Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

It would appear my Firefox Sync is not accepting my login.

  • 2 risposte
  • 2 hanno questo problema
  • 14 visualizzazioni
  • Ultima risposta di CptJulez

more options

I created a Firefox Sync account and then when I attempt to login to Sync via: https://account.services.mozilla.com/ it tells me that my username or password are incorrect. I want to sync my desktop with my phone and I cannot locate any sort of assistance on this subject. I accepted and verified the e-mail and all of that.

I created a Firefox Sync account and then when I attempt to login to Sync via: https://account.services.mozilla.com/ it tells me that my username or password are incorrect. I want to sync my desktop with my phone and I cannot locate any sort of assistance on this subject. I accepted and verified the e-mail and all of that.

Soluzione scelta

Firefox 29.0 (currently beta) and later use the new Sync version that use a Mozilla account and only use the name and password and no longer use a separate Sync (recovery) key (the sync key is automatically derived from the password). As this version is completely different from the version previously you need to use Firefox 29.0 and later on all connected devices, so you need to install Firefox 29.0 on all other devices as well.

You can enter the name and password of the Mozilla account on other devices that have a Firefox 29.0 or later version to add extra devices.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

more options

Soluzione scelta

Firefox 29.0 (currently beta) and later use the new Sync version that use a Mozilla account and only use the name and password and no longer use a separate Sync (recovery) key (the sync key is automatically derived from the password). As this version is completely different from the version previously you need to use Firefox 29.0 and later on all connected devices, so you need to install Firefox 29.0 on all other devices as well.

You can enter the name and password of the Mozilla account on other devices that have a Firefox 29.0 or later version to add extra devices.

more options

Thank you. I was unaware I had to get the separate Firefox Beta browser for my phone.