Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

After making changes in FF options, when I click on OK, the Options window doesn't close, I have to click the "X" to close the window. I uninstalled and reinstalled the latest FF version but it didn't help. Any ideas how to fix it?

  • 12 risposte
  • 2 hanno questo problema
  • 8 visualizzazioni
  • Ultima risposta di John99

more options

Using Windows 7, Home Premium, Firefox 6.0.2 (but happened on previous versions also)

Using Windows 7, Home Premium, Firefox 6.0.2 (but happened on previous versions also)

Soluzione scelta

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (12)

more options

Have a look at

Please post back again after you have read that article and tried to follow its advice.

more options

I have read the article. Nothing applies to my case. When I click OK in the Options window, the changes are saved, only the window doesn't close, I have to close it by clicking the "X".

more options

Sorry if that is what happens I do not know the answer. As long as it is making the changes i suppose it is only a minor inconvenience. Maybe someone else will be able to give you an answer.

more options

Thanks John for trying to help anyways. Yes, it is a minor inconvenience only but still there :)

more options

Soluzione scelta

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Well, thank you, cor-el, starting in Safe Mode removed the problem! Now the long work begins - finding out which add-on is causing it...

more options

Tip disable addons half the list at a time rather than one by one, if you have quite a few. Then try the other half if necessary, and split that or the original in half again.

more options

I figured it out, it wasn't just one add-on, it was a few causing it.

more options

Can you tell us which extensions were involved?

It helps others who read this thread.

more options

What then caused your problems, others may well have the same combination, and a similar problem.

more options

HP Smart Web Printing 4.51, Noia 4 (five themes in one) 1.5.4, and Noia 4 Theme Configurator are the ones that caused problems in my case.

more options

Thanks for the reply.