X
Tocca qui per la versione per piattaforma mobile del sito.
La versione utilizzata di Firefox è obsoleta e costituisce un rischio per la sicurezza! Aggiornare Firefox

Forum di supporto

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I deleted my Firefox Sync Account. How can I set up a new account on the same device?

Inviato

Now, when I open Firefox, and go to Tools, there is only the option to "Sync Now," rather than the option to "Set Up Sync." My account is definitely deleted, b/c Sync replies "Unable to locate your account" if I try to sync. How do I set up a new Sync Account on this same device? Thanks.

Soluzione scelta

hello cloudinoakland, go to preferences > tools > sync and unlink your device. you should then get the option to set up sync and create a new account again.

Leggere questa risposta nel contesto 212

Dettagli aggiuntivi sul sistema

Plugin installati

  • Shockwave Flash 11.8 r800
  • Version 4.5.3.14917
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • 5.1.20513.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • View PDF documents within your web browser.

Applicazione

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:23.0) Gecko/20100101 Firefox/23.0
  • URL per il supporto: http://support.mozilla.org/1/firefox/23.0.1/Darwin/en-US/

Estensioni

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • CoolPreviews 3.9 ({CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B}) (Inattiva)
  • FoxTab 1.4.9 ({ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}) (Inattiva)
  • Personas Plus 1.7.2.1 (personas@christopher.beard) (Inattiva)
  • samfind Bookmarks Bar 2.2.9 (sam@samfind.com) (Inattiva)

Javascript

  • incrementalGCEnabled: True

Grafica

  • adapterDescription:
  • adapterDeviceID: 0x27a2
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Intel Inc. -- Intel GMA 950 OpenGL Engine
  • windowLayerManagerType: OpenGL

Preferenze modificate

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.casesensitive: 1
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.google.com/
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.tabs.warnOnClose: False
  • dom.disable_open_during_load: False
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.internaluseonly.changed: True
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1379447529
  • places.history.expiration.transient_current_max_pages: 80531
  • places.last_vacuum: 1300393559
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.adobepdfviewernpapi: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1378761516

Varie

  • User JS: No
  • Accessibilità: No
philipp
  • Top 10 Contributor
  • Moderator
2048 soluzioni 8916 risposte

Soluzione scelta

hello cloudinoakland, go to preferences > tools > sync and unlink your device. you should then get the option to set up sync and create a new account again.

karenbee 0 soluzioni 1 risposte

I saw your solution to go to Preferences>Tools>Sync and unlink your device, but I don't see that option on either my main computer or the phone which was previously added. The Firefox button gives me the Sync now option and I have nothing that says Preferences>Tools. Can you help?

Utente che ha posto la domanda

Hi karenbee, I can understand your confusion; the solution I chose from phillip wasn't exactly accurate, but I was able to figure it out because I'd been clicking through various menus before I posted my question. I can only reply regarding the Macintosh platform. In that case, when you are in Firefox on your computer, the menu items across the top, above the application window will show "Firefox" as the first application menu item. Click on Firefox, then Preferences from the menu, then click on Sync in the Preferences window. Click the "Unlink This Device" link at the bottom of the window.

Risposta utile

karenbee, Here's the solution for PCs: Tools>Options, then click Sync in the Options window. Good luck.