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Firefox crashes

  • 10 risposte
  • 15 hanno questo problema
  • 11 visualizzazioni
  • Ultima risposta di philipp

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my mozilla have started to crash since this morning,I have try to uninstall it and install it again but the problem still not been fixed,mozilla also crash in safe mode,I have download the latest version of mozilla,can anybody fix this crash problem?

Soluzione scelta

maybe you can also use a tool like unlocker to successfully delete files which are in use...

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hello Irenelam, from the crash details you've submitted, it appears that the babylon toolbar on your pc is triggering the crashes. please remove it like it is described here: https://support.mozilla.org/questions/935739#answer-367152

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but i cant even open my firefox it just keep sending me crash report,so how i gona go to the toolbar?

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it should be listed in the windows control panel under programs. please uninstall it from there.

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Try to open Firefox in the Firefox SafeMode.

http://support.mozilla.com/en-US/kb/Safe+Mode

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i have uninstall it form there but the crashes of firefox problem still the same

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hello - sorry to hear that you're still having problems. have you uninstalled all components of this software ("Browser Manager", "Bprotector", "Object Installer") as it was described in the link?

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i cant seem to find browser manager etc and when i go to the toolbar extension i cant seem to find the babylon file

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"browser manager" is the component which causes the firefox crashes & you'd have to remove in order to fix the issue. unfortunately a search for it on the internet reveals that this software is very close to be considered malware and is quite hard to get rid of - please follow the instructions at www.explosiveknowledge.net/main/2012/08/19/browsemngr/

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i have open the browser manager file but when i started to delete the browser manager dll and settings it cant be deleted so i use the hunter mode of revo,it say try to point to another window etc

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Soluzione scelta

maybe you can also use a tool like unlocker to successfully delete files which are in use...