In order to fix the snap.do issue *First boot up your pc. *Go to control panel (from start menu)>select programs> snap.do> uninstall option.Then click uninstall > minimize all windows except the one that appears after you choose to uninstall. *At this point simply click somewhere neutral inside the apparent stuck window a few times. Do not select '''cancel '''or attempt to''' X''' out of this window. *Click outside and back inside this window if you have to until you get a non-looking windows pop up that asks you to proceed. *Then simply proceed with the uninstall using the non-windows looking option to do so. This tutorial might helpful for you to get rid of snap do program : http://www.wikihow.com/Get-Rid-of-Snap-Do<br/> http://www.2-spyware.com/remove-snap-do.html