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problem with my home page
Hi, I run Firefox 16.0.1 - I was installing a program from the net and it seems that other site installed a program under a folder named Hi Players, the program is called hao123, the program hijacks my yahoo mail home page and starts automatically when I close Firefox and re-open, when it opens hao123 page appears, and when I press the home page icon it goes to my home page. I tried uninstalling, deleting, cleaning registry, even installed ashampoo optimizer to try to remove this program but failed. Kindly help knowing that I am not a computer expert.
Tutte le risposte (10)
try the SearchReset add-on and check it again (the add-on it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself)
Tried SearchReset add-on, the problem remains unsolved, after closing and restarting Firefox it starts with the same page hao123, and when pressing the homepage icon it goes to Firefox homepage.
Tried my best in about:config but problem remains.
Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.
http://housecall.trendmicro.com/ - Trendmicro online
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
http://www.superantispyware.com/ - SuperAntispyware
http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
check also for a rootkit infection with TDSSKiller.
Tried all recommended anti-malware but problem remains.
thank you for help, any more suggestions?
try this :
1. Right-click on your Mozilla Firefox icon on your desktop
2. Select "Properties"
3. See the value in "Target" property. It should be only "C:\Program Files\Mozilla Firefox\firefox.exe"
4. If you see the hao123 thing appended to the firefox.exe string like "C:\Program Files\Mozilla Firefox\firefox.exe"https://hao.123.com" or something like that DELETE IT and keep only the "C:\Program Files\Mozilla Firefox\firefox.exe"
5. Click OK to save it, exit Firefox and restart it.
also check if you have any extension or add-on installed by hao from Firefox button > click Add-ons > extensions, if you have DELETE IT.
Modificato da ideato il
Yes, the step of removing the hao123 extension from the icons shortcut is the correct solution. Many thanks
you are welcome