Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Learn More

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Unkown error while synchronizing

  • 2 risposte
  • 51 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di simon233

more options

My Sync does not work since a week now. On the two mac I uses, Sync says it encountered an unknown error and will retry soon. But it haven't sync since a week now. I can't find any clue in the about:sync Can someone help ?

Soluzione scelta

This is a frequent problem for many Sync users. The only thing you can do is to delete your old account and create a new one, then it'll sync normally again.

WARNING: If you do so, all of your sync information will be lost. Be sure to back up all of your bookmarks and passwords just in case.

Also read this article for more information:

https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_error-while-syncing

Leggere questa risposta nel contesto 👍 2

Tutte le risposte (2)

more options

Soluzione scelta

This is a frequent problem for many Sync users. The only thing you can do is to delete your old account and create a new one, then it'll sync normally again.

WARNING: If you do so, all of your sync information will be lost. Be sure to back up all of your bookmarks and passwords just in case.

Also read this article for more information:

https://support.mozilla.com/en-US/kb/Firefox%20Sync%20is%20not%20working#w_error-while-syncing

more options

I had this problem. Only recommendation I'd add is to keep trying for a while with old account if migrating to a new machine. I did this and the sync worked once during an hour of testing. I now have all my bookmarks and passwords on new machine, all now need do is create new account sync account. Btw is anyone from Mozilla responded to what is causing the problem?