full disk access under "System Preferences - Security & Privacy - Privacy"

all without success. I even tried to open places.sqlite with sqlite3, but wasn't able to find any tables, despite the file being +500kb.

The integrity verification of the places database produced the following output:

Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Could not open connection to /home/g001570/Library/Application Support/Firefox/Profiles/scuoog8q.default-1541591890759/places.sqlite: 2153971714

> Task: invalidateCaches - The task queue was cleared by an error in another task.

> Task: checkCoherence - The task queue was cleared by an error in another task.

> Task: expire - The task queue was cleared by an error in another task.

> Task: originFrecencyStats - The task queue was cleared by an error in another task.

> Task: vacuum - The task queue was cleared by an error in another task.

> Task: stats - The task queue was cleared by an error in another task.

> Task: _refreshUI - The task queue was cleared by an error in another task.

This error code (0x80630002) leads me to "NS_ERROR_STORAGE_IOERR". Is this a correct assumption?

I'm wondering whether there are ways to find the original error that caused Firefox to show this error message (like "could not open file xy"), or is there a debug log that can be used to get more information about this problem? What's also puzzling me is the fact that this error persists even with a new profile or a fresh install.

Any help or advice appreciated. Thanks in advance.

Asked by pvitt 1 anno fa

Last reply by cor-el 1 anno fa

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Cannot access passwords; cannot remake passwords

Problem: Cannot access passwords protected by master password. Normal mode symptoms: - No master password is ever asked -- Trying to set one is futile (see screen… (ulteriori informazioni)

Problem:
Cannot access passwords protected by master password.

Normal mode symptoms:
- No master password is ever asked
-- Trying to set one is futile (see screenshot)
- Certificate is at status "Ready" instead of "Logged In" or "not Logged In" (see screenshot)
- No fields are filled with usernames and passwords when needed.
-- No prompt for it is shown either

Background:
I transitioned from windows to linux
I made a full copy of all my profile when transitioning.
I controlled firefox's version to make sure I would transition using the same version number.
I have backups.
Nothing appears in the browser's console when I start or when I try to change master password.
If I try to view the passwords I have, however... ~120 messages appear telling it cannot decrypt (see screenshot)

Tried:
1-Safe-mode:
-- The master password system works as it is supposed to. I get a master password prompt at browser's first password use.
2- Deleting prefs.js
-- Still not working
3- Disabling all extensions manually
-- Still not working
4- Deleting storage directory
-- Still not working

-Trying 2 + 3, 3 + 4, 2 + 3 + 4 or 2 + 4....
-- Still not working.

What am I missing?
Thanks in advance

Asked by brunoais 1 anno fa

Answered by brunoais 1 anno fa

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Firefox crashes

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't star… (ulteriori informazioni)

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't start Firefox; it crashes on start-up every time. I'm on a Mac, OS 10.12.6 (Sierra). I'm not especially techy but I have tried safe-start and a clean start with no success. Did submit crash reports, the last one about 10 minutes ago (Crash ID: bp-18a0ccaa-1f9e-4478-ada4-3ea8d0181109). If someone could help, that would be great. I am really fed up with Safari :(. Thanks in advance.

Asked by SabineC 1 anno fa

Answered by SabineC 1 anno fa

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A virus opens at windows start up a Mozilla tab with porn sites and other stuff, and it's colses when I want to maximinize

Out of nowhere, a Mozilla Firefox opened in fundal with some weird name like wqkt12essddfg34sdsdgdse24awsd42312.... and I couldn't maximize. After like 20 seconds it disa… (ulteriori informazioni)

Out of nowhere, a Mozilla Firefox opened in fundal with some weird name like wqkt12essddfg34sdsdgdse24awsd42312.... and I couldn't maximize. After like 20 seconds it disappeared. But when I started up my pc the Mozilla tab appeared again, made everything black and I had to restart windows explorer to regain access to my computer.

I tried to scan with Malwarebytes, Bitdefender, Avast, etc and nothing. I reinstalled my windows after I formatted all my hard drive, and after I installed only google chrome and graphics card driver, the Mozilla tab popped up again. And I don't even installed Mozilla Firefox on my new windows. I don't get it. I posted a picture to see that it looks like an old version of Firefox, not a new one.

https://prnt.sc/lh481h https://prnt.sc/lh486b

Asked by robertp1 1 anno fa

Last reply by WestEnd 1 anno fa

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firefox update wiped out all my bookmarks

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...! … (ulteriori informazioni)

Version 63.0.1 wiped my bookmarks out. Please spare me your solution "How to restore Firefox bookmarks" it's nothing, but a loop that explains absolutely nothing...!

Asked by Whard 1 anno fa

Last reply by cor-el 1 anno fa

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Can't delete bookmarks and history

I haven't been able to delete bookmarks or history for the last 6 months, or to export bookmarks - the only workaround is importing them directly to Chrome and exporting… (ulteriori informazioni)

I haven't been able to delete bookmarks or history for the last 6 months, or to export bookmarks - the only workaround is importing them directly to Chrome and exporting them from there into an html file. I have automated updates of Firefox (currently running 63) on a Mac. Refresh, safe mode, etc. doesn't do anything Deleting places.sqlite and bookmark backups in the profile folder solves the problem only for a second. Please fix this,other people are having similar issues.

Asked by aaa. 1 anno fa

Last reply by aaa. 1 anno fa

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how do I permantly add exceptions

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allow… (ulteriori informazioni)

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allows me to add an exception, and the window that comes up has an option to make the exception permanent, but it wont allow me to check the box to make it permanent. it would make things easier if i could make the exception permanent. how do i make this certificate a permanent exception? thank you for your time in this matter, and have a great day!

Asked by Greg juu-st Greg 1 anno fa

Answered by McCoy 1 anno fa

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bloqué par https://dtc6wskaamp8b.clounfront.net

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't… (ulteriori informazioni)

Hi, How is it possible that this site can block my browser and that I have to go to the task manager and close Firefox? Can you tell me how I can block this site? I don't have a virus on my computer I use Avast and Malwarebyte Premium. Thank you for your help. Regards Michel

Asked by Michel_Tanguy 1 anno fa

Last reply by FredMcD 1 anno fa

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Website error in WIndows 10 Home 64bit oem

Hey Guys and Gals, I have a website problem with Firefox in Windows 10 Home 64bit oem. I am trying to get to Cyberlink.com and I get error . I also get error if I try usi… (ulteriori informazioni)

Hey Guys and Gals,

I have a website problem with Firefox in Windows 10 Home 64bit oem.

I am trying to get to Cyberlink.com and I get error . I also get error if I try using Chrome. Attached at 2 screenshots, 1 FF and 1 Chrome.

I cant access the site using either browser in wiindows 10.

Microsoft Edge accesses it fine thou. Also I have a Linux virtual OS on my system and I can access Cyberlink.com using firefox in it.

I thought maybe it was my system but it also happened on 2 other computer running Windows 7. But to be on safeside I ran Windows 10 troubleshooter and no problems were found. I ran SFC /scannow from Elevated CMD prompt and it found no errors. I than ran a DISM /Online /Cleanup-Image /CheckHealth and it found no problems.

Anyone else have an issue accessing Cyberlink.com (cyberlink dot com) just in case links are blocked?

And how would I fix the issue if it is only my system?

Please let me know. Thanks in advance Gren

Asked by Grendor 1 anno fa

Answered by Grendor 1 anno fa

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can't login to firefox

Hey there! I can't login to Firefox anymore. I had lost the the mobile app Goggle Authenticator and my laptop. And I can't login to delete and then renew my Firefox accou… (ulteriori informazioni)

Hey there!

I can't login to Firefox anymore. I had lost the the mobile app Goggle Authenticator and my laptop.

And I can't login to delete and then renew my Firefox account.

What shall I do?

Cheers - Johannes

Asked by jalfaenger 1 anno fa

Last reply by cor-el 1 anno fa

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how to open a firefox browser through selenium 3.6.0 with another profile using Javascript

I would like to open firefox through selenium and upon file download, the file to be stored on another path other than the default, the downloads folder, automatically, w… (ulteriori informazioni)

I would like to open firefox through selenium and upon file download, the file to be stored on another path other than the default, the downloads folder, automatically, without getting the prompt dialog.

This is can be done through configuring a new profile but I can't find any implementation example on the web.

Thank you in advance

Asked by tzifosPali 1 anno fa

Last reply by Roland Tanglao 1 anno fa

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Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (ulteriori informazioni)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

Asked by ProfessorCNut 1 anno fa

Answered by ProfessorCNut 1 anno fa

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Why can't I order an online item from Walmart Canada with Firefox 63.0.1 but can with Internet Explorer ?

Hello, If I try to purchase an online item from Walmart Canada using Firefox latest update, it does not bring up the "Add to Cart" link. If I do this on Internet Explorer… (ulteriori informazioni)

Hello,

If I try to purchase an online item from Walmart Canada using Firefox latest update, it does not bring up the "Add to Cart" link.

If I do this on Internet Explorer, it brings up the "Add to Cart" link on the item/product webpage.

Firefox version is 63.0.1, all cookies are enabled (?), and the browser cache is cleared. I have Windows 7 Pro SP 3, 64 bit.

Is there some SETTING either NOT turned on, or SHOULD be turned on for this, in Firefox ?

Thanx loads for your help.

ccurran001

Asked by ccurran001 1 anno fa

Last reply by FredMcD 1 anno fa

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Since an update my bookmarks can´t be found, replaced or restored, it claims the system is in use somewhere else.

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or fil… (ulteriori informazioni)

I can't restore bookmarks or create new ones since a firefox update. It is like the whole bookmark tool stopped working. There is a red note saying the the system (or file) is in use somewhere else, which it is not.

Asked by KatarinaSjogren 1 anno fa

Answered by Scribe 1 anno fa