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I've tried everything suggested, but since I installed Firefox 3.6.14 it will not start up at all. How can I reinstall 3.6.13?

  • 2 risposte
  • 11 hanno questo problema
  • Ultima risposta di ceifler

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My System: Windows XP

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What problems are you having with the install? Any visible information when you try to start it?

You can get .13 from http://download.mozilla.org/?product=firefox-3.6.13

(Remember it has known security flaws and surf safe.)

Three things to try:

1) Start with .14 in safe mode. There should be a Safe Mode start-up link in the programs menu, or you can add -safe-mode to the shortcut.

2) Start .14 with profile manager and create a new profile (add -profilemanager to the shortcut).

3) Uninstall and reinstall Firefox .14.

If a new profile solves your problem but want to keep some of your old profile try this: 1) install .13 2) add the Firefox Sync extension, create an account, and save the profile, 3) install .14, create a clean profile 4) install Sync and pull over your saved profile.

The steps in the previous paragraph might not work: Step 4 might prevent the new profile from working (if it copies the bad state). You may need to experiment and only pull over part of the profile. Pulling over everything but the preferences is probably what will solve this type of problem.

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Thanks - I'll try what you suggest. My problems are found on a post- https://support.mozilla.com/en-US/questions/788350

After updating Firefox to 3.6.14 it will not start, not even in safe mode after rebooting. Task Manager shows no Firefox running. I tried uninstalling Firefox & then reinstalling it. Stll won't start. I get only an error message: " XULRunner- Error: Platform version is not compatible with minVersion >= maxVersion<= "

My system: Windows XP. I've tried the tips on the Firefox help pages.