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Stopping websites opening unasked?

Philgowls
Philgowls
Inserita

I am using Firefox 25.0 as default and running Windows 7. When on the internet whenever I click on an email to open it or click on a news item with video content I get another website, e.g. Vube.com, or Arcadehits (something of that nature) opening up either behind or in front of the window I need to use. This is becoming most invasive. I have scanned the computer with two anti-spyware/malware programs that found some problems but which did not stop the problem. I have deleted all programs and downloads that either I do not recognise or do not want anymore again to no avail. Any solutions anyone?

I am using Firefox 25.0 as default and running Windows 7. When on the internet whenever I click on an email to open it or click on a news item with video content I get another website, e.g. Vube.com, or Arcadehits (something of that nature) opening up either behind or in front of the window I need to use. This is becoming most invasive. I have scanned the computer with two anti-spyware/malware programs that found some problems but which did not stop the problem. I have deleted all programs and downloads that either I do not recognise or do not want anymore again to no avail. Any solutions anyone?

Soluzione scelta

hello Philgowls, please go to firefox > addons > extensions and remove the OKitSpace 1.0.1 addon - it has a rather bad reputation when you google it and is often associated with malware.

i don't know which tools you've used to scan your system so far but for symptoms indicating that adware is active on the system i'd especially recommend free version of malwarebytes & adwcleaner.

Troubleshoot Firefox issues caused by malware

Leggere questa risposta nel contesto 14
  • Dettagli della richiesta
    Prodotto Firefox
    Argomento Personalizzare controlli, opzioni e componenti aggiuntivi
    Dettagli sul sistema
    • Windows 7
    • Firefox 25.0.1

Dettagli aggiuntivi sul sistema

Plugin installati

  • Google Update
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.9 r900
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Picasa plugin

Applicazione

  • Firefox 25.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:25.0) Gecko/20100101 Firefox/25.0
  • URL per il supporto: https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

Estensioni

  • Advertising Cookie Opt-out 1.5 (optout@google.com)
  • OKitSpace 1.0.1 (OKitSpace@OKitSpace.es)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Webmail Ad Blocker 3.9.1 (gmailnoads@mywebber.com)
  • Skype Click to Call 6.13.0.13771 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inattiva)

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription: Intel(R) 82945G Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2772
  • adapterDeviceID2:
  • adapterDrivers: igdumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) 82945G Express Chipset Family Direct3D9Ex vs_0_0 ps_2_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Preferenze modificate

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.max_resumed_crashes: 10
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage: cpw.mail.aol.com/36992-111/talktalk-5/en-gb/Suite.aspx
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • browser.tabs.loadInBackground: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 25.0.1
  • keyword.URL:
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1384703986
  • places.history.expiration.transient_current_max_pages: 93694
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npdeployjava: 1
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1384603489

Varie

  • User JS: No
  • Accessibilità: No
Chiudi
philipp
philipp
  • Top 25 Contributor
  • Moderator
5320 soluzioni 23501 risposte
Inserita

Soluzione scelta

hello Philgowls, please go to firefox > addons > extensions and remove the OKitSpace 1.0.1 addon - it has a rather bad reputation when you google it and is often associated with malware.

i don't know which tools you've used to scan your system so far but for symptoms indicating that adware is active on the system i'd especially recommend free version of malwarebytes & adwcleaner.

Troubleshoot Firefox issues caused by malware

hello Philgowls, please go to firefox > addons > extensions and remove the ''OKitSpace 1.0.1'' addon - it has a rather bad reputation when you google it and is often associated with malware. i don't know which tools you've used to scan your system so far but for symptoms indicating that adware is active on the system i'd especially recommend [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner]. [[Troubleshoot Firefox issues caused by malware]]
Philgowls
Philgowls
Inserita

Risposta utile

Thanks for the reply Philipp, on the face of it - it does sound good, but! : - 

  1. OKitSpace 1.0.1 addon is in extensions and disabled (I do not know how it got there and I don't know what it is supposed to do!) so I had disabled it - but how do I "Remove" it?
  2. I have used Spybot - which I was assured was good! - but it could not clean all the threats for some reason- even after 7 goes! Then Super-antispyware which found 17 threats and cleared them all. 

I am going to try each of your suggestions - thank you. I will report back later!

19th November.  I tried malwarebytes and that seems to have worked - thank you very much!
Thanks for the reply Philipp, on the face of it - it does sound good, but! : - 1. OKitSpace 1.0.1 addon is in extensions and disabled (I do not know how it got there and I don't know what it is supposed to do!) so I had disabled it - but how do I "Remove" it? 2. I have used Spybot - which I was assured was good! - but it could not clean all the threats for some reason- even after 7 goes! Then Super-antispyware which found 17 threats and cleared them all. I am going to try each of your suggestions - thank you. I will report back later! 19th November. I tried malwarebytes and that seems to have worked - thank you very much!

Modificato da Philgowls il