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realplayer won't download videos

Inserita

I downloaded Firefox 3.6.4 today, and am not able to go to various sites as i did prior to the download, to successfully access the "download this video" in realplayer SP. It works fine in IE8, but i like to use FireFox. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This happened

Every time Firefox opened

== i downloaded the latest version 3.6.4

I downloaded Firefox 3.6.4 today, and am not able to go to various sites as i did prior to the download, to successfully access the "download this video" in realplayer SP. It works fine in IE8, but i like to use FireFox. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! == This happened == Every time Firefox opened == i downloaded the latest version 3.6.4

Dettagli aggiuntivi sul sistema

Plugin installati

  • -np-mswmp
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • Default Plug-in
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Yahoo Application State Plugin version 1.0.0.7
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Google Update
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Applicazione

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 ( .NET CLR 3.5.30729)

Ulteriori informazioni

I am not able to download videos from my favorite sites as i was prior to the upgrade, not sure why firefox 3.6.4 is not working properly, but the "Download" feature does not show up allowing me to download/save videos to realplayer sp

Cheng Wang 34 soluzioni 435 risposte

Can you tell us what version of Real Player download extension you have? Go to Tools > Add-ons select Real Player Browser Record to get the version number.

Can you tell us what version of Real Player download extension you have? Go to Tools > Add-ons select Real Player Browser Record to get the version number.

Utente che ha posto la domanda

I have identical problem after downloading v,3.6.4 earlier today, using real player 1.1.4. Firefox troubleshooting page states this is enabled and should be operational. Have checked the realplayer website and updated. All to no avail. Download facility working fine on IE. Am awaiting reply from realplayer customer services for possible solution. Am now considering returning to IE as default browser. The litany of complaints re. 3.6.4. on this board suggests major issues require to be resolved.

I have identical problem after downloading v,3.6.4 earlier today, using real player 1.1.4. Firefox troubleshooting page states this is enabled and should be operational. Have checked the realplayer website and updated. All to no avail. Download facility working fine on IE. Am awaiting reply from realplayer customer services for possible solution. Am now considering returning to IE as default browser. The litany of complaints re. 3.6.4. on this board suggests major issues require to be resolved.

Utente che ha posto la domanda

I also downloaded the new version today and now realplayer will not download, although it continues to work fine in IE8.When I did a system restore to the last version of Firefox the add-on worked fine, so I know that it is this latest update which is problematic. Like the other poster, the add-on,RealPlayer Browser Record Record Plug-In 1.1.4, is clearly indicated as being enabled, and I tried disabling and re-enabling it, re-starting both firefox and my system, but nothing works. I would like to continue using firefox as my default and I will just have to continue using the older version until these problems are fixed.

I also downloaded the new version today and now realplayer will not download, although it continues to work fine in IE8.When I did a system restore to the last version of Firefox the add-on worked fine, so I know that it is this latest update which is problematic. Like the other poster, the add-on,RealPlayer Browser Record Record Plug-In 1.1.4, is clearly indicated as being enabled, and I tried disabling and re-enabling it, re-starting both firefox and my system, but nothing works. I would like to continue using firefox as my default and I will just have to continue using the older version until these problems are fixed.

Utente che ha posto la domanda

I have the same problem. Please help.

I have the same problem. Please help.

Utente che ha posto la domanda

I have real player version 1.1.4, i have just removed it (FireFox) this is ridiculous! I will just stick w/IE8 and maybe try Google Chrome.

I have real player version 1.1.4, i have just removed it (FireFox) this is ridiculous! I will just stick w/IE8 and maybe try Google Chrome.

Utente che ha posto la domanda

Same issue for me

Same issue for me

Utente che ha posto la domanda

Would someone at mozilla firefox please tell us why this is happening everytime a firefox new version is given us to update? This is so annoying. Can this be fixed asap?

Would someone at mozilla firefox please tell us why this is happening everytime a firefox new version is given us to update? This is so annoying. Can this be fixed asap?

Utente che ha posto la domanda

Why does this happen every time Firefox updates. I had to update Real Player each time and when I did it worked. Not this time. I still have IE 6 and it lets me download from youtube. Guess I'll update there and get rid of Firefox if this issue isn't resolved soon.

Why does this happen every time Firefox updates. I had to update Real Player each time and when I did it worked. Not this time. I still have IE 6 and it lets me download from youtube. Guess I'll update there and get rid of Firefox if this issue isn't resolved soon.

Utente che ha posto la domanda

Realplayer SP Beta and Gold Firefox 3.6.4 no work IE8 works

Realplayer SP Beta and Gold Firefox 3.6.4 no work IE8 works

Utente che ha posto la domanda

"download this video" feature with RealPlayerSP no longer works since the latest update to firefox. Works fine in IE8..I like Forefox but will return to IE if this isnt fixed REAL SOON

"download this video" feature with RealPlayerSP no longer works since the latest update to firefox. Works fine in IE8..I like Forefox but will return to IE if this isnt fixed REAL SOON

Utente che ha posto la domanda

download this video will not work since dl lates version of Firefox 3.6.4

download this video will not work since dl lates version of Firefox 3.6.4

Utente che ha posto la domanda

same problems started for me yesterday. hey Firefox get it fixed

same problems started for me yesterday. hey Firefox get it fixed

Utente che ha posto la domanda

In Windows7 64bit , real-download plugin stopped working as well

In Windows7 64bit , real-download plugin stopped working as well

Utente che ha posto la domanda

Realplayer SP Beta and Gold not working on new version Firefox 3.6.4

Realplayer SP Beta and Gold not working on new version Firefox 3.6.4

Utente che ha posto la domanda

Realplayer SP Beta and Gold not working on new version Firefox 3.6.4, but it works on Firefox old version. What is the problem.

Realplayer SP Beta and Gold not working on new version Firefox 3.6.4, but it works on Firefox old version. What is the problem.

Utente che ha posto la domanda

This sucks!

This sucks!

Utente che ha posto la domanda

I went back to the version I had previously and now can download the videos again. I know it's a security thing, but unless they let us download videos again, I will go back to IE.

I went back to the version I had previously and now can download the videos again. I know it's a security thing, but unless they let us download videos again, I will go back to IE.

Utente che ha posto la domanda

YEP. Same thing here. Come on Firefox... what did you do to the Realplayer extension???

YEP. Same thing here. Come on Firefox... what did you do to the Realplayer extension???

Utente che ha posto la domanda

Same thing happened to me - looking forward to the fix, Moz. Really like Firefox - not going to switch for any reason, but am definitely looking forward to the fix.

Same thing happened to me - looking forward to the fix, Moz. Really like Firefox - not going to switch for any reason, but am definitely looking forward to the fix.

Utente che ha posto la domanda

I just reloaded 3.5 Works great. You can keep your updates....thanks.

I just reloaded 3.5 Works great. You can keep your updates....thanks.