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Why can I not recover my Firefox Help support account?

  • 3 risposte
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  • Ultima risposta di PatPeter

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Has this Firefox support website ever had to reset every user's password? I have an account by the name of 'PatPeter' that I can no longer access. I have tried every one of my common passwords as well as every possible e-mail address for recovery. I have received no e-mail and cannot log in.

Soluzione scelta

Accounts that haven't been used for a long time have been deactivated (removed) to cleanup the database.

You can try to post on the Contributors forum to get the attention of a forum Administrator.

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Check your Email accounts to see if you previously received any email from this forum.

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Soluzione scelta

Accounts that haven't been used for a long time have been deactivated (removed) to cleanup the database.

You can try to post on the Contributors forum to get the attention of a forum Administrator.

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That was the first thing I did when I logged into my e-mail accounts mha007; the only e-mails I found were from Bugzilla.

Thanks cor-el, that answered my question. I only wish that after deleting it, they had freed up the username so I could just re-register with it. I'll have to be careful not to lose this account or I'll have run out of usernames!