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Firefox won't let me open new tabs since windows updated yesterday

Inserita

Windows update ran and installed new updates yesterday (9th Feb) the PC restarted and since then Firefox will not allow me to open a new tab.

Windows update ran and installed new updates yesterday (9th Feb) the PC restarted and since then Firefox will not allow me to open a new tab.

Dettagli aggiuntivi sul sistema

Che cosa è successo

Ogni volta che avvio Firefox

È cominciato quando…

Tuesday 9th Feb

Plugin installati

  • getplusadobe15229
  • 20-20 3D Viewer - Mozilla Plug-In v4.5.2.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.2"
  • Shockwave Flash 10.1 r102
  • 4.0.51204.0
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Applicazione

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.13) Gecko/20101203 AskTbARS/3.11.3.15590 Firefox/3.6.13 ( .NET CLR 3.5.30729)

Ulteriori informazioni

Couldn't find any

Cheng Wang 34 soluzioni 435 risposte

Can you tell me which extensions you have? Go to Help > Troubleshooting Info and copy and paste the extensions bit here.

Can you tell me which extensions you have? Go to Help > Troubleshooting Info and copy and paste the extensions bit here.
Cheng Wang 34 soluzioni 435 risposte

Also, how are you trying to open a new tab? Ctrl-T? + in the tab bar? Right click, New tab or from the File menu?

Also, how are you trying to open a new tab? Ctrl-T? + in the tab bar? Right click, New tab or from the File menu?
JanetLaw 0 soluzioni 2 risposte

Extensions





             Name
           
           	
             Version
           
           	
             Enabled
           


             ID
           
         


       20-20 3D Viewer	3.0.31.0	true	2020Player@2020Technologies.com

AddThis 3.1.0 true {3e0e7d2a-070f-4a47-b019-91fe5385ba79} Ask Toolbar 3.11.3.15590 true toolbar@ask.com Google Gears 0.5.36.0 true {000a9d1c-beef-4f90-9363-039d445309b8} Java Console 6.0.06 true {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} Java Console 6.0.07 true {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} Java Console 6.0.10 true {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} Java Console 6.0.11 true {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} Java Console 6.0.14 true {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} Java Console 6.0.15 true {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} Java Console 6.0.17 true {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b} Move Media Player 7 true moveplayer@movenetworks.com RealArcade V3 Plugin 3.0 false npmozax@real.com Java Console 6.0.19 true {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} Java Console 6.0.20 true {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} Java Console 6.0.21 true {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} Java Console 6.0.22 true {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} Yahoo! Toolbar 1.6.6.20090220 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}

Extensions Name Version Enabled ID 20-20 3D Viewer 3.0.31.0 true 2020Player@2020Technologies.com AddThis 3.1.0 true {3e0e7d2a-070f-4a47-b019-91fe5385ba79} Ask Toolbar 3.11.3.15590 true toolbar@ask.com Google Gears 0.5.36.0 true {000a9d1c-beef-4f90-9363-039d445309b8} Java Console 6.0.06 true {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} Java Console 6.0.07 true {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} Java Console 6.0.10 true {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} Java Console 6.0.11 true {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} Java Console 6.0.14 true {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} Java Console 6.0.15 true {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} Java Console 6.0.17 true {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} Microsoft .NET Framework Assistant 1.2.1 true {20a82645-c095-46ed-80e3-08825760534b} Move Media Player 7 true moveplayer@movenetworks.com RealArcade V3 Plugin 3.0 false npmozax@real.com Java Console 6.0.19 true {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} Java Console 6.0.20 true {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} Java Console 6.0.21 true {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} Java Console 6.0.22 true {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} Yahoo! Toolbar 1.6.6.20090220 true {635abd67-4fe9-1b23-4f01-e679fa7484c1}
JanetLaw 0 soluzioni 2 risposte

In the tab bar

In the tab bar
David Tenser 30 soluzioni 310 risposte

Does any of these two methods for opening a new tab work?

  • Select "File" from the Firefox menu and then select "New Tab"
  • Press Ctrl+T on your keyboard
Does any of these two methods for opening a new tab work? * Select "File" from the Firefox menu and then select "New Tab" * Press Ctrl+T on your keyboard
pnexus 0 soluzioni 2 risposte

Risposta utile

I had this problem, but the following advises a cause and fix (remove Ask toolbar) https://support.mozilla.com/hy-AM/questions/783702

Works fine now.

I had this problem, but the following advises a cause and fix (remove Ask toolbar) https://support.mozilla.com/hy-AM/questions/783702 Works fine now.
Chonuka 0 soluzioni 4 risposte

Please show me how to remove the Ask toolbar

Please show me how to remove the Ask toolbar
TonyE
  • Moderator
1044 soluzioni 8863 risposte

Risposta utile

  1. In the Tools menu select Add-ons to open the add-ons manager.
  2. In the Add-ons manager select the Extensions panel
  3. In the list of Extensions click on Ask Toolbar, then click the Uninstall button
  4. Restart Firefox and the Ask toolbar will be uninstalled.
# In the Tools menu select Add-ons to open the add-ons manager. # In the Add-ons manager select the Extensions panel # In the list of Extensions click on Ask Toolbar, then click the Uninstall button # Restart Firefox and the Ask toolbar will be uninstalled.
Chonuka 0 soluzioni 4 risposte

That works, thanks.

That works, thanks.
facemask12 0 soluzioni 1 risposte

if you go to help and then trouble shooting information it opens up a new tab...unorthodox but it works

if you go to help and then trouble shooting information it opens up a new tab...unorthodox but it works